Troubleshooting When Using the Copy Function
When You Cannot Make Clear Copies
This section describes likely causes of and possible solutions for unclear copies.
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| Problem | Causes | Solutions |
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| Copies appear dirty. | Image density is too dark. | Adjust the image density set- |
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| tings. See “Adjusting Image |
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| Density”, Copy Reference. |
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| Copies contain blots or are | The machine is not on a level | Place the machine on a stable |
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| patchy. | surface. | and level surface. |
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| Make sure the machine's envi- |
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| ronment meets requirements. |
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| Copies contain blots or are | The paper is creased, curled, | Smooth out the wrinkles from |
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| patchy. | or has blemishes. | the paper, or replace it. See |
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| “Copy Paper”, About This |
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| Machine. |
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| If paper comes out curled, ad- |
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| just the output Tray. See |
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| “Originals”, Copy Reference. |
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| Copies contain blots or are | Image density is too light. | Adjust the image density set- |
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| patchy. |
| tings. See “Adjusting Image |
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| Density”, Copy Reference. |
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| Copies contain blots or are | The paper is damp. | Use paper that has been |
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| patchy. |
| stored in the recommended |
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| temperature and humidity |
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| condition. See “Copy Paper”, |
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| About This Machine. |
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| Copies are too dark or too | The correct paper type set- | Check the paper loaded on the |
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| light. | tings are not made. | paper tray or bypass tray |
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| matches the paper type set on |
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| the display panel. See “Copy |
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| Paper”, About This Machine. |
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| Copies are too dark or too | The image was not printed on | Before printing on special pa- |
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| light. | a suitable surface. | per, check its surface careful- |
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| ly. Printing on |
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| surfaces reduces print quality |
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| and can damage the machine's |
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| internal components. See |
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| “Copy Paper”, About This |
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| Machine. |
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| Copies are dirty. | Use of | Use |
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| toner can result in loss of print | toner. Contact your service |
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| quality and other problems. | representative. |
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| The reverse side of an original | Image density is too dark. | Adjust the image density set- |
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| image is copied. |
| tings. See “Adjusting Image |
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| Density”, Copy Reference. |
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