Opening the Troubleshooting Guide | Samsung SCX-6555NX manual

Opening the Troubleshooting Guide

Using the troubleshooting guide, you can view solutions for error status problems.

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Troubleshooting Guide.

Changing the Smart Panel Program Settings

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Options.

Select the settings you want from the Options window.

32 Using Smart Panel

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Samsung SCX-6555NX manual Opening the Troubleshooting Guide, Changing the Smart Panel Program Settings

Contents

Multi Functional Printer Features of your new laser MFP Special FeaturesZoran IPS Emulation compatible with PostScript 136PS3 fonts Features by Models FeaturesAbout this USER’S Guide Convention Description Example Quick Install Guide Finding More InformationOnline User’s Guide Printer Driver Help Safety information Important Safety Symbols and Precautions Laser Safety Statement Ozone Safety Mercury SafetyPower Saver Perchlorate Warning Radio Frequency Emissions FAX BrandingRinger Equivalence Number FCC Information to the User You should also know that Replacing the Fitted Plug for UK onlyYou must earth this machine Declaration of Conformity European Countries Openssl LicenseApprovals and Certifications EC Certification Original Ssleay License Contents Copying originals Changing the settings for each copy Using special copy featuresUsing Scan and Fax Manager Set Scan Button tab Changing the scan feature settings Adjusting the document settings Setting up a fax phonebookUsing the polling option Using Mailbox Adding documents to a reserved delay fax job Setting up the end Fax toneMachine Setup Admin Setting screen Cleaning your machine Understanding display messages Solving other problems110 Accessories 111 How to purchase 112 Precautions to take when installing accessories 115 General specifications 115 Introduction Printer OverviewFront view Rear view Control Panel Overview Machine Setup button Introducing the Touch Screen and Useful ButtonsTouch screen Job Status button Power Saver Button To access SyncThru Web ServiceManaging Your Machine from the Website XOA button Understanding the Status LED OffGreen Blinking Red Blinking Main screen Menu OverviewMachine Status Admin Setting Usage Page ReportUsage Counters Detail Delete Delete All Printer Driver Features ContentsFeature PCL Postscript Supplied Software Setting UP the Hardware Setting UP the NetworkGetting started Supported operating systems Configuring network protocol via the machine System RequirementsWindows Requirement Recommended Macintosh Installing the SoftwareLinux Machines Basic Settings Altitude adjustmentClick Machine Settings Click Altitude Adj Normal High Setting the authentication password Setting the date and timeSetting job timeout Using energy saving feature Changing the default settings Using the SetIP programInstalling the program Setting network values Understanding the Keyboard Loading originals and print media Loading OriginalsOn the scanner glass Dadf Selecting Print Media Specification on print media Type Size Dimensions Weighta Capacityb Media sizes supported in each mode Mode Size SourceGuidelines for special print media Media Type Guidelines Changing the Size of the Paper in the Paper Tray Loading Paper Full Empty Tips on using the multi-purpose tray Multi-purpose tray Setting the Paper Size and Type Copying Understanding the Copy ScreenBasic tab Advanced tab Changing the Settings for Each Copy Copying OriginalsImage tab Changing the size of originals Reducing or enlarging copies Copying on both sides of originals Duplex Using Special Copy Features Deciding the form of copy output Collated / StapleSelecting the type of originals Changing the darkness Up or 4-up copying N-up Copying ID with the manual ID copy optionPoster copying Book copying Clone copyingBooklet copying Cover copying Transparency copyingErasing edges Erasing background images Watermark copying Overlay copyingAuto crop copying Multi-Bin Scanning Scanning BasicsUnderstanding the Scan Screen Press Scan to Email, Scan to PC or Scan to Server Scan to PC Scan to EmailScan to Server Scanning Originals and Sending Through Email Scan to Email Output tabStoring email addresses Individual Entering email addresses by the address book Entering email addresses by the keyboardGroup Global Using Scan and FAX Manager Set Scan Button tabScan Assistant Scan Destination User authentication for network scanning Setting up an e-mail accountScanning by a Network Connection Preparing for network scanning Setting up an FTP server Setting up an SMB serverClick Machine Settings and FTP Setup Click Server List Click Machine Settings and SMB Setup Click Server List Changing the Scan Feature Settings Scanning Originals and Sending VIA SMB/ FTP Scan to Server Color Mode Original SizeOriginal Type Darkness Scan Preset Scan to EdgeQuality File Format Basic printing Canceling a Print JOBPrinting a Document Faxing optional Preparing to FAXUnderstanding the FAX Screen Line port Micro filter DSL modem/Telephone line Setting the fax header Press the Setup tab Fax Setup Machine ID & Fax NoSending a FAX Sending a fax Delaying a fax transmission Sending a fax manually On Hook DialAutomatic resending Redialing the last number Receiving a FAX Setting UP a FAX Phonebook Adjusting the Document SettingsReceiving faxes in memory Using the Polling Option Setting up a fax phonebook using SyncThru Web ServicePress Machine Settings Fax Setup Fax Phone Book Storing individual fax numbers Speed Dial No Using Mailbox Storing originals in Mailbox Faxing to a remote Mailbox Adding Documents to a Reserved Delay FAX JOB Printing a Report After Sending a FAXSending a FAX in Toll Save Time Forwarding a Received FAX to Other Destination Setting UP the END FAX Tone Using USB memory device About USB MemoryUnderstanding the USB Screen Plugging in a USB Memory Device Scanning to AN USB Memory Device Scan to USB Duplex Darkness Printing from a USB Memory Device To print a document from a USB memory device Machine status and advanced setup Machine SetupAdmin Setting screen Machine Status screen Browsing the MACHINE’S Status General SettingsOption Description Adjustment Within Job Offsetting to On, the output paper isContention Setting the Setup tab Optional Service Copy Setup FAX Setup Speaker Volume Junk Fax SetupRing Volume Dial Tone Volume Network Setup Authentication Optional Service Printing a Report Maintenance Cleaning Your Machine Checking Document BOX Maintaining the Toner Cartridge Expected cartridge life Maintaining the Imaging UnitReplace with new imaging unit appears on the display Replacing the imaging unit Maintenance Parts Items Yield Average Tips for Avoiding Paper Jams TroubleshootingClearing Document Jams Misfeed of exiting paper Roller misfeed Tray Clearing Paper JamsMessage Location of JAM GO to Optional tray Optional high capacity feeder Page Fuser area or around the toner cartridge Paper exit area Stacker finisher Duplex unit areaPaper jam in front of finisher Understanding Display Messages Message Meaning Suggested SolutionsPaper jam at exit of finisher Fuser error zzz Installed correctlyInstall it End of life, Replace Installed. Install it Switch is locked or Another problemNot installed. Install Admin Setting to Solving Other Problems Touch screen problemPaper feeding problems Condition Suggested Solutions Condition Possible Cause Suggested Solutions Printing problems101 Printing quality problems 102 103 Copying problems 104 Fax problems Scanning problems105 Common PostScript problems Common Windows problemsProblem Possible Solution Cause 106 Common Linux problems 107 108 Not appear onScanners list Not scan Common Macintosh problems 109 Ordering supplies and accessories AccessoriesSupplies 110 HOW to Purchase 111 Installing accessories Precautions to Take When Installing AccessoriesInstalling a Memory Dimm Installing a memory module Select Device Settings Replacing the StaplerActivating the added memory in the PS printer properties 113 Enabling FAX Feature After Installing the FAX Option KIT 114 Specifications General SpecificationsPrinter Specifications 115 Copier Specifications Scanner SpecificationsFacsimile Specifications Optional 116 Glossary ADF FDI LED TCP/IP Contact samsung worldwide COUNTRY/REG Customer Care WEB Site ION Center 122 Index 123 Jam 124 Problems 125Page REV Software section Contents Using Windows PostScript Driver Using Smart Panel For a USB-connected Printing Installing Software for Local Printing Installing Printer SoftwareSelect Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click Next Select the components to be installed and click Next Installing Software for Network Printing Custom Installation Click Next Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer Software Printing a Document Select your printer driver from the Name drop-down list Printing to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper Tab Graphics Tab First Extras Tab Advanced Options Using a Favorite Setting Using HelpAbout Tab Printer Tab Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing Booklets Printing on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size None Using Watermarks Using an Existing WatermarkCreating a Watermark Editing a Watermark Using Overlays What is an Overlay?Using a Page Overlay Creating a New Page Overlay Using Windows PostScript Driver Advanced Printing Overview Direct Printing UtilityFrom the Direct Printing Utility window Setting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and Faxes Scanning Using Samsung SmarThru Office Using Samsung SmarThru Office Uninstalling Samsung SmarThru Office Working area Scanning Process with TWAIN- enabled Software Scanning Using the WIA DriverUsing Onscreen Help File Windows XP/Server Windows Using Smart Panel Understanding Smart Panel Opening the Troubleshooting Guide Changing the Smart Panel Program Settings Installing the Unified Linux Driver Installing the Unified Linux DriverInstalling the SmartPanel Getting Started Uninstalling the Unified Linux Driver Double click cdroot Linux smartpanel install.sh Printers Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Scanners Configuration Ports Configuration Configuring Printer Properties Printing from Applications Printing Files Scanning a DocumentClick Properties Using the Image Manager Adding Job Type Settings Tools Function Installing Software Uninstalling softwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click Uninstall Setting Up the Printer For a Network-connectedFor a USB-connected Click Add on the Printer List Changing Printer Settings Printing a Document Graphics Printing Multiple Pages on One Sheet of Paper Duplex Printing Offers Image Capture ScanningStart Applications and click Image Capture Index Windows 16 toner save 16 true-type option