3.Remove the jammed paper.
4.Pull up on the stacker lever and then close the stacker front cover.
Paper jam at exit of finisher
1.Gently pull the paper out through the exit area.
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order.
•If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.
•When you call for service, it is very convenient to provide the service representative with the contents of display message.
•Some messages may not appear in the display depending on options or models.
•[yyy] indicates the part of the machine.
•[zzz] indicates the error code. When you contact the service center, this error code help to handle the problem.
.
MESSAGE | MEANING |
| SUGGESTED |
| SOLUTIONS | ||
|
|
| |
|
|
| |
[yyy] is worn. | The life of the part | Replace the part with a | |
Replace with new | expires totally. | new one. Call for | |
one |
| service. | |
|
|
| |
DC motor does not | There is a problem in | Turn the machine off | |
operate: [zzz]. | the control of DC | and turn it on again. If | |
Please turn off then | motor unit. | the problem persists, | |
on |
| please call for service. | |
|
|
| |
|
|
|
|
Did not supply | Not supplied toner to | • | Remove the sealing |
enough toner. | the imaging unit. |
| tape from the |
Remove seal tape & |
|
| imaging unit. |
reinstall |
| • | Thoroughly roll the |
|
|
| toner cartridge five or |
|
|
| six times, and |
|
|
| reinstall it. |
|
| • Turn the machine off | |
|
|
| and turn it on again. |
|
|
| |
Did not supply | The machine received | Open side door and | |
enough toner. | several papers with | close it. If the problem | |
Please open/close | many images, and it | still persists, please call | |
door | cannot supply the | for service. | |
toner properly. |
|
| |
|
|
| |
|
|
| |
Fax memory is | There is no more | Delete the received fax | |
almost full. Print or | available fax memory. | data in the memory to | |
remove received fax | No more fax data can | secure memory. Call | |
Job | be received. | for service. | |
|
|
| |
|
|
| |
Fax memory is full. | Available fax memory | Delete the received fax | |
Print or remove | is now 1MB. | data in the memory to | |
received fax Job |
| secure memory. Call | |
|
| for service. | |
|
|
| |
Finisher door is | The finisher cover is | Close the finisher until it | |
open. Close it | not securely latched. | locks into place. | |
|
|
| |
Finisher error: [zzz]. | There is a problem in | Turn the machine off | |
Please turn off then | the finisher unit. | and reinstall the finisher | |
on |
| again. Check that the | |
|
| finisher cable is | |
|
| connected properly. If | |
|
| the problem persists, | |
|
| please call for service. | |
|
|
|
|
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