Samsung SCX-6555NX manual Paper Jam in tray

Models: SCX-6555NX

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MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Paper Jam in tray 1

Paper misfed from

Clear the jam. (See "In

 

tray

the tray 1" on page 91

 

Paper Jam in tray 2

Or paper has jammed

and see "In the optional

 

in the tray feed area.

tray" on page 92 and

 

Paper Jam in tray 2

Or the tray cover is

see "In the optional

(HCF)

opened.

high capacity

 

 

feeder" on page 93)

Paper Jam in tray 3

 

 

 

 

 

Paper Jam in tray 3

 

 

(HCF)

 

 

Paper Jam in tray 4

 

 

 

 

 

Paper jam inside

Paper jammed in the

Open the stacker door

finisher’s duplex

stacker.

and remove jammed

 

 

paper by lowering

 

 

guide 1a or 1b.

Paper Jam inside of

Paper has jammed

Clear the jam. (See "In

duplex path

during duplex printing.

the multi-purpose

 

 

tray" on page96)

Paper Jam inside of

Paper has jammed in

Clear the jam. (See "In

machine

the registration area.

the multi-purpose

 

 

tray" on page96)

Scanner locking

The CCD (Charged

Unlock the CCD lock.

switch is locked or

Couple Device) lock

(See "In the multi-

another problem

has been locked. The

purpose tray" on

occurred

CCD does not detect

page96) Or turn off the

its home location or

machine and on again.

 

 

move.

Try again. If the

 

 

problem persists, call

 

 

for service.

Shake toner

The toner supply is

Thoroughly roll the new

cartridge

low.

cartridge five or six

 

 

times to distribute the

 

 

toner evenly inside the

 

 

cartridge.

Staple cartridge is

Stapler is run out.

Order Staple Cartridge.

empty. Replace it

 

(See "In the multi-

 

 

purpose tray" on

 

 

page96) And replace it.

 

 

(See "In the multi-

 

 

purpose tray" on

 

 

page96)

Staple cartridge is

The staple cartridge is

Install the staple

not installed. Install

not installed.

cartridge following the

it in finisher

 

steps explained on the

 

 

back of the finisher

 

 

door. (See "In the multi-

 

 

purpose tray" on

 

 

page96) If you want to

 

 

continue the print job

 

 

and disregard of this

 

 

error message, go to

 

 

Admin Setting to

 

 

adjust the option. (See

 

 

"In the multi-purpose

 

 

tray" on page96)

 

 

 

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

System error: [zzz].

There is a problem in

Turn the machine off

Please turn off then

the system operation.

and turn it on again. If

on

 

the problem persists,

 

 

please call for service.

This IP address

The IP address is

Check the IP address

conflicts with an IP

used in other place

or obtain a new IP

address already in

elsewhere.

address.

use. Check it

 

 

Toner cartridge is

The toner cartridge

Install a Samsung-

not compatible.

you have installed is

genuine toner cartridge,

Check user’s guide

not for your machine.

designed for your

 

 

machine.

Toner cartridge is

The toner cartridge is

Try to reinstall the toner

not installed. Install

not installed or the

cartridge.

it

CRUM (Consumer

 

 

Replaceable Unit

 

 

Monitor) in the

 

 

cartridge is not

 

 

properly connected.

 

Replace with new

The toner cartridge is

Rplace a toner

toner cartridge

at the end of its life.

cartridge with a

 

When the toner

Samsung-genuine

 

cartridge replacement

toner cartridge. (See "In

 

message appears on

the multi-purpose

 

the screen and if you

tray" on page96)

 

select Continue, this

 

 

message displays.

 

End of life, Replace

The lifespan of the

This message appears

with new toner

toner cartridge which

when the toner is

cartridge

the arrow indicates is

completely empty, and

 

reached.

your machine stops

 

 

printing. Replace the

 

 

toner cartridge with a

 

 

Samsung-genuine

 

 

toner cartridge. (See "In

 

 

the multi-purpose

 

 

tray" on page96)

Prepare new toner

The toner cartridge is

Ensure a replacement

cartridge

almost empty.

cartridge is in stock.

Too much paper in

The stacker is full of

Remove printouts from

finisher stacker.

printouts.

the stacker.

Remove printed

 

 

paper

 

 

Too much paper in

The printed papers

Remove printed outs

output bin tray.

are full on the output

from the output tray.

Remove printed

tray.

 

paper

 

 

Use Auxiliary

The credit is not

Insert credit into the

Access

enough to access the

Foreign Device.

 

job according to

 

 

Foreign Device.

 

 

 

 

99

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Samsung SCX-6555NX manual Paper Jam in tray