Samsung SCX-6555NX Paper Jam in tray Paper jam inside, Finisher’s duplex, Scanner locking, Access

MESSAGE	MEANING	SUGGESTED
		SOLUTIONS
Paper Jam in tray 1	Paper misfed from	Clear the jam. (See "In
	tray	the tray 1" on page 91
Paper Jam in tray 2	Or paper has jammed	and see "In the optional
	in the tray feed area.	tray" on page 92 and
Paper Jam in tray 2	Or the tray cover is	see "In the optional
(HCF)	opened.	high capacity
		feeder" on page 93)
Paper Jam in tray 3
Paper Jam in tray 3
(HCF)
Paper Jam in tray 4
Paper jam inside	Paper jammed in the	Open the stacker door
finisher’s duplex	stacker.	and remove jammed
		paper by lowering
		guide 1a or 1b.
Paper Jam inside of	Paper has jammed	Clear the jam. (See "In
duplex path	during duplex printing.	the multi-purpose
		tray" on page96)
Paper Jam inside of	Paper has jammed in	Clear the jam. (See "In
machine	the registration area.	the multi-purpose
		tray" on page96)
Scanner locking	The CCD (Charged	Unlock the CCD lock.
switch is locked or	Couple Device) lock	(See "In the multi-
another problem	has been locked. The	purpose tray" on
occurred	CCD does not detect	page96) Or turn off the
	its home location or	machine and on again.
	move.	Try again. If the
		problem persists, call
		for service.
Shake toner	The toner supply is	Thoroughly roll the new
cartridge	low.	cartridge five or six
		times to distribute the
		toner evenly inside the
		cartridge.
Staple cartridge is	Stapler is run out.	Order Staple Cartridge.
empty. Replace it		(See "In the multi-
		purpose tray" on
		page96) And replace it.
		(See "In the multi-
		purpose tray" on
		page96)
Staple cartridge is	The staple cartridge is	Install the staple
not installed. Install	not installed.	cartridge following the
it in finisher		steps explained on the
		back of the finisher
		door. (See "In the multi-
		purpose tray" on
		page96) If you want to
		continue the print job
		and disregard of this
		error message, go to
		Admin Setting to
		adjust the option. (See
		"In the multi-purpose
		tray" on page96)

MESSAGE	MEANING	SUGGESTED
		SOLUTIONS
System error: [zzz].	There is a problem in	Turn the machine off
Please turn off then	the system operation.	and turn it on again. If
on		the problem persists,
		please call for service.
This IP address	The IP address is	Check the IP address
conflicts with an IP	used in other place	or obtain a new IP
address already in	elsewhere.	address.
use. Check it
Toner cartridge is	The toner cartridge	Install a Samsung-
not compatible.	you have installed is	genuine toner cartridge,
Check user’s guide	not for your machine.	designed for your
		machine.
Toner cartridge is	The toner cartridge is	Try to reinstall the toner
not installed. Install	not installed or the	cartridge.
it	CRUM (Consumer
	Replaceable Unit
	Monitor) in the
	cartridge is not
	properly connected.
Replace with new	The toner cartridge is	Rplace a toner
toner cartridge	at the end of its life.	cartridge with a
	When the toner	Samsung-genuine
	cartridge replacement	toner cartridge. (See "In
	message appears on	the multi-purpose
	the screen and if you	tray" on page96)
	select Continue, this
	message displays.
End of life, Replace	The lifespan of the	This message appears
with new toner	toner cartridge which	when the toner is
cartridge	the arrow indicates is	completely empty, and
	reached.	your machine stops
		printing. Replace the
		toner cartridge with a
		Samsung-genuine
		toner cartridge. (See "In
		the multi-purpose
		tray" on page96)
Prepare new toner	The toner cartridge is	Ensure a replacement
cartridge	almost empty.	cartridge is in stock.
Too much paper in	The stacker is full of	Remove printouts from
finisher stacker.	printouts.	the stacker.
Remove printed
paper
Too much paper in	The printed papers	Remove printed outs
output bin tray.	are full on the output	from the output tray.
Remove printed	tray.
paper
Use Auxiliary	The credit is not	Insert credit into the
Access	enough to access the	Foreign Device.
	job according to
	Foreign Device.

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