T R O U B L E S H O O T I N G C H A R T

If EE is displayed or you think the oven is not working properly, check the chart below before consulting a Sharp Authorized Servicer. This will help to prevent unnecessary service calls.

WARNING:

Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other than a qualified service technician trained by SHARP to carry out any service or repair operation. This is important as it may involve the removal of covers that provide protection against electrical parts.

Repairs and Modifi cations: Do not attempt to operate the oven if it is not working properly.

Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns.

TROUBLESHOOTING CHART

TECHNICAL ERROR MESSAGE / INFORMATION MESSAGE

MESSAGE ON DISPLAY

ACTION

 

 

 

 

TECHNICAL

EE

Due to technical error, call service for your nearest Sharp

ERROR MESSAGE

 

Authorized Servicer.

SENSOR

Err, SENSOR (fl ashing)

1. The sensor does not detect vapor properly in microwave

ERROR

 

sensor mode.

 

 

 

2. Oven door is opened or Stop/Clear is pressed during sensing.

 

 

 

For both 1 and 2, press Stop/Clear and cook manually.

INFORMATION

Err

1. The time you set is over the maximum time for Steam

MESSAGE

 

Cook High or Steam Cook Low. Press Stop/Clear and

 

 

 

re-program.

 

 

 

2. The time of day you enter is incorrect. This is 12 hour

 

 

 

clock. Press the Stop/Clear and re-program the clock.

 

 

Err, AUTO, DEF*, LBS

The weight you enter is more or less than the allowed

 

 

(fl ashing)

amount as indicated in chart. Press the Stop/Clear and re-

 

 

* (DEF is on the display at Steam

program.

 

 

Defrost and Micro Defrost mode)

 

 

 

 

 

 

 

Err, HOT (flashing)

The oven is too hot to use for Steam Defrost, Micro Defrost

 

 

 

or Steam Cook Low. Remove food from oven and allow to

 

 

 

cool until the message clears.

 

 

Err, WATER (fl ashing)

Remove water tank and fi ll with water to the MAX mark.

 

 

 

Replace and push firmly into place, then press Stop/Clear

 

 

 

to clear the error message.

 

 

 

Make sure that the water tank is fi lled to the MAX mark

 

 

 

with fresh cold tap water.

 

 

 

To continue the cooking, cook manually. Check for

 

 

 

doneness from time to time.

 

 

 

NOTES:

 

 

 

1. Ensure you do not use any other liquids like distilled

 

 

 

water, R.O water, mineral water and etc.

 

 

 

2. When this error message appears again and again

 

 

 

even if you fill the water tank with water, the internal

 

 

 

steam system may be out of order. Call service for your

 

 

 

nearest Sharp Authorized Servicer. You can use the

 

 

 

oven for the cooking modes which do not use steam.

 

 

COLd

The water in the internal steam system is frozen.

 

 

 

Operate the oven with Grill without food for 10 minutes.

 

 

 

See page 27.

 

 

 

 

 

 

DESCALE (fl ashing)

Follow step-by-step instructions for descaling.

 

 

 

See page 16.

 

 

 

 

 

 

HOT (fl ashing)

The oven cabinet and oven cavity are very hot.

 

 

 

Pay extra attention not to burn yourself.

 

 

 

 

 

 

SV

This message is not sign that the oven is malfunctioning.

 

 

 

When the setting of Energy Save Mode is completed, “SV”

 

 

 

will appear on the display. Then the display will show “ . 0”

 

 

 

for 3 minutes before the oven power is off. See page 31.

 

 

 

 

33

Page 35
Image 35
Sharp AX-1100R, AX-1100S Troubleshooting C H a R T, Troubleshooting Chart, Technical Error Message / Information Message

AX-1100R, AX-1100S specifications

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