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Trouble check

If you run into any problem using the camcorder, use the following table to troubleshoot the problem. Should the difficulty persist, disconnect the power source and contact your Sony dealer or local authorized Sony service facility.

Camcorder

Power

Symptom

Cause and/or Corrective Actions

The power is not on.

The battery pack is not installed. mInstall the battery pack. (p. 8)

The battery is dead.

mUse a charged battery pack. (p. 9)

The AC power adaptor is not connected to the mains.

mConnect the AC power adaptor to the mains. (p. 29)

The power goes off.

• While being operated in CAMERA mode, the camcorder has

 

been in Standby mode for more than 5 minutes.

 

mTurn STANDBY down once and then up again. (p. 14)

 

• The battery is dead.

 

mUse a charged battery pack. (p. 9)

The battery pack is quickly discharged.

The camcorder does not operate when using a battery pack that

is not an “InfoLITHIUM” battery pack.

mUse an “InfoLITHIUM” battery pack. (p. 80)

The ambient temperature is too low. (p. 78)

The battery pack has not been charged fully.

mCharge the battery pack again. (p. 9)

The battery pack is completely dead, and cannot be recharged.

mUse another battery pack. (p. 79)

While charging the battery pack, no indicator appears or the indicator flashes in the display window.

The AC power adaptor is disconnected. mConnect it firmly.

Something is wrong with the battery pack.

mContact your Sony dealer or local authorized Sony service facility.

The camcorder is turned on/off when using the accessory which is attached to the intelligent accessory shoe. (CCD-TR730E/TR840E only)

•The camcorder is working with the AC power adaptor.

mUse the battery pack. (p. 103)

Operation

Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The tape is stuck to the drum.

 

mEject the tape. (p. 13)

 

• The tape has run out.

 

mRewind the tape or use a new one. (p. 26)

 

• The POWER switch is set to VTR/PLAYER.

 

mSet it to CAMERA. (p. 14)

 

• The tab on the cassette is out (red).

 

mUse a new tape or slide the tab. (p. 13)

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Sony CCD-TR840E, CCD-TR511E, CCD-TR512E, CCD-TR730E, CCD-TR311E Trouble check, Camcorder, Power, Operation