90
Symptom Cause and/or Corrective Actions
•COMMANDER is set to OFF in the menu system.
mSet it to ON. (p. 32)
•Something is blocking the infrared rays.
mRemove the obstacle.
•The batteries are not inserted with the correct polarity.
mInsert the batteries with the correct polarity. (p. 104)
•The batteries are dead.
mInsert new ones. (p. 104)
•Moisture condensation has occurred.
mRemove the cassette and leave the camcorder for at least 1
hour. (p. 82)
•Some troubles occure in your camcorder.
mRemove the cassette and insert it again, then operate the
camcorder.
•NIGHTSHOT is set to ON.
mSet it to OFF. (p. 42)
•Detach the eyecup and clean the viewfinder lens. (p. 84)
Trouble check
The supplied Remote Commander
does not work. (CCD-TR511E/
TR512E/TR730E/TR840E only)

Others

Symptom Cause and/or Corrective Actions
•The viewfinder lens is not adjusted.
mAdjust the viewfinder lens. (p. 15)
•The contrast between the subject and background is too high.
The camcorder is not malfunctioning.
mChange locations.
•The camcorder is not malfunctioning.
•EDIT is set to ON in the menu system.
mSet it to OFF. (p. 32)
•The video heads may be dirty.
mClean the heads using the Sony V8-25CLH/V8-25CLD
cleaning cassette (not supplied). (p. 83)
•If 10 minutes elapse after you set the POWER switch to
CAMERA without inserting a cassette, the camcorder
automatically starts the demonstration or DEMO is set ON in
the menu system.
mInsert the cassette and the demonstration stops.
You can deactivate the demonstration. (p. 32)
•The self-diagnosis function is activated.
mCheck the code and solve the problem. (p. 94)
The five digit code appears.
A vertical band appears when a
subject such as lights or a candle
flame is shot against a dark
background.
An unknown picture is displayed in
the viewfinder.
The picture is “noisy”.
The playback picture is not clear.
A vertical band appears when
shooting a very bright subject.
Picture is recorded in incorrect/
unnatural colour. (CCD-TR511E/
TR512E/TR730E/TR840E only)
The beep sounds for 5 seconds.

Picture

The image on the viewfinder screen
is not clear.
There is dust in the viewfinder.
(CCD-TR311E/TR511E/TR840E
only)