Troubleshooting

Symptom

Cause and/or Corrective Actions

You cannot insert the print cartridge.

•If you disconnect the power source such as the battery pack during printing, the platen roller may not move back to the original position.

c Install the charged battery pack, set the POWER switch to VTR or MEMORY and open the LCD panel and the printer cover.

The PRINT lamp is flashing fast.

• The inside of the printer has become too hot.

cLeave your camcorder until it cools down, then resume printing images.

The PRINT CARTRIDGE lamp is flashing fast.

• The ribbon has run out.

cReplace the print cartridge with a new one. (p. 142)

•You have left the printer cartridge in high temperature so that the ribbon is damaged.

cReplace the print cartridge with a new one. (p. 142)

Printing stops mid may, and the PRINT PAPER lamp or the PRINT lamp is flashing fast.

• An error has occured during printing.

cSet the POWER switch to OFF (CHARGE) once, and then set it to VTR or MEMORY again.

cCharged the battery, and reinstall it.

You cannot select 9PIC SAME or 9PIC MULTI in the menu settings.

•Print paper is not inserted, and the still image to print is not played back.

c Insert print paper, and play back the still image to print. (p. 124, 145)

The printed image has a black frame.

•If you record the image on “Memory Stick” with other equipment other than this unit, the printed image may have a black frame.

This is not a malfunction.

Others

Symptom

Cause and/or Corrective Actions

The Remote Commander supplied

• COMMANDER is set to OFF in the menu settings.

with your camcorder does not work.

c Set it to ON. (p. 88)

 

• Something is blocking the infrared rays.

 

c Remove the obstacle.

 

• The batteries are inserted in the battery holder with the + –

 

polarities incorrectly matching the + – marks.

 

c Insert the batteries with the correct polarity. (p. 201)

 

• The batteries are dead.

 

c Insert new ones. (p. 201)

The picture from a TV or VCR does not appear even when your camcorder is connected to outputs on the TV or VCR.

•DISPLAY is set to V-OUT/LCD in the menu settings. c Set it to LCD. (p. 88)

The melody or beep sounds for 5 seconds.

• Moisture condensation has occurred.

cRemove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 182)

•Some troubles has occurred in your camcorder.

cRemove the cassette and insert it again, then operate your camcorder.

While charging the battery pack, no indicator appears or the indicator flashes in the display window.

168

•The AC power adaptor is disconnected. c Connect it firmly. (p. 20)

•Something is wrong with the battery pack.

cContact your Sony dealer or local authorized Sony service facility.