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5.Check the hardware control buttons. See testing controls and input tools and testing the hardware control buttons.
6.Check the ExpressKeys. See testing controls and input tools and testing the ExpressKeys.
7.Check the Touch Rings. See testing controls and input tools and testing the Touch Rings.
If you are still having problems, you may have a defective pen or pen display.
After testing, use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using.
TESTING CONTROLS AND INPUT TOOLS
If the Grip Pen, or the Cintiq controls do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions.
A quick way to return a pen to its default condition is to remove it from the control panel TOOL list. Do this by selecting the pen and clicking on the TOOL list [ – ] button. After the pen has been removed, place it back onto the display screen surface. The pen will be added back to the TOOL list with its default settings.
•Open the Wacom Tablet control panel and click on the ABOUT button. In the dialog box that appears, click on the DIAGNOSE... button. The DIAGNOSTICS dialog box shows dynamic information about the Cintiq pen display and pen. This information is used when testing Cintiq and your input tool.
•If more than one pen display or tablet is connected to your system, in the TABLET INFO column select the unit for which you are testing.
•Use the information shown in the DIAGNOSTICS dialog box when testing your pen display and pen.
Note: If a tool button is set to RADIAL MENU or OPEN/RUN..., that function will occur when the button is pressed. In this case you may want to change the button function before testing.
Testing the hardware control buttons
Testing the ExpressKeys
Testing the Touch Rings
Testing a pen
TESTING THE HARDWARE CONTROL BUTTONS
1.With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each of the three hardware control buttons located on the upper front of your interactive pen display. Be sure to select the Cintiq unit you are testing from the TABLET INFO column.
2.Test the buttons by pressing them one at a time. Each time you press a button, its number is shown next to the either the LEFT BUTTONS or RIGHT BUTTONS category.
3.When you are done, click the CLOSE button to exit the dialog box.
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