Contents | Index |
| 76 |
An ‘out of range’ message | • The input signal frequency is incorrectly set or not compatible with |
appears briefly on the display | the interactive pen display. Set the refresh rate to a vertical |
screen. | frequency that is compatible with your pen display. If your video |
| card driver supports adjustment of the horizontal frequency, make |
| sure it is also set to a compatible value. See the Important Product |
| Information guide for frequency range details. On a single monitor |
| system you will need to connect a different display to change the |
| refresh rate. |
| • The resolution or refresh rate is set too high. See the Important |
| Product Information guide for details about the maximum (native) |
| resolution, refresh rate, and other resolution sizes that can be used |
| with your pen display. |
| • For optimum performance, set the refresh rate to use a vertical |
| frequency of 60 Hz. |
| • Set the display properties to detect plug and play monitors. |
|
|
A ‘set refresh range’ message | • Set the refresh rate to a vertical frequency that is compatible with |
appears briefly on the display | your pen display. See the Important Product Information guide for |
screen. | frequency range details. |
| • For optimum performance, set the refresh rate to use a vertical |
| frequency of 60 Hz. |
|
|
The image appears multiple | Do not extend the video cable or use an input selector switch box. |
times on the display. |
|
|
|
When a still image is displayed | Use a screen saver or other power management feature. |
for a long period of time |
|
without refreshing the screen, |
|
an |
|
short period of time. |
|
|
|
Color quality is inaccurate. | • Open the OSD menu and choose RESET. |
| • Check the color profile settings that you are using with Cintiq. |
| • Any changes to the contrast setting should be made in small |
| increments as changes in contrast may affect color accuracy. |
|
|
The color white does not | • Check the color profile settings that you are using with Cintiq. |
display as white. | • Verify that the display is operating at the factory default settings. |
| |
| If that is not sufficient, then adjust color as necessary. For details |
| on color management, refer to your operating system and |
| application documentation. |
| • Verify the video cable and port are fully connected. |
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