Xerox 2045e appendix Troubleshooting, Messages/Second messages, Causes, Solutions

Models: 2045e

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Troubleshooting

Troubleshooting

 

 

Messages/Second messages

Causes

Solutions

 

 

 

 

 

 

 

DIMM has a problem.

An error has occurred in the

Contact your sales or service

 

 

 

DIMM inside the machine.

representative.

 

 

 

 

 

 

 

Driver setting error. (Memo-

There is an error in the down-

Reset the parameter for down-

 

 

ry)

loaded font(s).

loading fonts.

 

 

 

 

 

 

 

 

Insufficient memory or memo-

Specify correct memory capac-

 

 

 

ry settings for the printer driv-

ity on the [Change Accesso-

 

 

 

er may not match memory

ries...] tab in the RPCS™

 

 

 

actually installed.

printer driver.

 

 

 

 

 

 

 

 

 

To print the image correctly,

 

 

 

 

increase memory capacity, or

 

 

 

 

reduce resolution image.

 

 

 

 

 

 

 

Duplex has been cancelled.

Duplex printing has been can-

Check the paper used is suita-

 

 

 

 

 

4

 

 

celed.

ble for duplex printing. Or, in-

 

 

 

 

 

 

 

crease memory capacity.

 

 

 

 

 

 

 

 

When installing a memory

 

 

 

 

module in the machine, con-

 

 

 

 

tact your sales or service rep-

 

 

 

 

resentative.

 

 

 

 

 

 

 

Ethernet board has a prob-

An error has occurred in the

Turn off the main power

 

 

lem.

Ethernet board.

switch, and back on again. If

 

 

 

 

the message appears again,

 

 

 

 

contact your sales or service

 

 

 

 

representative.

 

 

 

 

 

 

 

Exceeded max capacity of

Hard disk drive capacity ex-

Delete some files stored in the

 

 

document server. Cannot

ceeded storing to the Docu-

Document Server or decrease

 

 

stored.

ment Server.

the file size to be downloaded.

 

 

 

 

 

 

 

Exceeded max number of

The maximum number of files

Delete some files stored in the

 

 

files of document server. Can-

stored in the Document Server

Document Server.

 

 

not stored.

has been exceeded.

 

 

 

 

 

 

 

 

Exceeded max number of

The maximum number of pag-

Delete some pages stored in

 

 

pages of document server.

es stored in the Document

the Document Server or de-

 

 

Cannot stored.

Server has been exceeded.

crease the number of pages to

 

 

 

 

be downloaded.

 

 

 

 

 

 

 

Exceeded max. stored files in

The maximum number of

Delete some stored files or re-

 

 

sample print and locked

stored files has been exceeded

duce file sizes.

 

 

print.

during Sample Print or

 

 

 

 

Locked Print.

 

 

 

 

 

 

 

 

Exceeded max. stored pages

The maximum number of

Reduce the number of pages

 

 

in sample print and locked

stored pages has been exceed-

to be printed.

 

 

print.

ed during Sample Print or

 

 

 

 

Locked Print.

 

 

 

 

 

 

24

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Xerox 2045e appendix Troubleshooting, Messages/Second messages, Causes, Solutions, ity on the Change Accesso