Xerox 2045e appendix Reference, Problem, Causes and Solutions, UTILITY\1394

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Troubleshooting

Problem	Causes and Solutions
No transmission	Check using the following procedure:
when using 1394	A Confirm the IEEE 1394 interface cable is connected securely.
interface connec-	B Restart the computer.
tion	If the error occurs even after executing the above operation, proceed to
	the following steps.
	C Unplug the IEEE 1394 interface cable connected to the computer.
	D Run the utility tool for the IEEE 1394 interface board, which is stored in
	the following path on the CD-ROM labeled “Printer Drivers and Utili-
	ties”:
	\UTILITY\1394\

	Reference
	For more information about using the utility tool for IEEE 1394, see
	the README file in the same directory on the CD-ROM.
	E Restart the computer.
Printing stops and	Follow the one of the procedures below:
a paper error is	• Press [Job Reset] on the display panel to stop printing. Place the custom
displayed if the	size paper in the bypass tray, and then start printing.
custom size paper
	• Select the paper feed tray with custom size paper, and then press [Con-
in the paper feed	tinue] to force printing.
tray is specified
when printing
with the Post-
Script 3 printer
driver.
When connecting	Check that USB Printing Support is installed on your computer.
the machine using	Reference
USB 2.0, the first
page of a print job	See “Installing the Printer Driver Using USB”, Printer Reference 1.
that contains a
large volume of
data is printed,
but the remaining
pages are not.

Note

❒If the problem cannot be solved, contact your sales or service representative.

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