Troubleshooting

 

 

Problem

 

Causes and Solutions

 

 

 

 

 

 

A print instruc-

User code management may have been set. Ask the administrator about

 

 

tion was issued

valid user codes. To print, the user code must be entered from the printer

 

 

from the compu-

driver.

 

 

ter, but printing

 

 

 

 

did not start.

 

 

 

 

 

 

 

 

The print job is not

Even when the machine is offline, printing is performed when [Job accept-

 

 

canceled even

ance priority] has been set in Signal Control in the System Settings menu.

 

 

when the machine

Change the setting of Signal Control to Printer priority.

 

 

is switched to of-

See “User Tools (System Settings)”, General Settings Guide.

 

 

fline status.

 

 

 

 

 

 

 

 

 

 

Photo images are

Some applications reduce print resolution.

 

 

coarse.

 

 

 

 

 

 

 

 

Fine dot pattern

Make the following settings with the printer driver:

4

 

does not print.

• Change the [Dithering:] setting on the [Image Adjustments] tab in the

 

 

 

 

[Change User Settings...] dialog box on the [Print Quality] tab in the RPCS™

 

 

 

 

printer driver.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

Images are cut off,

You may be using paper smaller than the size selected in the application.

 

 

or excess is print-

Use the same size paper as that selected in the application. If you cannot

 

 

ed.

load paper of the correct size, use the reduction function to reduce the im-

 

 

 

age, and then print.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

It takes a long

Photographs and other data intensive pages take a long time for the ma-

 

 

time to complete a

chine to process, so simply wait when printing such data.

 

 

print job.

Changing the following settings with the printer driver may help speed up

 

 

 

 

 

 

printing:

 

 

 

PCL 6/5e

 

 

 

 

Select the lowest value for [Resolution] on the [Print Quality] tab in the

 

 

 

 

printer properties dialog box.

 

 

 

PostScript 3

 

 

 

 

Select the lowest value for [Resolution] on the [Print Quality] tab in the

 

 

 

 

printer properties dialog box.

 

 

 

 

Select [PostScript (optimize for speed)]for [PostScript output format:] on the

 

 

 

 

[PostScript] tab in the printer properties dialog box.

 

 

 

RPCS™

 

 

 

 

Select the lowest value for [Resolution] on the [Image Adjustments] tab in

 

 

 

 

the [Change User Settings...] dialog box on the [Print Quality] tab in the

 

 

 

 

printer properties dialog box.

 

 

 

 

Select [Fast] for [Document type] list on the [Print Quality] tab in the printer

 

 

 

 

properties dialog box.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

 

The data is so large or complex that it takes time to process. If the Data In

 

 

 

indicator is blinking, data is being processed. Simply wait until printing

 

 

 

resumes.

 

 

 

 

 

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Image 36
Xerox 2045e appendix Printer properties dialog box