Troubleshooting
|
| Problem |
| Causes and Solutions | |
|
|
|
| ||
|
| A print instruc- | User code management may have been set. Ask the administrator about | ||
|
| tion was issued | valid user codes. To print, the user code must be entered from the printer | ||
|
| from the compu- | driver. | ||
|
| ter, but printing |
|
| |
|
| did not start. |
|
| |
|
|
|
| ||
|
| The print job is not | Even when the machine is offline, printing is performed when [Job accept- | ||
|
| canceled even | ance priority] has been set in Signal Control in the System Settings menu. | ||
|
| when the machine | Change the setting of Signal Control to Printer priority. | ||
|
| is switched to of- | See “User Tools (System Settings)”, General Settings Guide. | ||
|
| fline status. | |||
|
|
|
| ||
|
|
|
| ||
|
| Photo images are | Some applications reduce print resolution. | ||
|
| coarse. |
|
| |
|
|
|
| ||
|
| Fine dot pattern | Make the following settings with the printer driver: | ||
4 | |||||
| does not print. | • Change the [Dithering:] setting on the [Image Adjustments] tab in the | |||
|
|
|
| [Change User Settings...] dialog box on the [Print Quality] tab in the RPCS™ | |
|
|
|
| printer driver. | |
|
|
| See the printer driver Help. | ||
|
|
|
| ||
|
| Images are cut off, | You may be using paper smaller than the size selected in the application. | ||
|
| or excess is print- | Use the same size paper as that selected in the application. If you cannot | ||
|
| ed. | load paper of the correct size, use the reduction function to reduce the im- | ||
|
|
| age, and then print. | ||
|
|
| See the printer driver Help. | ||
|
|
|
| ||
|
| It takes a long | Photographs and other data intensive pages take a long time for the ma- | ||
|
| time to complete a | chine to process, so simply wait when printing such data. | ||
|
| print job. | Changing the following settings with the printer driver may help speed up | ||
|
|
| |||
|
|
| printing: | ||
|
|
| • | PCL 6/5e | |
|
|
|
| Select the lowest value for [Resolution] on the [Print Quality] tab in the | |
|
|
|
| printer properties dialog box. | |
|
|
| • | PostScript 3 | |
|
|
|
| Select the lowest value for [Resolution] on the [Print Quality] tab in the | |
|
|
|
| printer properties dialog box. | |
|
|
|
| Select [PostScript (optimize for speed)]for [PostScript output format:] on the | |
|
|
|
| [PostScript] tab in the printer properties dialog box. | |
|
|
| • | RPCS™ | |
|
|
|
| Select the lowest value for [Resolution] on the [Image Adjustments] tab in | |
|
|
|
| the [Change User Settings...] dialog box on the [Print Quality] tab in the | |
|
|
|
| printer properties dialog box. | |
|
|
|
| Select [Fast] for [Document type] list on the [Print Quality] tab in the printer | |
|
|
|
| properties dialog box. | |
|
|
| See the printer driver Help. | ||
|
|
|
| ||
|
|
| The data is so large or complex that it takes time to process. If the Data In | ||
|
|
| indicator is blinking, data is being processed. Simply wait until printing | ||
|
|
| resumes. | ||
|
|
|
|
|
32