Manuals / Xerox / Computer Equipment / All in One Printer

Xerox 2045e appendix The Machine Does Not Print, Possible Cause, Solutions, Guide

Models: 2045e

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The Machine Does Not Print

4

Troubleshooting

The Machine Does Not Print

Possible Cause

Solutions

 

 

Is the power on?

Check the cable is securely plugged into the power outlet and the

 

machine.

 

Turn on the main power switch.

 

 

Is the machine online?

If not, press [fOnline] on the display panel.

 

 

Does the printer function

If so, check the error message on the display panel and take re-

status indicator stay red?

quired action.

 

 

Is there a warning status or

If so, check the error message or warning status on the display

error message on the dis-

panel and take the required action.

play panel?

 

 

 

Can you print a configura-

If you cannot print a configuration page, there maybe a machine

tion page?

malfunction. Contact your sales or service representative.

 

See p.38 “Printing the configuration page” for printing a configu-

 

ration page.

 

 

Is the interface cable con-

Connect the interface cable securely. If it has a fastener, fasten that

nected securely to the ma-

securely as well.

chine and computer?

See “Connecting the Machine”, Printer Reference 1.

 

 

 

Are you using the correct

The type of interface cable you should use depends on the compu-

interface cable?

ter. Be sure to use the correct one. If the cable is damaged or worn,

 

replace it.

 

See “Connecting the Machine”, Printer Reference 1.

 

 

Was the interface cable

Connect the interface cable before turning on the machine.

connected after the ma-

 

chine was turned on?

 

 

 

Is the signal status satisfac-

To check signal status, press {User Tools/Counter} on the display

tory when using wireless

panel, and then press [System Settings] on the display panel. On the

LAN in infrastructure

[Interface Settings] tab, select [IEEE 802.11b], and then press [Wireless

mode ?

LAN Signal]. If signal quality is poor, move the machine to a loca-

 

tion where radio waves can pass or remove objects that might

 

cause interference.

 

Note

 

❒ You can check signal status only when using wireless LAN in

 

infrastructure mode.

 

 

When using wireless LAN,

Check using the machine's display panel that the SSID is correctly

is the SSID correctly set?

set.

 

See “Interface Settings/IEEE 802.11b (Option)”, General Settings

 

Guide.

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Xerox 2045e appendix The Machine Does Not Print, Possible Cause, Solutions, Guide
Page 31 Page 33