Phaser 3100MFP/X

Code 06 - Printer default

An incident occurred in the printer: no paper, paper jam, opened cover... In the reception mode, this incident appears only if the reception parameter is switched to

WITHOUT PAPER.

Code 07 - Disconnected

The link has been cut (bad line). Check the number and try again.

Code 08 - Quality

The document you sent was not well received. Contact your subscriber to see if you need to send again.

Code 0A - No document to be polled

You tried to poll a document from a subscriber who had not prepared his/her document (no deposit) or the password entered was incorrect.

Code 0B - Wrong number of pages

There is a difference between the number of pages indicated during preparation for the transmission and the number of pages sent. Check the number of pages in the document.

Code 0C - Received document error

Ask the subscriber who called you to check the length of his/her document (it may be too long to be completely received).

Code 0D - Transmission failed

Ask the sender to resend the document.

Code 13 - Memory full

Your fax can no longer receive since its memory is full. There are too many received unprinted documents or too many documents in the transmission line.

Print the received documents and delete or transmit immediately the documents in the transmission line.

Code 14 - Memory full

Received document memory full. Print all received documents.

Code 15 - Unknown mailbox number

You wish to deposit a document in a subscriber’s mailbox. The mailbox number does not exist.

Code 16 - No Relay Bcst list Nr x

You requested a document relay from a remote fax but the fax has not programmed the list of subscribers requested.

Code 17 - Unknown mailbox number

You wish to recover a document from a subscriber’s mailbox. The mailbox number does not exist.

Code 18 - Relay Bcst impossible

You requested a document relay from a remote fax which does not have the relay broadcast function.

Code 19 - Subscriber has stopped

The communication has been stopped by your subscriber. (Example: a fax wanted to poll your fax but there is no document deposited).

Code 1A - Disconnected

The transmission has not started. The telephone line is busy.

Code 1B - Transmission failed During transmission: start again.

During reception: ask your subscriber to resend the document.

Code 50 - Server error

Check the number configured for the SMS server or a communication error occurred during data transmission.

PC printing issues

Maintenance-

• the problem encountered during printing.

This section details how the machine handles a print

 

request after having encountered an issue (paper jam,

 

connection loss, etc.).

 

 

 

Refer to the sections below to know if the printing of your

 

document will resume or will be cancelled, depending on:

 

• the connection to the PC,

 

PC printing via USB connection

13

Issue encountered

 

Print request handling

 

 

 

 

 

 

 

 

 

Once the problem is resolved,

 

Paper empty

 

printing resumes from the first

 

 

 

non-printed page.

 

 

 

 

 

No paper feed

 

Once the problem is resolved,

 

 

 

printing resumes from the first

 

Paper jam

 

 

 

non-printed page.

 

 

 

Exception: If the document

 

 

 

 

Paper format problem

 

was to be printed in manual

 

 

duplex mode, the printing of

 

 

 

the document is cancelled.

 

 

 

 

 

 

 

The printing of the active

 

 

 

document is cancelled.

 

Toner empty

 

Documents waiting to be

 

 

printed, however, will print

 

 

 

 

 

 

after the print cartridge is

 

 

 

replaced.

 

 

 

 

 

 

 

The machine switches to idle

 

 

 

mode after a timeout (30

 

 

 

seconds by default).

 

Pause requested

 

The printing of the active

 

from the spooler

 

document is cancelled.

 

 

 

Documents waiting to be

 

 

 

printed, however, will be

 

 

 

printed.

 

 

 

 

 

 

 

Once the problem is resolved,

 

 

 

the printing of the document

 

Loss of USB

 

restarts from the beginning,

 

connection

 

regardless of the number of

 

 

 

pages already printed before

 

 

 

the connection loss.

 

 

 

 

 

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Xerox 3100MFP/X manual PC printing issues, PC printing via USB connection