Paper Jams | Xerox 604P18037 specification

9 Problem Solving

Paper Jams

When paper jams inside the machine, the machine stops the operation and beeps, and a message is displayed on the touch screen. Follow the instructions displayed and remove the jammed paper.

Gently remove the paper taking care not to tear it. If paper is torn while it is being removed from the machine, remove all the torn pieces making sure that none remain inside. If a paper jam message is displayed again, paper is probably jammed at another location. Clear this by following the message on the display.

When you have finished clearing a paper jam, printing automatically resumes from the point before the paper jam occurred.

NOTE: When removing jammed paper, make sure that no bits of paper are left in the machine, since they could cause more jams or even fire. If a piece of paper is stuck in a hidden area or wrapped around the fuser unit or rollers, do not remove it forcefully; you could get injured or burned. Switch off the machine immediately, and contact the Xerox Welcome Center.

This section describes how to clear paper jams in the following locations.

Document Feeder

Cover

Cover E

Cover A

Duplex Module

Cover D

Tray 5 (Bypass)

Document Feeder

Tray

Center Output Tray

Front Cover

Tray 1

Tray 2

Cover B

Tray 3, 4 - Two

Cover CTray Module

(Optional)

96	Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide

Image 97

Xerox 604P18037 manual Paper Jams

Contents

604P18037 Quick Reference Guide Quick Reference Guide 604P18037 Increase Your Productivity Products Subject To Ordinary Export Regulations Table of Contents Copy Print Multiple-Up Index 111 Cleaning the Machine Xerox Welcome Center Before Using the Machine Conventions Related Information Sources Languages Displayed on the Touch Screen Operator Accessible Areas Safety NotesElectrical Supply Cleaning Your Product MaintenanceDisconnect Device Operational Safety Information Laser Safety InformationDo These Do Not Do These Ozone Safety Information Maintenance InformationFor Consumables Regulatory Information Product Safety CertificationRadio Frequency Emissions CE Mark FAX Send Header Requirements For FAX FunctionData Coupler Information Canada Europe Regulatory Information for Rfid Canada Environmental ComplianceEnergy Star Environmental ChoiceM Europe About License Original SSLeay Illegal Copies Illegal Copies Other Countries USA/Canada European Union Product Recycling and DisposalPage Machine Components Product Overview Duplex Module FinisherTrays 3 Button Function System Controls Mail Services and Features Fax/Internet Fax Setup MenuNetwork Scanning Scan to Mailbox Ground Fault Interrupter GFI Power On/OffPowering On Powering Off Low Power Mode Power Saver Modes Sleep Mode Changing the Default Time Settings Changing the Default Time Settings Modes All Services Job Interrupt FeaturesJob Status Machine Status Recycled Paper Copy Copying ProcedureLoad the Documents Document Glass Document Feeder Select the Features Start the Copy Job Enter the QuantityConfirm the Copy Job in the Job Status Stop the Copy Job Basic Copying Reduce/Enlarge Screen Reduce/Enlarge Variable % Paper SupplyIndependent X-Y % Auto Tray 5 Bypass Screen Paper Supply ScreenBypass Paper Size Paper Type Sided1 Sided 2 H to H Sided Screen Copy OutputRotate Side Top Left Staples Left Copy Output ScreenTop Right Staple Position Original Type Image Quality CopyOutput Destination Sharpness Lighten/Darken Auto Exposure Scan Options Copy Bound Originals Original Size Sided Book CopyStart Page & End Auto Size Detect Mixed Size OriginalsCustom Margin Shift Border EraseNormal Variable Erase Margin Shift Side 2 Screen Margin Shift Side 1 Screen Independent Shift Image RotationMirror Shift Always On Image Rotation Rotation Direction Screen Mirror Image/Negative Image Original Orientation Output Format CopyHead to Top Head to Left Booklet Creation Gutter Screen Booklet Creation Booklet Creation Covers Screen Paper Tray SettingsBooklet Creation Originals Screen Printed Covers Sided CoversNo Covers Front Cover Blank Separators Transparency SeparatorsBlank Separators + N Sets No Separators + N Sets Poster Multiple-UpImage Order Repeat Image Stamp AnnotationDate Number Control Number Set NumberingUser Account Number Build Job Job AssemblyDate and Time Serial Number Sample Set Change SettingsChapter Division Stop Country Code for Fax Option Fax/Internet Fax Fax/Internet Fax Procedure Specify the Destination Confirm the Fax/Internet Fax Job in the Job Status Start the Fax/Internet Fax Job Stop the Fax/Internet Fax Job Page Scan/E-mail Scanning Procedure Scan/E-mail Confirm the Scan Job in the Job Status Start the Scan JobSave the Scanned Data Stop the Scan Job Print Job Type Print Driver FeaturesSided Print Draft Mode Print ModeMultiple Up PosterPage Loading Paper Paper and Other MediaPreparing Paper for Loading Loading the Paper Trays Paper and Other Media Bypass Tray Tray Tandem Tray Module TTM Auto Tray Switching Supported Paper Sizes and Types Storing and Handling PaperSupported Paper Sizes Standard Sizes 128.5 182.0 Supported Paper Sizes and Types Non-standard Sizes Supported Paper Types Paper Type Weight g/m Tray 2 Duplex Finisher Cleaning the Machine MaintenanceOrdering Supplies Document Glass and Constant Velocity Transport Glass Replacing the Drum CartridgeControl Panel and Touch Screen Document Feeder and Output Trays Loading Staples Replacing the Toner CartridgeCountry Part Number Comments Page Fault Clearance Procedure Problem Solving Paper Jams Paper Jams Green Lever A1 Paper Jams in Cover aGreen Lever A2 Paper Jams in Cover B Paper Jams in Cover E Paper Jams in Cover C Paper Jams in the Tandem Tray Module Optional Paper Jams in Trays 1, 2, and 3, 4 OptionalTray Paper Jams in the Duplex Module Cover D Optional Paper Jams in Tray 5 Bypass Finisher Top Cover Paper Jams in the Finisher OptionalFinisher Transport Cover F Document Jams Symptom Recommendation Troubleshooting Tables Symptom Recommendation Symptom Recommendation Refer to the Paper and Other Media Output Quality Fault Codes Serial number will be displayed Numerics Index Index Rfid Time settings