User Guide
Page
 Contents
 Printing
 Copying
 Scanning
 Maintenance
 Product Specifications
 Recycling and Disposal
 WorkCentre 6400 Multifunction Printer User Guide
 Safety1
 Electrical Safety
Laser Safety
Power Cord
 Telephone Line Cord
 Operational Guidelines
Operational Safety
Product Location
Printer Supplies
 Maintenance Safety
 Product Symbols
Description
 Features2
 Parts of the Printer
Front-Right Views
 Rear-Left View
Internal Components
 Printer Configurations
Standard Features
Available Configurations
 Product Options
 Control Panel
Control Panel Layout
 Left Side of the Control Panel
Middle of the Control Panel
 Right Side of the Control Panel
Clear All
 Configuration Report
Information Pages
Menu Map
 Administrator Access
 More Information
Information Source
 Xerox Support Centre
 Network Basics
 Choosing a Connection Method
Connecting to a Printer on a Network
Connecting with USB
Operating System Requirements
 Select Device Settings
Accessing Quick Setup Home
IP Address Setup Wizard
Assigning the Printer an IP Address
 Select Close to exit Quick Setup Home
 Installing the Printer Drivers
Choosing a Printer Driver
 Installing the Driver for Windows 2000 or Newer
Installing the Drivers Network Connection
Preliminary Steps
 Installing the Drivers USB Connection
Click Start Settings Printer and Faxes
 Installing the Driver for Macintosh OS X 10.3 and Newer
Installing the Driver UNIX/Linux
 Linux Linux PPC
 CentreWare Internet Services
 Printing4
 Printing Overview
 General Media Loading Guidelines
Supported Media
Recommended Media
Printing the Paper Tips Information
 Media That Can Damage Your Printer
Paper Storage Guidelines
 Loading Media
Loading Paper in Tray
 Adjust the paper guides
 6400-022
 Loading Envelopes
 Close the right side door
 6400-020
 Loading Paper in Tray 2, 3, or
 Tray
Tray 3 or
 6400-039 6400-040
 Push the tray completely into the printer
 Printing on Special Media
Printing on Transparencies
Guidelines
 Printing on Envelopes
Printing on Labels
 Printing on Glossy Paper
Printing on Custom Size Paper
 Selecting Printing Options
 Printing Options for Windows
Tab Printing Options
 Setting Default Printing Options for Windows
Selecting Printing Options for an Individual Job in Windows
Saving a Set of Commonly Used Printing Options in Windows
 Printing Options for Macintosh
Selecting Options for an Individual Job for Macintosh
 Printing on Both Sides of the Paper
Sided Printing Guidelines
Printing a 2-Sided Document
 Layout Options
Windows and Macintosh
 Selecting Paper Type to Use
Windows
Macintosh
 Printing Multiple Pages to a Single Sheet N-Up
Select the number of Pages per Sheet and Layout Direction
 Select Enable for Booklet Printing
Printing Booklets
Windows Select the Layout/Watermark tab
 Select Color Adjustments Click the Color Adjustments button
Using Color Corrections
Making Color Adjustments
Selecting Color Correction
 Advanced Color Options Press Match
 Adjusting the Automatic Color Correction
Select Image Options, and select Color Configuration
 Printing in Black and White
Select Black and White
 Printing Insert Pages
Click Add Inserts…
 Printing Cover Pages
Cover Print Option Pages Printed on Cover
 To print a cover
 Specifying Exception Page Characteristics Windows
Printing Exception Pages
 Specifying Exception Page Characteristics Macintosh
Click Add Exceptions…
 Select Page Setup
Scaling
 Printing Watermarks
Selecting, Creating, and Editing Watermarks
 Macintosh
 Printing Mirror Images
Select Yes for Mirrored Output under Image Options Macintosh
 Creating and Saving Custom Sizes
 Job Completion Notification
 Printing Special Job Types
Printing and Deleting Secure Print Jobs
Printing a Sample Set
 Sending a Print Job to a Fax Machine
Delayed Printing
Saving a Print Job to the Printer
Printing or Deleting the Job at the Printer
 Printing WorkCentre 6400 Multifunction Printer User Guide
 Copying5
 Basic Copying
 Selecting Color or Black and White Copies
Adjusting Copy Options
Basic Settings
Select Single Color on the Output Color window
 Reducing or Enlarging the Image
Selecting the Tray to Use for Copies
 Specifying 2-Sided Originals or Copies
Collating Copies
 Stapling Copies
Image Quality Adjustments
Adjusting the Darkness, Sharpness, and Saturation
Specifying the Original Type
 Automatically Suppressing Background Variations
Adjusting the Contrast
Selecting Color Presets
Press the Image Enhancement button
 Specifying the Orientation of the Original
Layout Adjustments
Adjusting the Color Balance
Specifying the Original Size
 Book Copying
 Shifting the Image
Erasing the Edges of Copies
 Output Format Adjustments
Inverting Images
Creating Booklets
 Including Covers
 Controlling Pagination
Adding Inserts
 Specifying Exception Pages
 Adding Annotations
 Inserting Transparency Separators
Printing Multiple Images on a Sheet of Paper
Press the Transparency Separators button
 Advanced Copying
Repeating Images on a Sheet of Paper
Select Specify Rows & Columns
 Building a Job
Printing a Sample Copy
 Press the Save Current Settings button
Saving the Current Copy Settings
Retrieving Saved Copy Settings
Press the Retrieve Saved Settings button
 Managing Copy Functions
Specifying Default Copy Settings
Select Feature Defaults
Changing the Reading Order
 Select Reduce/Enlarge Presets
Creating Copy Feature Presets
Select Edge Erase Presets
Select either Left to Right or Right to Left
 WorkCentre 6400 Multifunction Printer User Guide
 Faxing6
 Enabling and Configuring Fax Services
Fax Overview
 Changing the Default Fax Settings
Select Embedded Fax Settings from the Features list
Sending a Fax
 Selecting Fax Options on page 113 Managing Fax Functions on
 Select Fax Repository Setup
Configuring the Printer to Send a Server Fax
Configuring a Fax Repository
Server Fax
 Sending a Server Fax
 Sending an Internet Fax
Select New Recipient
 Configuring the Printer to Receive a Fax
Configuring the Printer to Receive an Internet Fax
Receiving Faxes
 Adjusting Image Quality
Setting 2-Sided Faxing
Setting the Fax Resolution
Selecting Fax Options
 Reducing or Splitting
Adjusting Layout
Adjusting the Original Size
Book Faxing
 Selecting a Confirmation Report
Setting Fax Options
Delay Sending a Fax
Selecting the Starting Rate
 Selecting Send Header Text
Faxing to a Mailbox
Select Send Header Text
 Build Job
Local Polling
Remote Polling
 Enabling or Disabling Secure Faxes
Managing Fax Functions
Printing a Confirmation Report
Select Confirmation Reports
 Select Hold Secure Print Job
Printing or Clearing Secure Faxes
Enabling or Disabling Junk Fax Prevention
Select Scan Jobs and Fax Sent Jobs
 Printing a Fax Report
Inserting Pauses in Fax Numbers
 Printing the Fax Protocol Report
Select Fax Protocol Report
 Adding a Group
Adding Speed Dial Entries
Adding an Individual
Editing or Clearing Speed Dial Entries
 Scanning7
 Scanning Overview
 Using CentreWare Internet Services
Printing a Configuration Report
Accessing CentreWare is
 Using the Document Glass
Using the Document Feeder
Loading Original Documents
 Scan to Mailbox
Scanning to the Public Folder
Creating a Mailbox
 Scanning to a Mailbox
Scan to Mailbox section, click Create Folder
 Downloading Images to Your Computer Using CentreWare is
Downloading Images From the Public Folder
 Select the Default Public Folder
Downloading Images From Your Private Folder
Deleting Image Files From the Public Folder
 Deleting Images from your Private Folder
 Creating Scan Templates
Using the Xerox Scan Utility
Scanning Using the Xerox Scan Utility
Select Workflow Scanning
 Creating a Template with an Image View Setting
Creating a Template to Scan Images Directly to a Folder
 Scanning
 Creating Unique Image File Names
Deleting Scan Templates
Template File Formats and Names
Unsupported file types
 Managing Xerox Scan Utility Folder and Email Profiles
Creating or Editing Email Profiles
 Deleting Email Profiles
Creating or Editing Folder Profiles
 Deleting Folder Profiles
Using the Scan to Email and Copy to Folder Tools
Using an Email Profile for Scanned Image Attachments
Scan to Email Tab
 139
 Copy to Folder Tab
 Deleting Image Files Using the Xerox Scan Utility
Click the Delete Scanned Image button
 Importing Scanned Files into an Application
Importing Scanned Images into a Windows Application Twain
Select From Scanner or Camera
 Using the WIA Image Manager in a Windows Application
 Scanning
 Scan to File
 Scan to E-mail
 Setting E-mail Options
 Scan to Home
 Output Color Sided Scanning Original Type Scan Presets
Setting Scan Options
Advanced Settings
Advanced Scanning Options
 Layout Adjustments
 Job Assembly
Filing Options
 Scanning WorkCentre 6400 Multifunction Printer User Guide
 Maintenance8
 Maintenance and Cleaning
General Precautions
 Resetting Routine Maintenance Item Life Counters
Locating the Serial Number
Usage Counters
 Cleaning the Printer
Cleaning the Document Glass and Document Cover
 Cleaning the Exterior
 Cleaning the Media Feed Roller Tray
 Cleaning the Media Feed Roller Trays 2, 3
 Cleaning the Document Feeder Rollers and Pad
 Cleaning the Duplex Feed Rollers
 Cleaning the Media Transfer Rollers for Tray 3 and Tray
 Close the right side cover of Tray 3 or Tray
 Cleaning the Laser Lenses
 Close the front door
 Consumables
Routine Maintenance Items
Ordering Supplies
Customer Replaceable Parts
 When to Order Supplies
Recycling Supplies
 Installing Staples
 Pull out and remove the stapling unit
 Replace the stapling unit
 Calibrating the Scanner
 6400-174
 Moving the Printer
 Maintenance WorkCentre 6400 Multifunction Printer User Guide
 Troubleshooting9
 Select Current Faults, or Fault History
Control Panel Messages
 General Troubleshooting
Printer Does not Turn On
 Product Resets or Turns Off Frequently
Printing Takes Too Long
 Product Is Making Unusual Noises
Duplex Problems
Scanner Error
Date and Time Are Incorrect
 Right Side Door Will Not Close
 Paper Feed Problems
Clearing Paper Jams or Misfeeds
Clearing Paper Jams or Misfeeds from Tray
 Carefully pull out the jammed media
 Open Tray 1 and reload the media
 Pull the lever, and then open the right side door
 Clearing Paper Jams or Misfeeds in Tray 3 or
 Clearing Paper Jams in the Duplex Unit
 Clearing Paper Jams in the Fuser
 Push the green levers up, and open the fuser cover
 189
 Clearing Paper Jams in the Document Feeder
 Clearing Paper Jams Behind the Right Side Door
 Clearing a Paper Jam Behind the Control Panel
 Clearing Paper Jams in the Finisher
Jam in Finisher Transport Area or Sub Tray
 Jams at Finisher Main Tray
 Clearing Jammed Staples
 Slide the stapling assembly back into the printer
 Minimizing Paper Jams
Make sure to
Avoid the following
 Troubleshooting Paper Feed Problems
Understanding the Media Path
 Duplex Unit Jams
Printer Pulls Multiple Sheets Together
Paper Jam Message Stays On
Document Feeder Jams
 Media Misfeeds
 Print-Quality Problems
Using Built-in Troubleshooting Tools
Printing the Troubleshooting Print Quality
 Adjusting for High Altitude Locations
Setting Color Calibration
Adjusting the Print Margins
Calibrating the Paper Type
 Troubleshooting Print-Quality Problems
Nothing Prints or Black Spots Print on
 Entire Page Prints Black or Color
Image Prints Too Light
 Image Prints Too Dark
 Image is Blurred or Stained
Print Density is Uneven
 Print is Irregular or Mottled
 Ink Rubs Off After Printing
 Toner Smudges and Residual Images Print
Laser lens is dirty
 Toner Smudges Appear on the Back
 White or Black Areas Print in Regular Pattern
Image Prints with Defects
 Lateral Lines or Bands Print on Image
Colors Look Wrong
 Colors Do Not Register Properly
Colors Reproduce Poorly
 Copy and Scan Problems
Symptom Solutions
 Fax Problems
 Problems Sending Faxes
Symptom Cause Solution
 Problems Receiving Faxes
 Printing the Protocol Report
 Getting Help
Maintenance Assistant
Select Send Diagnostic Information
Control Panel Messages
 Online Support Assistant
Helpful Weblinks
 Product Specifications
 Optional Trays 3
Physical Specifications
Base Unit
Optional Finisher
 Environmental Specifications
Temperature
Relative Humidity
 Electrical Specifications
 Print Speed
Performance Specifications
Resolution
Copy Speed
 Memory
Controller Specifications
Processor
Interfaces
 Regulatory Information
 Basic Regulations
United States FCC Regulations
Canada Regulations
 European Union
Ozone Release
 Copy Regulations
United States
 Canada
 Other Countries
 Fax Regulations
Fax Send Header Requirements
Data Coupler Information
 Service Order Code SOC = 9.0Y
 Europe
South Africa
 New Zealand Telecom Warning Notice
 Material Safety Data Sheets
Page
 Recycling and Disposal
 Guidelines and Information
All Countries European Union
Domestic/Household Environment
 Professional/Business Environment
For Business Users in the European Union
 North America Other Countries
Removal
 Index
 Installing printer drivers Windows 2000 or newer
 Network Choosing a network connection, 30 IP addresses
 Special media, 53 printing
 Xerox Support Centre
 Index WorkCentre 6400 Multifunction Printer User Guide