Troubleshooting

See also:

www.xerox.com/paper Recommended Media List (United States)

www.xerox.com/europaper Recommended Media List (Europe)

www.xerox.com/office/WC6400supplies to order Xerox printing media

Troubleshooting Print-Quality Problems

Nothing Prints or Black Spots Print on Page on page 203

Entire Page Prints Black or Color on page 204

Image Prints Too Light on page 204

Image Prints Too Dark on page 205

Image is Blurred or Stained on page 206

Print Density is Uneven on page 206

Print is Irregular or Mottled on page 207

Ink Rubs Off After Printing on page 208

Toner Smudges and Residual Images Print on page 209

Toner Smudges Appear on the Back of the Page on page 210

White or Black Areas Print in Regular Pattern on page 211

Image Prints with Defects on page 211

Lateral Lines or Bands Print on Image on page 212

Colors Look Wrong on page 212

Colors Do Not Register Properly on page 213

Colors Reproduce Poorly on page 213

Nothing Prints or Black Spots Print on Page

Probable Causes

Solutions

 

 

One or more of the imaging units may be defective.

Remove the imaging units one at a time, and check

 

for damage. If it is damaged, replace it.

 

 

The printer driver is not set correctly

Select the proper setting in the printer driver to switch

 

from transparencies to plain paper.

 

 

The media is moist from humidity.

Adjust the humidity for media storage. Remove the

 

moist media and replace it with new, dry media.

 

 

The media set in the printer driver mismatches the

Load the correct media in the printer.

media loaded in the printer.

 

 

 

Several sheets are being fed at the same time.

Remove the media from the tray and check for static

 

electricity. Fan plain paper or other media (but not

 

transparencies), and replace it in the tray.

 

 

WorkCentre 6400 Multifunction Printer

203

User Guide

 

Page 203
Image 203
Xerox 6400 manual Troubleshooting Print-Quality Problems, Nothing Prints or Black Spots Print on

6400 specifications

The Xerox 6400, a notable entry in the multifunction printer category, emerged during the 1990s, when technology was rapidly evolving. Known for its robust functionality and exceptional output quality, the Xerox 6400 became a reliable choice for businesses that needed efficient document production.

One of the standout features of the Xerox 6400 is its versatile printing capabilities. It offered both color and black-and-white printing, allowing organizations to create a variety of documents, from standard reports to impressive marketing materials. With a maximum print resolution of 600 x 600 dpi, it delivered crisp text and vibrant images, ensuring that printed materials were of professional quality.

The Xerox 6400 utilized laser printing technology, which provided advantages such as faster print speeds compared to inkjet counterparts. The printer achieved print speeds of up to 8 pages per minute for color and 16 pages per minute for black-and-white, catering to the needs of busy office environments. Additionally, with its high-capacity toner cartridges, users experienced less frequent toner replacements, enhancing productivity.

Another significant characteristic of the 6400 was its user-friendly interface. The printer featured a simple control panel, making it easy for users to navigate settings and perform tasks. It also supported various connectivity options, including parallel and optional Ethernet interfaces, enabling seamless integration into existing network setups.

The Xerox 6400 also prioritized paper handling, accommodating various media types and sizes. Its standard paper tray held up to 250 sheets, while an optional second tray could expand capacity even further. This flexibility made it suitable for various printing tasks, from general office documents to specialty media.

In terms of durability and reliability, the Xerox 6400 was built to withstand the demands of a high-volume printing environment. Its robust construction and high monthly duty cycle meant that it could handle substantial workloads without compromising performance.

In conclusion, the Xerox 6400 stood out in the market due to its combination of high-quality printing, user-friendly features, and a robust design. It effectively addressed the diverse needs of businesses, making it a popular choice for those requiring a dependable color printer capable of delivering professional results. While technology has advanced since its release, the Xerox 6400 remains a testament to the evolution of office printing solutions.