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Xerox 6400 manual Image Prints Too Dark

Models: 6400

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Page 205

	Troubleshooting

Probable Causes	Solutions

Unsupported media (wrong size, thickness, type, etc.)	Use Xerox-approved media. See Supported Media on
is being used.	page 41.

The grey dials on the fuser are set for envelope	Rotate both grey dials on the fuser to the paper
printing.	setting.

The printer needs to be calibrated.	Perform the color calibration procedure. For more
	information see Setting Color Calibration on
	page 202.

Image Prints Too Dark

Probable Causes	Solutions

One or more of the imaging units may be defective.	Remove the imaging units one at a time, and check
	for damage. If it is damaged, replace it.

One or more of the toner cartridges may be defective.	Remove the toner cartridges and check each for
	damage. If one or more is damaged, replace it.

The printer needs to be calibrated.	Perform the color calibration procedure. For more
	information see Setting Color Calibration on
	page 202.

WorkCentre 6400 Multifunction Printer	205
User Guide

Image 205

Xerox 6400 manual Image Prints Too Dark

Contents

User Guide Page Contents Printing Copying Scanning Maintenance Product Specifications Recycling and Disposal WorkCentre 6400 Multifunction Printer User Guide Safety1 Laser Safety Electrical SafetyPower Cord Telephone Line Cord Product Location Operational SafetyOperational Guidelines Printer SuppliesMaintenance Safety Description Product SymbolsFeatures2 Front-Right Views Parts of the PrinterInternal Components Rear-Left ViewStandard Features Printer ConfigurationsAvailable Configurations Product Options Control Panel Layout Control PanelMiddle of the Control Panel Left Side of the Control PanelClear All Right Side of the Control PanelInformation Pages Configuration ReportMenu Map Administrator Access Information Source More InformationXerox Support Centre Network Basics Connecting with USB Connecting to a Printer on a NetworkChoosing a Connection Method Operating System RequirementsIP Address Setup Wizard Accessing Quick Setup HomeSelect Device Settings Assigning the Printer an IP AddressSelect Close to exit Quick Setup Home Choosing a Printer Driver Installing the Printer DriversInstalling the Drivers Network Connection Installing the Driver for Windows 2000 or NewerPreliminary Steps Click Start Settings Printer and Faxes Installing the Drivers USB ConnectionInstalling the Driver UNIX/Linux Installing the Driver for Macintosh OS X 10.3 and NewerLinux Linux PPC CentreWare Internet Services Printing4 Printing Overview Recommended Media Supported MediaGeneral Media Loading Guidelines Printing the Paper Tips InformationPaper Storage Guidelines Media That Can Damage Your PrinterLoading Paper in Tray Loading MediaAdjust the paper guides 6400-022 Loading Envelopes Close the right side door 6400-020 Loading Paper in Tray 2, 3, or Tray 3 or Tray6400-039 6400-040 Push the tray completely into the printer Printing on Transparencies Printing on Special MediaGuidelines Printing on Labels Printing on EnvelopesPrinting on Custom Size Paper Printing on Glossy PaperSelecting Printing Options Tab Printing Options Printing Options for WindowsSelecting Printing Options for an Individual Job in Windows Setting Default Printing Options for WindowsSaving a Set of Commonly Used Printing Options in Windows Selecting Options for an Individual Job for Macintosh Printing Options for MacintoshSided Printing Guidelines Printing on Both Sides of the PaperPrinting a 2-Sided Document Windows and Macintosh Layout OptionsWindows Selecting Paper Type to UseMacintosh Select the number of Pages per Sheet and Layout Direction Printing Multiple Pages to a Single Sheet N-UpPrinting Booklets Select Enable for Booklet PrintingWindows Select the Layout/Watermark tab Making Color Adjustments Using Color CorrectionsSelect Color Adjustments Click the Color Adjustments button Selecting Color CorrectionAdvanced Color Options Press Match Select Image Options, and select Color Configuration Adjusting the Automatic Color CorrectionSelect Black and White Printing in Black and WhiteClick Add Inserts… Printing Insert PagesCover Print Option Pages Printed on Cover Printing Cover PagesTo print a cover Printing Exception Pages Specifying Exception Page Characteristics WindowsClick Add Exceptions… Specifying Exception Page Characteristics MacintoshScaling Select Page SetupSelecting, Creating, and Editing Watermarks Printing WatermarksMacintosh Select Yes for Mirrored Output under Image Options Macintosh Printing Mirror ImagesCreating and Saving Custom Sizes Job Completion Notification Printing and Deleting Secure Print Jobs Printing Special Job TypesPrinting a Sample Set Saving a Print Job to the Printer Delayed PrintingSending a Print Job to a Fax Machine Printing or Deleting the Job at the PrinterPrinting WorkCentre 6400 Multifunction Printer User Guide Copying5 Basic Copying Basic Settings Adjusting Copy OptionsSelecting Color or Black and White Copies Select Single Color on the Output Color windowSelecting the Tray to Use for Copies Reducing or Enlarging the ImageCollating Copies Specifying 2-Sided Originals or CopiesAdjusting the Darkness, Sharpness, and Saturation Image Quality AdjustmentsStapling Copies Specifying the Original TypeSelecting Color Presets Adjusting the ContrastAutomatically Suppressing Background Variations Press the Image Enhancement buttonAdjusting the Color Balance Layout AdjustmentsSpecifying the Orientation of the Original Specifying the Original SizeBook Copying Erasing the Edges of Copies Shifting the ImageInverting Images Output Format AdjustmentsCreating Booklets Including Covers Adding Inserts Controlling PaginationSpecifying Exception Pages Adding Annotations Printing Multiple Images on a Sheet of Paper Inserting Transparency SeparatorsPress the Transparency Separators button Repeating Images on a Sheet of Paper Advanced CopyingSelect Specify Rows & Columns Printing a Sample Copy Building a JobRetrieving Saved Copy Settings Saving the Current Copy SettingsPress the Save Current Settings button Press the Retrieve Saved Settings buttonSelect Feature Defaults Specifying Default Copy SettingsManaging Copy Functions Changing the Reading OrderSelect Edge Erase Presets Creating Copy Feature PresetsSelect Reduce/Enlarge Presets Select either Left to Right or Right to LeftWorkCentre 6400 Multifunction Printer User Guide Faxing6 Fax Overview Enabling and Configuring Fax ServicesSelect Embedded Fax Settings from the Features list Changing the Default Fax SettingsSending a Fax Selecting Fax Options on page 113 Managing Fax Functions on Configuring a Fax Repository Configuring the Printer to Send a Server FaxSelect Fax Repository Setup Server FaxSending a Server Fax Select New Recipient Sending an Internet FaxConfiguring the Printer to Receive an Internet Fax Configuring the Printer to Receive a FaxReceiving Faxes Setting the Fax Resolution Setting 2-Sided FaxingAdjusting Image Quality Selecting Fax OptionsAdjusting the Original Size Adjusting LayoutReducing or Splitting Book FaxingDelay Sending a Fax Setting Fax OptionsSelecting a Confirmation Report Selecting the Starting RateFaxing to a Mailbox Selecting Send Header TextSelect Send Header Text Local Polling Build JobRemote Polling Printing a Confirmation Report Managing Fax FunctionsEnabling or Disabling Secure Faxes Select Confirmation ReportsEnabling or Disabling Junk Fax Prevention Printing or Clearing Secure FaxesSelect Hold Secure Print Job Select Scan Jobs and Fax Sent JobsInserting Pauses in Fax Numbers Printing a Fax ReportSelect Fax Protocol Report Printing the Fax Protocol ReportAdding an Individual Adding Speed Dial EntriesAdding a Group Editing or Clearing Speed Dial EntriesScanning7 Scanning Overview Printing a Configuration Report Using CentreWare Internet ServicesAccessing CentreWare is Using the Document Feeder Using the Document GlassLoading Original Documents Scanning to the Public Folder Scan to MailboxCreating a Mailbox Scan to Mailbox section, click Create Folder Scanning to a MailboxDownloading Images From the Public Folder Downloading Images to Your Computer Using CentreWare isDownloading Images From Your Private Folder Select the Default Public FolderDeleting Image Files From the Public Folder Deleting Images from your Private Folder Scanning Using the Xerox Scan Utility Using the Xerox Scan UtilityCreating Scan Templates Select Workflow ScanningCreating a Template to Scan Images Directly to a Folder Creating a Template with an Image View SettingScanning Template File Formats and Names Deleting Scan TemplatesCreating Unique Image File Names Unsupported file typesCreating or Editing Email Profiles Managing Xerox Scan Utility Folder and Email ProfilesCreating or Editing Folder Profiles Deleting Email ProfilesUsing an Email Profile for Scanned Image Attachments Using the Scan to Email and Copy to Folder ToolsDeleting Folder Profiles Scan to Email Tab139 Copy to Folder Tab Click the Delete Scanned Image button Deleting Image Files Using the Xerox Scan UtilityImporting Scanned Images into a Windows Application Twain Importing Scanned Files into an ApplicationSelect From Scanner or Camera Using the WIA Image Manager in a Windows Application Scanning Scan to File Scan to E-mail Setting E-mail Options Scan to Home Advanced Settings Setting Scan OptionsOutput Color Sided Scanning Original Type Scan Presets Advanced Scanning OptionsLayout Adjustments Filing Options Job AssemblyScanning WorkCentre 6400 Multifunction Printer User Guide Maintenance8 General Precautions Maintenance and CleaningLocating the Serial Number Resetting Routine Maintenance Item Life CountersUsage Counters Cleaning the Document Glass and Document Cover Cleaning the PrinterCleaning the Exterior Cleaning the Media Feed Roller Tray Cleaning the Media Feed Roller Trays 2, 3 Cleaning the Document Feeder Rollers and Pad Cleaning the Duplex Feed Rollers Cleaning the Media Transfer Rollers for Tray 3 and Tray Close the right side cover of Tray 3 or Tray Cleaning the Laser Lenses Close the front door Ordering Supplies Routine Maintenance ItemsConsumables Customer Replaceable PartsRecycling Supplies When to Order SuppliesInstalling Staples Pull out and remove the stapling unit Replace the stapling unit Calibrating the Scanner 6400-174 Moving the Printer Maintenance WorkCentre 6400 Multifunction Printer User Guide Troubleshooting9 Control Panel Messages Select Current Faults, or Fault HistoryPrinter Does not Turn On General TroubleshootingPrinting Takes Too Long Product Resets or Turns Off FrequentlyScanner Error Duplex ProblemsProduct Is Making Unusual Noises Date and Time Are IncorrectRight Side Door Will Not Close Clearing Paper Jams or Misfeeds Paper Feed ProblemsClearing Paper Jams or Misfeeds from Tray Carefully pull out the jammed media Open Tray 1 and reload the media Pull the lever, and then open the right side door Clearing Paper Jams or Misfeeds in Tray 3 or Clearing Paper Jams in the Duplex Unit Clearing Paper Jams in the Fuser Push the green levers up, and open the fuser cover 189 Clearing Paper Jams in the Document Feeder Clearing Paper Jams Behind the Right Side Door Clearing a Paper Jam Behind the Control Panel Jam in Finisher Transport Area or Sub Tray Clearing Paper Jams in the FinisherJams at Finisher Main Tray Clearing Jammed Staples Slide the stapling assembly back into the printer Make sure to Minimizing Paper JamsAvoid the following Understanding the Media Path Troubleshooting Paper Feed ProblemsPaper Jam Message Stays On Printer Pulls Multiple Sheets TogetherDuplex Unit Jams Document Feeder JamsMedia Misfeeds Using Built-in Troubleshooting Tools Print-Quality ProblemsPrinting the Troubleshooting Print Quality Adjusting the Print Margins Setting Color CalibrationAdjusting for High Altitude Locations Calibrating the Paper TypeNothing Prints or Black Spots Print on Troubleshooting Print-Quality ProblemsImage Prints Too Light Entire Page Prints Black or ColorImage Prints Too Dark Print Density is Uneven Image is Blurred or StainedPrint is Irregular or Mottled Ink Rubs Off After Printing Laser lens is dirty Toner Smudges and Residual Images PrintToner Smudges Appear on the Back Image Prints with Defects White or Black Areas Print in Regular PatternColors Look Wrong Lateral Lines or Bands Print on ImageColors Reproduce Poorly Colors Do Not Register ProperlySymptom Solutions Copy and Scan ProblemsFax Problems Symptom Cause Solution Problems Sending FaxesProblems Receiving Faxes Printing the Protocol Report Select Send Diagnostic Information Maintenance AssistantGetting Help Control Panel MessagesHelpful Weblinks Online Support AssistantProduct Specifications Base Unit Physical SpecificationsOptional Trays 3 Optional FinisherTemperature Environmental SpecificationsRelative Humidity Electrical Specifications Resolution Performance SpecificationsPrint Speed Copy SpeedProcessor Controller SpecificationsMemory InterfacesRegulatory Information United States FCC Regulations Basic RegulationsCanada Regulations Ozone Release European UnionUnited States Copy RegulationsCanada Other Countries Fax Send Header Requirements Fax RegulationsData Coupler Information Service Order Code SOC = 9.0Y South Africa EuropeNew Zealand Telecom Warning Notice Material Safety Data Sheets Page Recycling and Disposal All Countries European Union Guidelines and InformationDomestic/Household Environment For Business Users in the European Union Professional/Business EnvironmentRemoval North America Other CountriesIndex Installing printer drivers Windows 2000 or newer Network Choosing a network connection, 30 IP addresses Special media, 53 printing Xerox Support Centre Index WorkCentre 6400 Multifunction Printer User Guide