Troubleshooting

Problem

Cause

Remedy

See page

The sound suddenly goes

The protection circuitry has been activated

Check that the speaker impedance setting is correct.

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off.

because of a short circuit, etc.

 

 

Check that the speaker wires are not touching each other and

 

 

 

 

then turn this unit back on.

 

 

 

 

 

 

The sleep timer has turned off this unit.

Turn on this unit, and play the source again.

 

 

 

 

 

The sound is muted.

Press LMUTE or JVOLUME +/– on the remote control to

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resume audio output.

 

 

 

 

 

Sound is heard from the

Incorrect cable connections.

Connect the cables properly. If the problem persists, the cables

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speaker on one side only.

 

may be defective.

 

 

 

 

 

 

Incorrect settings in “Speaker Level”.

Adjust the “Speaker Level” settings.

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Only the center speaker

When playing a monaural source with a

 

 

outputs substantial

CINEMA DSP program, the source signal is

 

 

sound.

directed to the center channel, and the front and

 

 

 

surround speakers output effect sounds.

 

 

 

 

 

 

No sound is heard from

“Center” in “Speaker Set” is set to “None”.

Set “Center” to “Small” or “Large”.

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the center speaker.

 

 

 

One of the HiFi DSP programs (except for “11ch

Try another sound field program if you want to output sound

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Stereo”) has been selected and analog 2-channel

from the center speaker.

 

 

source is being input.

 

 

 

 

 

 

No sound is heard from

The sound field programs are turned off.

Press HSTRAIGHT to turn them on.

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the presence speakers.

 

 

 

You are using a source or program combination

Try another sound field program.

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that does not output sound from all channels.

 

 

 

 

 

 

No sound is heard from

“Surround” in “Speaker Set” is set to “None”.

Set “Surround” to “Small” or “Large”.

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the surround speakers.

 

 

 

This unit is in the “STRAIGHT” mode and a

Press HSTRAIGHT on the front panel so that “STRAIGHT”

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source which does not contain the surround

disappears from the front panel display.

 

 

channel signals is being played back.

 

 

 

 

 

 

No sound is heard from

“Bass Out” in “Speaker Set” is set to “Front”

Set “Bass Out” to “SWFR” or “Front & SWFR”.

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the subwoofer.

when a Dolby Digital or DTS signal is being

 

 

 

played.

 

 

 

 

 

 

 

“Bass Out” in “Speaker Set” is set to “SWFR” or

Set “Bass Out” to “Front & SWFR”.

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“Front” when a 2-channel source is being played.

 

 

 

 

 

 

 

The source does not contain low-frequency

 

 

 

signals.

 

 

 

 

 

 

No sound is heard from

“Surround” in “Speaker Set” is set to “None” and

Set “Surround” and “Surround Back” to a setting other than

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the surround back

“Surround Back” is automatically set to “None”.

“None”.

 

speakers.

 

 

 

“Surround Back” in “Speaker Set” is set to

Set “Surround Back” to a setting other than “None”.

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“None”.

 

 

 

 

 

 

The audio input sources

The connected component is not set to output

Make an appropriate setting following the operating

cannot be played in the

Dolby Digital or DTS digital signals.

instructions for your component.

 

desired digital audio

 

 

 

Audio input jack select is set to “Analog”.

Set the audio input jack select to “Auto”.

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signal format. (Desired

input source indicator or

 

 

 

decoder indicator in the

 

 

 

front panel display does

 

 

 

not light up.)

 

 

 

 

 

 

 

A humming sound is

Incorrect cable connections.

Connect the audio cables firmly. If the problem persists, the

heard.

 

cables may be defective.

 

 

 

 

 

 

No connection from the turntable to the GND

Connect the grounding cable of the turntable to the GND

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terminal.

terminal of this unit.

 

 

 

 

 

The volume level is low

The record is being played on a turntable with an

Connect the turntable to this unit through an MC-head

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while a record is being

MC cartridge.

amplifier.

 

played.

 

 

 

 

 

 

 

The volume level cannot

The component connected to the AUDIO OUT

Turn on the power of the component.

be increased, or the

jacks of this unit is turned off.

 

 

sound is distorted.

 

 

 

 

 

 

 

The sound effect cannot

It is not possible to record the sound effect with a

 

 

be recorded.

recording component.

 

 

 

 

 

 

A source cannot be

The source component is not connected to the

Connect the source component to the DIGITAL INPUT jacks.

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recorded by a digital

DIGITAL INPUT jacks of this unit.

 

 

recording component

 

 

 

Some components cannot record Dolby Digital or

 

 

connected to the DIGITAL

 

 

OUTPUT jack.

DTS sources.

 

 

 

 

 

 

Information

Additional

 

 

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