Troubleshooting
Problem | Cause | Remedy | See page | |
The sound suddenly goes | The protection circuitry has been activated | Check that the speaker impedance setting is correct. | ||
off. | because of a short circuit, etc. |
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Check that the speaker wires are not touching each other and | — | |||
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| then turn this unit back on. |
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| The sleep timer has turned off this unit. | Turn on this unit, and play the source again. | — | |
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| The sound is muted. | Press LMUTE or JVOLUME +/– on the remote control to | ||
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Sound is heard from the | Incorrect cable connections. | Connect the cables properly. If the problem persists, the cables | ||
speaker on one side only. |
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| Incorrect settings in “Speaker Level”. | Adjust the “Speaker Level” settings. | ||
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Only the center speaker | When playing a monaural source with a |
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outputs substantial | CINEMA DSP program, the source signal is |
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sound. | directed to the center channel, and the front and |
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| surround speakers output effect sounds. |
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No sound is heard from | “Center” in “Speaker Set” is set to “None”. | |||
the center speaker. |
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One of the HiFi DSP programs (except for “11ch | Try another sound field program if you want to output sound | |||
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| Stereo”) has been selected and analog | from the center speaker. |
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| source is being input. |
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No sound is heard from | The sound field programs are turned off. | Press HSTRAIGHT to turn them on. | ||
the presence speakers. |
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You are using a source or program combination | Try another sound field program. | |||
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| that does not output sound from all channels. |
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No sound is heard from | “Surround” in “Speaker Set” is set to “None”. | Set “Surround” to “Small” or “Large”. | ||
the surround speakers. |
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This unit is in the “STRAIGHT” mode and a | Press HSTRAIGHT on the front panel so that “STRAIGHT” | |||
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| source which does not contain the surround | disappears from the front panel display. |
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| channel signals is being played back. |
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No sound is heard from | “Bass Out” in “Speaker Set” is set to “Front” | Set “Bass Out” to “SWFR” or “Front & SWFR”. | ||
the subwoofer. | when a Dolby Digital or DTS signal is being |
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| played. |
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| “Bass Out” in “Speaker Set” is set to “SWFR” or | Set “Bass Out” to “Front & SWFR”. | ||
| “Front” when a |
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| The source does not contain |
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| signals. |
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No sound is heard from | “Surround” in “Speaker Set” is set to “None” and | Set “Surround” and “Surround Back” to a setting other than | ||
the surround back | “Surround Back” is automatically set to “None”. |
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speakers. |
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“Surround Back” in “Speaker Set” is set to | Set “Surround Back” to a setting other than “None”. | |||
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The audio input sources | The connected component is not set to output | Make an appropriate setting following the operating | — | |
cannot be played in the | Dolby Digital or DTS digital signals. | instructions for your component. |
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desired digital audio |
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Audio input jack select is set to “Analog”. | Set the audio input jack select to “Auto”. | |||
signal format. (Desired | ||||
input source indicator or |
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decoder indicator in the |
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front panel display does |
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not light up.) |
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A humming sound is | Incorrect cable connections. | Connect the audio cables firmly. If the problem persists, the | — | |
heard. |
| cables may be defective. |
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| No connection from the turntable to the GND | Connect the grounding cable of the turntable to the GND | ||
| terminal. | terminal of this unit. |
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The volume level is low | The record is being played on a turntable with an | Connect the turntable to this unit through an | ||
while a record is being | MC cartridge. | amplifier. |
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played. |
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The volume level cannot | The component connected to the AUDIO OUT | Turn on the power of the component. | — | |
be increased, or the | jacks of this unit is turned off. |
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sound is distorted. |
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The sound effect cannot | It is not possible to record the sound effect with a |
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be recorded. | recording component. |
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A source cannot be | The source component is not connected to the | Connect the source component to the DIGITAL INPUT jacks. | ||
recorded by a digital | DIGITAL INPUT jacks of this unit. |
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recording component |
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Some components cannot record Dolby Digital or |
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connected to the DIGITAL |
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OUTPUT jack. | DTS sources. |
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Information | Additional |
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