Troubleshooting
■XM Satellite Radio (U.S.A. and Canada models only)If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.
Status message | Cause | Remedy | See page |
XM | Check XM | ||
| connected to the XM jack of this unit or do not |
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| work properly. |
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CHECK ANTENNA | The antenna is not connected to XM Home Dock | Check the connection of the antenna and orient it for the best | |
| correctly. | reception level. |
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UPDATING | The XM user encryption code is being updated. | Wait until the encryption code is updated. | — |
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NO SIGNAL | The signal is too weak. | Adjust the orientation of the antenna of Home Dock for the | |
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| best reception level. |
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LOADING | It takes longer than 4 seconds for audio or text | Wait until the decoding process has finished. | — |
| data to be decoded. |
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OFF AIR | The XM Satellite Radio channel you selected is | Check the channel number again or select another XM Satellite | — |
| not currently broadcasting any signals. | Radio channel. |
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<XM> - - - | The Channel Station ID (SID) is no longer |
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| available. |
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- - | No artist name or song title is available. |
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<CAT> - - - | No channels are available for the selected | Select another channel category by pressing MPROGRAM on | |
| category. | the front panel (or 9CAT. l / h on the remote control) |
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| repeatedly. |
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| ■ Remote control |
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Problem | Cause | Remedy | See page |
The remote control does | Wrong distance or angle. | The remote control will function within a maximum range of 6 | |
not work or function |
| m (20 ft) and no more than 30 degrees |
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properly. |
| panel. |
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| Direct sunlight or lighting (from an inverter type | Reposition this unit. | — |
| of fluorescent lamp, etc.) is striking the remote |
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| control sensor of this unit. |
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| The batteries are weak. | Replace all batteries. | |
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| The batteries do not last long and get quickly | Using alkaline batteries is strongly recommended. | — |
| exhausted. |
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| Set the backlight mode to “OFF”. | ||
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| The operation mode selector is set incorrectly. | Set the operation mode selector correctly. | — |
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| When operating this unit, set it to the FAMP position.When |
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| operating the component selected by the input selector button, |
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| set it to the FSOURCE position.When operating the TV, set |
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| it to the FTV position. |
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| The remote control code was not correctly set. | Set the remote control code correctly using | |
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| “List of remote control codes” at the end of this manual. |
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| Try setting another code of the same manufacturer using “List | |
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| of remote control codes” at the end of this manual. |
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| The remote control ID of the remote control and | Match the remote control ID of this unit and the remote | |
| this unit do not match. | control. |
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The remote control does | Even if the remote control code is correctly set, | Program the necessary functions independently into the | |
not work or function | there are some models that do not respond to the | programmable buttons using the Learn feature. |
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properly. | remote control. |
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The remote control does | The batteries of this remote control and/or the | Replace the batteries. | |
not learn new functions. | other remote control are too weak. |
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| The distance between the two remote controls is | Place the remote controls at the proper distance. | |
| too much or too little. |
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| The signal coding or modulation of the other | Learning is not possible. | — |
| remote control is not compatible with this remote |
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| control. |
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| Memory capacity is full. | Delete other unnecessary functions to make room for the new | |
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| functions. |
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Information | Additional |
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