Xerox 3100MFP/X manual PC printing issues, PC printing via USB connection

Page 86

Phaser 3100MFP/X

Code 06 - Printer default

An incident occurred in the printer: no paper, paper jam, opened cover... In the reception mode, this incident appears only if the reception parameter is switched to

WITHOUT PAPER.

Code 07 - Disconnected

The link has been cut (bad line). Check the number and try again.

Code 08 - Quality

The document you sent was not well received. Contact your subscriber to see if you need to send again.

Code 0A - No document to be polled

You tried to poll a document from a subscriber who had not prepared his/her document (no deposit) or the password entered was incorrect.

Code 0B - Wrong number of pages

There is a difference between the number of pages indicated during preparation for the transmission and the number of pages sent. Check the number of pages in the document.

Code 0C - Received document error

Ask the subscriber who called you to check the length of his/her document (it may be too long to be completely received).

Code 0D - Transmission failed

Ask the sender to resend the document.

Code 13 - Memory full

Your fax can no longer receive since its memory is full. There are too many received unprinted documents or too many documents in the transmission line.

Print the received documents and delete or transmit immediately the documents in the transmission line.

Code 14 - Memory full

Received document memory full. Print all received documents.

Code 15 - Unknown mailbox number

You wish to deposit a document in a subscriber’s mailbox. The mailbox number does not exist.

Code 16 - No Relay Bcst list Nr x

You requested a document relay from a remote fax but the fax has not programmed the list of subscribers requested.

Code 17 - Unknown mailbox number

You wish to recover a document from a subscriber’s mailbox. The mailbox number does not exist.

Code 18 - Relay Bcst impossible

You requested a document relay from a remote fax which does not have the relay broadcast function.

Code 19 - Subscriber has stopped

The communication has been stopped by your subscriber. (Example: a fax wanted to poll your fax but there is no document deposited).

Code 1A - Disconnected

The transmission has not started. The telephone line is busy.

Code 1B - Transmission failed During transmission: start again.

During reception: ask your subscriber to resend the document.

Code 50 - Server error

Check the number configured for the SMS server or a communication error occurred during data transmission.

PC printing issues

Maintenance-

• the problem encountered during printing.

This section details how the machine handles a print

 

request after having encountered an issue (paper jam,

 

connection loss, etc.).

 

 

 

Refer to the sections below to know if the printing of your

 

document will resume or will be cancelled, depending on:

 

• the connection to the PC,

 

PC printing via USB connection

13

Issue encountered

 

Print request handling

 

 

 

 

 

 

 

 

 

Once the problem is resolved,

 

Paper empty

 

printing resumes from the first

 

 

 

non-printed page.

 

 

 

 

 

No paper feed

 

Once the problem is resolved,

 

 

 

printing resumes from the first

 

Paper jam

 

 

 

non-printed page.

 

 

 

Exception: If the document

 

 

 

 

Paper format problem

 

was to be printed in manual

 

 

duplex mode, the printing of

 

 

 

the document is cancelled.

 

 

 

 

 

 

 

The printing of the active

 

 

 

document is cancelled.

 

Toner empty

 

Documents waiting to be

 

 

printed, however, will print

 

 

 

 

 

 

after the print cartridge is

 

 

 

replaced.

 

 

 

 

 

 

 

The machine switches to idle

 

 

 

mode after a timeout (30

 

 

 

seconds by default).

 

Pause requested

 

The printing of the active

 

from the spooler

 

document is cancelled.

 

 

 

Documents waiting to be

 

 

 

printed, however, will be

 

 

 

printed.

 

 

 

 

 

 

 

Once the problem is resolved,

 

 

 

the printing of the document

 

Loss of USB

 

restarts from the beginning,

 

connection

 

regardless of the number of

 

 

 

pages already printed before

 

 

 

the connection loss.

 

 

 

 

 

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Contents Xerox Phaser 3100MFP/X Consumables Dear customerDear customer Contents PC Features Parameters/SetupNetwork features Customer Information Security Safety introductionSymbols Security Software use license Environment LicenseLaser Safety Information Operational Safety InformationUsed on electromechanical equipment Electrical Safety InformationElectrical Supply Do Not Do TheseDisconnect device Emergency Power OffMaintenance Information Ozone InformationRegulatory information for the Fax function Product Safety CertificationRegulatory Information Certifications in EuropeCanada Security Software use LicenseLicense Environment Product Recycling and DisposalEnergy star Energy Program ComplianceNorth America USA, Canada EH&S Contact InformationSecurity directives Positions of Safety labels on the machine Symbols for the main power switchSoftware use license Applicable law Registered trademarksProhibited reproductions Location conditions InstallationInstallation Running environmentSafety information Safety During OperationPaper recommendations Handling the machineRules for use symbols Machine Overview Accessing menus Control panelInstalling the document feeder Packaging contentsDevice installation Paper tray installationPrint cartridge installation Push the lower panel down until it clicksStarting your device Device initial setupOutput Support Tab Device connectionRecommendations, Loading paper in the manual feed trayPaper in the main paper tray, page 15. Once paper has Use of envelopes Copy ECO mode copyCopy Simple copyResolution setup ID Card Copy modeSpecial setups for copying Advanced FCT/COPY/RESOLUTIONScanned original setup Zoom setupCollated copy setup Contrast setupPaper size setup Paper type setupMargin Shift using the Document Glass Paper tray selectionFax transmission Delayed transmissionFax Print a cover sheetFax reception Default tray set to ManualFax Relay broadcastFax rerouting Saving an access codeFax answering machine Printing fax messages stored in the memoryTransmission waiting queue Setting the re-direction contactRerouting fax messages to a USB memory key Printing rerouted documentsCancelling a transmission in progress MailBoxes MBX FaxDeleting a MBX Modifying the features of a MBXPrinting the contents of a MBX Printing the MBX listPolling a deposited document Deposit and PollingPlacing a document in deposit FAX / Polling RXSending an SMS SMSSMS Parameters Presentation of the senderDate/Time Parameters SetupSummer time / Winter time setting Your fax number/Your nameLocal prefix Geographical settingsType of network Document feed type Reception ModeTransmission report Economy periodNumber of copies Adjust toReception without paper Fax or PC receptionSetup / Technicals Received faxes reduction modeSetup / Reception / Reduction Technical ParametersPrint / Functions List Printing the functions guidePrinting the logs To print the logsRead the counters Print the list of setupsLock the machine Calibrate your scanner Parameters/SetupDisplay the consumables status Directory DirectoryDirectory / Print Printing the directorySaving/Restoring the directory Smart card option Directory / SAVE/LOAD / SaveSudoku Print the solution to a gridGames Calendar CalendarType of radio network Network featuresNetwork features Radio networks WlanCreating or rejoining a network Configure your networkConnect your Wlan adaptor Referring to or changing your network parameters Setup / Wlan / Parameters / Security Setting up a machineMay be set up Setup / Wlan / Parameters HostnameSetting up the PC Use of the USB memory key USB memory keyUSB memory key Print your documentsSave a document on a USB memory Key Read the USB memory key contentsKey Delete your files stored on the keyCreation Registering Dect handsets Connecting the USB-DECT baseTelephony option Advanced FCT / Dect / RegisterUnregistering Dect handset Customising telephony settingsTelephony option Advanced FCT / Dect / Ringing TimeConfiguration requirements PC FeaturesPC Features Software installationInstalling drivers only PC Features Installing the full software package, Installing the drivers manuallyThis installation mode is only possible ConnectionsUninstall the drivers from your PC Software UninstallationUninstall the software from your PC Checking the connection between the PC and the machine Machine ManagementCompanion Director Graphical presentationSelecting the current device Companion MonitorDevice management Status of the connectionDisplay the consumable status Xerox Companion Suite featuresDocument scanning Scanning with Scan ToPrinting to the machine Printing in duplex mode with the machinePrinting Character recognition software OCRPrinting Add a group to the machine’s address book Address bookAdd a contact to the machine’s address book Manage the address bookPresentation of the Fax window Fax communications depending on modelImport or export an address book Send a fax from an application Send a faxSend a fax from the hard disk or the machine Receive a fax Follow-up of fax communicationsFax parameters Access to fax parametersDescription of the tab FAX Parameters FeaturesPC Description of the tab Logs and ReportsCover Creating a cover page templateCreating a cover For the second stepText is readable Description of the tab Cover page FeaturesPCAdjust the size of your field so that Send an SMS SMS Communications depending on modelPresentation of the SMS window Click on the icon SMS Window MFSMS Parameters Access to SMS parametersFollow-up of SMS Sent item memory items sentPrint cartridge replacement MaintenanceService General informationPrinter cleaning MaintenanceCleaning Paper jam Printer issuesError messages ADF Feeding problems Miscellaneous problemsPC printing issues PC printing via USB connectionUpdating the machine firmware requires that the Xerox Firmware updatePC printing via Wlan connection Electrical specifications SpecificationsPhysical specifications Environmental specificationsConsumable specifications Print cartridgeCustomer Information Customer Information