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Page 104

Chapter 2 Fault Descriptions

AAA Server Faults

Table 2-6

AAA Server Faults (continued)

 

 

 

 

 

 

 

Fault Description

Server Type

Explanation

Related Setting

Recommended Action

 

 

 

 

 

 

PEAP server is

 

PEAP

The fault threshold set for

Manage Fault

Verify that the fault threshold is set

Overloaded

 

 

the overloaded state has

Settings > AAA >

correctly.

 

 

 

been exceeded.

PEAP > Response

If the threshold is set correctly,

 

 

 

 

Time

 

 

 

When this fault has been

review your network to determine

 

 

 

 

 

 

 

cleared, the following

 

the action necessary to clear the

 

 

 

message displays: PEAP

 

fault condition.

 

 

 

server is OK

 

 

 

 

 

 

 

RADIUS server is

PEAP

Can be caused by any of the

Manage Fault

Check your server configuration

not available

 

 

following reasons:

Settings > AAA >

and make sure that:

 

 

 

WLSE IP Address is not

RADIUS >

The WLSE IP address is

 

 

 

configured as a NAS on

Response Time

configured as NAS on the

 

 

 

the server.

 

server.

 

 

 

Shared secret key does

 

The shared secret key matches

 

 

 

not match with the key

 

the key configured on the

 

 

 

configured on the

 

server

 

 

 

server.

 

 

 

 

 

Server is unreachable.

 

 

 

 

 

When this fault has been

 

 

 

 

 

cleared, the following

 

 

 

 

 

message displays: RADIUS

 

 

 

 

 

server is available

 

 

 

 

 

 

 

RADIUS server is

PEAP

The fault threshold set for

Manage Fault

Verify that the fault threshold is set

Degraded

 

 

the degraded state has been

Settings > AAA >

correctly.

 

 

 

exceeded.

RADIUS >

If the threshold is set correctly,

 

 

 

 

Response Time

 

 

 

When this fault has been

review your network to determine

 

 

 

 

 

 

 

cleared, the following

 

the action necessary to clear the

 

 

 

message displays: RADIUS

 

fault condition.

 

 

 

server is OK.

 

 

 

 

 

 

 

RADIUS server is

PEAP

The fault threshold set for

Manage Fault

Verify that the fault threshold is set

Overloaded

 

 

the overloaded state has

Settings > AAA >

correctly.

 

 

 

been exceeded.

RADIUS >

If the threshold is set correctly,

 

 

 

 

Response Time

 

 

 

When this fault has been

review your network to determine

 

 

 

 

 

 

 

cleared, the following

 

the action necessary to clear the

 

 

 

message displays: RADIUS

 

fault condition.

 

 

 

server is OK.

 

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

2-30

OL-8376-01

 

 

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Contents Corporate Headquarters Customer Order Number OL-8376-01Copyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Audience ConventionsConvention Italic fontProduct Documentation Available FormatsObtaining Documentation 105/wlse/213/index.htmOrdering Documentation Cisco.comProduct Documentation DVD Cisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteObtaining Additional Publications and Information Submitting a Service RequestDefinitions of Service Request Severity Xii General FAQs and Troubleshooting General FAQsFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs and Troubleshooting Faults FAQsFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting Discovery/Device Management TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs and Troubleshooting Configuration FAQsOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs and Troubleshooting Firmware FAQsFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Telnet Credential Fields Required Reports FAQs and TroubleshootingReports FAQs Reports Troubleshooting Recommended Action None Click jobvm.log Radio Manager FAQs and Troubleshooting Radio Manager FAQsConfiguration Radio MonitoringWDS AP? Auto Re-Site SurveyMiscellaneous When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedSites FAQs and Troubleshooting Sites FAQsLocation Manager Assisted Site survey WizardAP Radio Scan Radio Parameter GenerationAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Intrusion Detection System FAQs and Troubleshooting Intrusion Detection System FAQsAPs in Scanning-Only Mode Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs and Troubleshooting Admin FAQsFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Troubleshooting Tools for the Wlse Appliance Generating Diagnostics for Technical AssistanceInternal AAA Server Wlse Express FAQs Fault Descriptions Utilization % Access Point /Bridge FaultsTo rule CiscoWorks Wireless LAN Solution Engine, ReleaseSsid See IDS Intrusion Detection System Faults, Version numberProblem-details Table-name. OID-nameVlan number VlanChannel origChannel NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Reason, Ignored Rate %Fault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults Ccmp IDSOwsize FloodcountFramecount,Intervalwind Channel Frames Enabled That is observed generating Violation SntpNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Threshold% Voice FaultsWlse Faults LAN Solution Engine, 2.13. or in the online WlseAAA Server Faults EAP-FASTEAP-MD5, Leap EAP-MD5 /LEAP PEAP/RADIUSEAP-FAST5 EAP-MD5Leap EAPPeap Radius Switch Faults Degraded utilization %Utilization % Router Fault Wlsm FaultsOL-8376-01 D E IN-2 IN-3 Http IN-4Detection, frequency NATIN-6 SSH IN-7WDS IN-8Wlsm IN-10