Cisco Systems OL-8376-01 manual N T E N T S

Page 3

C O N T E N T S

 

 

Preface v

 

 

 

 

 

 

 

 

Audience v

 

 

 

 

 

 

 

 

Conventions v

 

 

 

 

 

 

 

 

Product Documentation vi

 

 

 

 

 

 

 

Obtaining Documentation

vii

 

 

 

 

 

 

 

Documentation Feedback

ix

 

 

 

 

 

 

 

Cisco Product Security Overview

ix

 

 

 

 

 

 

Obtaining Technical Assistance

x

 

 

 

 

 

 

Obtaining Additional Publications and Information xi

 

FAQs and Troubleshooting

 

 

 

 

 

 

C H A P T E R 1

1-1

 

 

 

 

 

 

 

General FAQs and Troubleshooting

1-1

 

 

 

 

 

Deployment Wizard Troubleshooting

1-10

 

 

 

 

 

Faults FAQs and Troubleshooting

1-11

 

 

 

 

 

Devices FAQs and Troubleshooting

1-15

 

 

 

 

 

Configuration FAQs and Troubleshooting

1-21

 

 

 

 

Firmware FAQs and Troubleshooting

1-27

 

 

 

 

 

Reports FAQs and Troubleshooting

1-31

 

 

 

 

 

Radio Manager FAQs and Troubleshooting

1-35

 

 

 

 

Sites FAQs and Troubleshooting

1-41

 

 

 

 

 

Intrusion Detection System FAQs and Troubleshooting 1-49

 

 

Admin FAQs and Troubleshooting 1-54

 

 

 

 

 

Internal AAA Server (WLSE Express Only) FAQs and Troubleshooting 1-62

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

 

 

 

 

 

OL-8376-01

 

 

 

 

 

 

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Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Italic font AudienceConventions ConventionAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Monitoring Radio Manager FAQs and TroubleshootingRadio Manager FAQs ConfigurationAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingAssisted Site survey Wizard Sites FAQs and TroubleshootingSites FAQs Location ManagerRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Detecting Rogue APs Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs APs in Scanning-Only ModeDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsNewChannel Vlan numberVlan Channel origChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpFloodcount Framecount,IntervalwindOwsize Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% Wlse LAN Solution Engine, 2.13. or in the onlinePEAP/RADIUS AAA Server FaultsEAP-FAST EAP-MD5, Leap EAP-MD5 /LEAPEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10
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