Cisco Systems OL-8376-01 manual Audience, Conventions, Italic font

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Preface

This guide provides troubleshooting hints, FAQs, and information on faults for the CiscoWorks Wireless LAN Solution Engine and Wireless LAN Engine Express. This guide consists of the following chapters:

FAQs and Troubleshooting

Fault Descriptions

This guide is frequently updated on Cisco.com.

Audience

This document is for system administrators and network administrators who are responsible for managing a wireless network and are familiar with the concepts and terminology of Ethernet and wireless local area networking.

Conventions

This document uses the following conventions:

Item

Convention

 

 

Commands and keywords

boldface font

 

 

Variables for which you supply values

italic font

 

 

Displayed session and system information

screen font

 

 

Information you enter

boldface screen font

 

 

Variables you enter

italic screen font

 

 

Menu items and button names

boldface font

 

 

Selecting a menu item in paragraphs

Option > Network Preferences

 

 

Selecting a menu item in tables

Option > Network Preferences

 

 

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

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Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Conventions AudienceConvention Italic fontAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationOrdering Documentation Cisco.comProduct Documentation DVD Cisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Cisco Technical Support & Documentation Website Obtaining Technical AssistanceObtaining Additional Publications and Information Submitting a Service RequestDefinitions of Service Request Severity Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Telnet Credential Fields Required Reports FAQs and TroubleshootingReports FAQs Reports Troubleshooting Recommended Action None Click jobvm.log Radio Manager FAQs Radio Manager FAQs and TroubleshootingConfiguration Radio MonitoringWDS AP? Auto Re-Site SurveyMiscellaneous When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingSites FAQs Sites FAQs and TroubleshootingLocation Manager Assisted Site survey WizardRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Intrusion Detection System FAQs Intrusion Detection System FAQs and TroubleshootingAPs in Scanning-Only Mode Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions Utilization % Access Point /Bridge FaultsTo rule Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsVlan Vlan numberChannel origChannel NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpOwsize FloodcountFramecount,Intervalwind Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Threshold% Voice FaultsWlse Faults Wlse LAN Solution Engine, 2.13. or in the onlineEAP-FAST AAA Server FaultsEAP-MD5, Leap EAP-MD5 /LEAP PEAP/RADIUSEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10