Cisco Systems OL-8376-01 manual Ssid

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Chapter 2 Fault Descriptions

Access Point /Bridge Faults

Table 2-1

Access Point Faults (continued)

 

 

 

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

 

 

Device was not

The SNMP Agent could be down.

Manage Fault

Make sure SNMP is enabled on the

 

reachable via SNMP

Using the SNMP threshold setting,

Settings > Access

device and that the agent is not down.

 

 

 

 

 

Point/Bridge

 

 

 

 

 

 

 

you configure the WLSE to poll the

Take a MIB walk of the device and

 

 

 

 

 

Thresholds >

 

 

 

 

 

sysUpTime MIB object periodically.

ensure that the sysUpTime returns a

 

 

 

 

 

If at any time the WLSE fails to poll

SNMP Reachable

non-zero value, which indicates that

 

 

 

 

 

this MIB object, the WLSE generates

 

the device is reachable.

 

 

 

 

 

this fault.

 

 

 

 

 

 

 

 

Also, if while polling any other MIB

 

 

 

 

 

 

 

 

objects for other fault policies or

 

 

 

 

 

 

 

 

thresholds associated with the

 

 

 

 

 

 

 

 

device, the WLSE observes the

 

 

 

 

 

 

 

 

device is SNMP unreachable, it

 

 

 

 

 

 

 

 

generates this fault.

 

 

 

 

 

 

 

 

And lastly, during rediscovery if a

 

 

 

 

 

 

 

 

previously-discovered device is

 

 

 

 

 

 

 

 

found to be SNMP unreachable, the

 

 

 

 

 

 

 

 

WLSE generate this fault.

 

 

 

 

 

 

 

 

When this fault is cleared, the

 

 

 

 

 

 

 

 

following message displays: Device

 

 

 

 

 

 

 

 

was reachable via SNMP.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The SNMP community string in the

Not applicable.

Change the SNMP community string

 

 

 

 

 

access point has been changed, and

 

on the WLSE to match the new

 

 

 

 

 

then a discovery job is run.

 

community string on the access point,

 

 

 

 

 

 

 

then run discovery again.

 

 

 

 

 

 

EAP per SSID for

The Network EAP or the Open

Manage Fault

Log in to the access point and enable

 

Cisco-Supplicant is

authentication is disabled on this

Settings > Access

both Network EAP and Open

 

disabled

 

SSID.

Point/Bridge

authentication on that SSID.

 

 

 

 

 

When this fault is cleared, the

Policies > EAP Per

 

 

 

 

 

 

 

SSID Enforced for

 

 

 

 

 

 

 

following message displays: EAP per

 

 

 

 

 

 

 

SSID for Cisco Supplicant is

Cisco-

 

 

 

 

 

 

 

Supplicant

 

 

 

 

 

 

 

enabled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EAP per SSID for

The Network EAP or the Open

Manage Fault

Log in to the access point and enable

 

Non-Cisco-Supplicant

authentication is disabled on this

Settings > Access

both Network EAP and Open

 

is disabled

 

SSID.

Point/Bridge

authentication on that SSID.

 

 

 

 

 

When this fault is cleared, the

Policies > EAP Per

 

 

 

 

 

 

 

SSID Enforced for

 

 

 

 

 

 

 

following message displays: EAP per

 

 

 

 

 

 

 

SSID for Non-Cisco Supplicant is

Non-Cisco-

 

 

 

 

 

 

 

Supplicant

 

 

 

 

 

 

 

enabled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EAP per SSID for

The Network EAP or the Open

Manage Fault

Log in to the access point and enable

 

Mixed-Cisco-Supplican

authentication is disabled on this

Settings > Access

both Network EAP and Open

 

t is disabled

 

SSID.

Point/Bridge

authentication on that SSID.

 

 

 

 

 

When this fault is cleared, the

Policies > EAP Per

 

 

 

 

 

 

 

SSID Enforced for

 

 

 

 

 

 

 

following message displays: EAP per

 

 

 

 

 

 

 

SSID for Cisco Supplicant is

Mixed-Cisco-

 

 

 

 

 

 

 

Supplicant

 

 

 

 

 

 

 

enabled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

 

 

 

 

 

 

 

 

2-4

 

 

 

 

 

OL-8376-01

 

 

 

 

 

 

 

 

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Contents Corporate Headquarters Customer Order Number OL-8376-01Copyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Convention AudienceConventions Italic fontProduct Documentation Available FormatsObtaining Documentation 105/wlse/213/index.htmCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs and Troubleshooting General FAQsFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs and Troubleshooting Faults FAQsFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting Discovery/Device Management TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs and Troubleshooting Configuration FAQsOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs and Troubleshooting Firmware FAQsFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Configuration Radio Manager FAQs and TroubleshootingRadio Manager FAQs Radio MonitoringAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedLocation Manager Sites FAQs and TroubleshootingSites FAQs Assisted Site survey WizardAP Radio Scan Radio Parameter GenerationAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting APs in Scanning-Only Mode Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs and Troubleshooting Admin FAQsFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Troubleshooting Tools for the Wlse Appliance Generating Diagnostics for Technical AssistanceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % CiscoWorks Wireless LAN Solution Engine, ReleaseSsid See IDS Intrusion Detection System Faults, Version numberProblem-details Table-name. OID-nameChannel origChannel Vlan numberVlan NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Reason, Ignored Rate %Fault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults Ccmp IDSFloodcount Framecount,IntervalwindOwsize Channel Frames Enabled That is observed generating Violation SntpNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% LAN Solution Engine, 2.13. or in the online WlseEAP-MD5, Leap EAP-MD5 /LEAP AAA Server FaultsEAP-FAST PEAP/RADIUSEAP-FAST5 EAP-MD5Leap EAPPeap Radius Switch Faults Degraded utilization %Utilization % Router Fault Wlsm FaultsOL-8376-01 D E IN-2 IN-3 Http IN-4Detection, frequency NATIN-6 SSH IN-7WDS IN-8Wlsm IN-10