Cisco Systems OL-8376-01 manual Verify RM Capability

Page 87

Chapter 2 Fault Descriptions

Radio Interface Faults

Table 2-2

Radio Interface Faults (continued)

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

Retry Count rate is

The retry count rate alarm

Manage Fault

Verify the threshold settings. There

Degraded number per

indicates if the wireless medium is

Settings >

could be too many clients or access

minute

 

congested. The alarm will be raised

Radio-802.11x

points located near the radio

 

 

if the MSDU retransmission rate

Thresholds > Max

interface for which fault is raised.

Retry Count rate is

per minute is greater than the

Retry Count

Clear the alarm and increase the

Overloaded number per

minute

 

specified threshold. For example,

 

threshold, or reduce the polling time.

 

if the overloaded state is set to

 

 

 

 

 

 

 

 

greater than 90, a fault will be

 

 

 

 

raised for an interface that has

 

 

 

 

more than 90 MSDUs that required

 

 

 

 

retransmission in a minute.

 

 

 

 

When the fault is cleared, the

 

 

 

 

following message displays: Retry

 

 

 

 

Count rate is OK.

 

 

 

 

 

 

 

RF bandwidth

 

The fault threshold set for the

Manage Fault

Verify that the fault threshold is set

utilization is Degraded

degraded state has been exceeded.

Settings >

correctly.

(utilization %)

 

When the fault is cleared, the

Radio-802.11x

If the threshold is set correctly,

 

 

Thresholds > RF Port

 

 

following message displays: RF

review your network to determine the

 

 

bandwidth utilization is OK

Utilization

action necessary to clear the fault

 

 

 

 

 

 

 

condition.

RF bandwidth

 

The fault threshold set for the

 

 

 

 

utilization is

 

overloaded state has been

 

 

Overloaded

 

exceeded.

 

 

(utilization %)

 

When the fault is cleared, the

 

 

 

 

 

 

 

 

following message displays: RF

 

 

 

 

bandwidth utilization is OK

 

 

 

 

 

 

 

Serving and

 

For Self Healing to work, all radios

Not applicable.

Enable Radio Monitoring for both

non-serving channel

on the floor must be configured

 

serving and non-serving channels.

Radio Monitoring must

with Radio Monitoring. The fault

 

Or, use the Location Manager tool,

be enabled

 

will indicate which radios need to

 

 

 

Verify RM Capability.

 

 

be configured with both serving

 

 

 

 

 

 

 

and non serving radio monitoring.

 

 

 

 

When the fault is cleared, the

 

 

 

 

following message displays:

 

 

 

 

Qualifies for Self Healing

 

 

 

 

Monitoring.

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

OL-8376-01

2-13

 

 

 

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Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Italic font AudienceConventions ConventionAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Monitoring Radio Manager FAQs and TroubleshootingRadio Manager FAQs ConfigurationAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingAssisted Site survey Wizard Sites FAQs and TroubleshootingSites FAQs Location ManagerRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Detecting Rogue APs Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs APs in Scanning-Only ModeDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsNewChannel Vlan numberVlan Channel origChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpFloodcount Framecount,IntervalwindOwsize Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% Wlse LAN Solution Engine, 2.13. or in the onlinePEAP/RADIUS AAA Server FaultsEAP-FAST EAP-MD5, Leap EAP-MD5 /LEAPEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10