Cisco Systems OL-8376-01 manual Wlse, LAN Solution Engine, 2.13. or in the online

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Chapter 2 Fault Descriptions

WLSE Faults

Table 2-5

WLSE Faults

 

 

 

 

 

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

 

 

Duplicate IP Detection

During discovery, an AP with a

Manage Fault

For information on how to move devices

 

 

 

duplicate IP is found and placed in

Settings >

from the Duplicate IP folder, see the topic:

 

 

 

the Duplicate IP folder under

Thresholds >

Handling Duplicate IP Addresses on Access

 

 

 

Devices > Managed >

WLSE >

Points in the Managing Devices chapter of

 

 

 

Manage/Unmanage.

Duplicate IP

the User Guide for the CiscoWorks Wireless

 

 

 

This folder contains access points

detection

LAN Solution Engine, 2.13. or in the online

 

 

 

 

help.

 

 

 

that are in the pending state.

 

 

 

 

 

 

 

 

 

 

 

 

A device becomes pending and is

 

 

 

 

 

 

 

 

placed in this folder when:

 

 

 

 

 

 

 

 

The same IP address is

 

 

 

 

 

 

 

 

assigned to more than one

 

 

 

 

 

 

 

 

access point.

 

 

 

 

 

 

 

 

An access point’s IP address

 

 

 

 

 

 

 

 

changes.

 

 

 

 

 

 

 

 

You replace a managed access

 

 

 

 

 

 

 

 

point.

 

 

 

 

 

 

 

 

The IP address shown for a device

 

 

 

 

 

 

 

 

in this folder is the last known

 

 

 

 

 

 

 

 

address for the device, before the

 

 

 

 

 

 

 

 

address change occurred.

 

 

 

 

 

 

 

 

 

 

 

 

Fault Engine is

 

The WLSE fault engine is

Not applicable.

Make sure the WLSE has connectivity

 

overloaded with

 

overloaded due a large number of

 

to the network.

 

excessive polling.

fault policy and threshold polling

 

Reduce the amount of fault polling by

 

 

 

occurring at one time. This

 

 

 

 

 

disabling certain policies and

 

 

 

generally occurs when the WLSE

 

 

 

 

 

thresholds.

 

 

 

is configured to monitor large

 

 

 

 

 

 

 

 

 

 

 

 

number of fault policies and

 

 

 

 

 

 

 

 

thresholds on large number of

 

 

 

 

 

 

 

 

devices.

 

 

 

 

 

 

 

 

This fault will clear when the

 

 

 

 

 

 

 

 

polling rate drops below the

 

 

 

 

 

 

 

 

internally set threshold.

 

 

 

 

 

 

 

 

 

 

 

Lost connectivity with

The WLSE is unable to ping the

Not applicable.

Make sure that:

 

router.

 

default router.

 

Connectivity from the WLSE to the

 

 

 

 

 

 

 

 

 

 

gateway router is okay.

 

 

 

 

 

The gateway router is functioning

 

 

 

 

 

properly.

 

 

 

 

 

 

Lost connectivity with

The standby WLSE indicated by

Not applicable.

Make sure that:

 

standby on ip_address.

the IP address is down.

 

The standby WLSE is up and running.

 

 

 

 

 

 

 

 

 

 

The standby WLSE is network

 

 

 

 

 

accessible.

 

 

 

 

 

Redundancy has been correctly setup

 

 

 

 

 

on the Active WLSE.

 

 

 

 

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

 

 

 

 

 

 

OL-8376-01

 

 

 

 

 

2-25

 

 

 

 

 

 

 

 

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Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Italic font AudienceConventions ConventionAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Monitoring Radio Manager FAQs and TroubleshootingRadio Manager FAQs ConfigurationAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingAssisted Site survey Wizard Sites FAQs and TroubleshootingSites FAQs Location ManagerRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Detecting Rogue APs Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs APs in Scanning-Only ModeDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsNewChannel Vlan numberVlan Channel origChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpFloodcount Framecount,IntervalwindOwsize Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% Wlse LAN Solution Engine, 2.13. or in the onlinePEAP/RADIUS AAA Server FaultsEAP-FAST EAP-MD5, Leap EAP-MD5 /LEAPEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10