Cisco Systems OL-8376-01 AAA Server Faults, Eap-Fast, EAP-MD5, Leap EAP-MD5 /LEAP, Peap/Radius

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Chapter 2 Fault Descriptions

AAA Server Faults

Table 2-5

WLSE Faults

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

Other node is running

A mismatch of WLSE software

Not applicable.

Make sure the correct WLSE software has

a different version.

version has been detected between

 

been installed on both the active and

Redundancy will be

the active and the standby WLSEs.

 

standby WLSEs.

turned off.

 

 

 

 

 

 

 

 

Redundancy active

The WLSE sending this message is

Not applicable.

Confirm that both WLSEs are functioning

mode enabled

 

now active.

 

respectively as Active and Standby.

 

 

 

 

Redundancy standby

The WLSE sending this message is

Not applicable.

Confirm that both WLSEs are functioning

mode.

 

now in standby mode.

 

respectively as Active and Standby.

 

 

 

 

Redundancy turned

Redundancy has been disabled.

Not applicable.

Make sure the WLSEs are correctly

off.

 

 

 

configured and functioning properly.

 

 

 

 

Regained connectivity

The WLSE that sent this message

Not applicable.

Confirm that both WLSEs are functioning

with router.

 

is now able to ping the default

 

respectively as Active and Standby.

 

 

router.

 

 

 

 

 

 

Regained connectivity

The Standby WLSE is up.

Not applicable.

Confirm that both WLSEs are functioning

with standby on

 

 

 

respectively as Active and Standby.

ip_address

 

 

 

 

 

 

 

 

System check failed on

The system check failed.

Not applicable.

Make sure the WLSEs are correctly

ip_address for reason:

 

 

configured and functioning properly.

reason.

 

 

 

 

 

 

 

 

 

AAA Server Faults

Table 2-6

AAA Server Faults

 

 

 

 

 

 

 

 

Fault Description

Server Type

Explanation

Related Setting

Recommended Action

 

 

 

 

 

 

Authentication

 

All AAA

Server is reachable but

Manage Fault

Make sure that the credentials are

failed. Please check

Servers

credentials are incorrect.

Settings > AAA >

set correctly by selecting Devices >

EAP-FAST,

 

 

When this fault has been

EAP-FAST/

Discover > AAA Server.

EAP-MD5, LEAP,

 

EAP-MD5 /LEAP/

 

 

cleared, the following

 

PEAP, or RADIUS

 

PEAP/RADIUS>

 

 

message displays:

 

credentials

 

 

Response Time

 

 

 

Authentication succeeded

 

 

 

 

 

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

2-26

OL-8376-01

 

 

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Contents Corporate Headquarters Customer Order Number OL-8376-01Copyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Audience ConventionsConvention Italic fontProduct Documentation Available FormatsObtaining Documentation 105/wlse/213/index.htmProduct Documentation DVD Cisco.comOrdering Documentation Documentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Xii General FAQs and Troubleshooting General FAQsFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs and Troubleshooting Faults FAQsFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting Discovery/Device Management TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs and Troubleshooting Configuration FAQsOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs and Troubleshooting Firmware FAQsFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs Reports FAQs and TroubleshootingTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Manager FAQs and Troubleshooting Radio Manager FAQsConfiguration Radio MonitoringMiscellaneous Auto Re-Site SurveyWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedSites FAQs and Troubleshooting Sites FAQsLocation Manager Assisted Site survey WizardAP Radio Scan Radio Parameter GenerationAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Intrusion Detection System FAQs and Troubleshooting Intrusion Detection System FAQsAPs in Scanning-Only Mode Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs and Troubleshooting Admin FAQsFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Troubleshooting Tools for the Wlse Appliance Generating Diagnostics for Technical AssistanceInternal AAA Server Wlse Express FAQs Fault Descriptions To rule Access Point /Bridge FaultsUtilization % CiscoWorks Wireless LAN Solution Engine, ReleaseSsid See IDS Intrusion Detection System Faults, Version numberProblem-details Table-name. OID-nameVlan number VlanChannel origChannel NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Reason, Ignored Rate %Fault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults Ccmp IDSFramecount,Intervalwind FloodcountOwsize Channel Frames Enabled That is observed generating Violation SntpNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Wlse Faults Voice FaultsThreshold% LAN Solution Engine, 2.13. or in the online WlseAAA Server Faults EAP-FASTEAP-MD5, Leap EAP-MD5 /LEAP PEAP/RADIUSEAP-FAST5 EAP-MD5Leap EAPPeap Radius Switch Faults Degraded utilization %Utilization % Router Fault Wlsm FaultsOL-8376-01 D E IN-2 IN-3 Http IN-4Detection, frequency NATIN-6 SSH IN-7WDS IN-8Wlsm IN-10