Cisco Systems OL-8376-01 manual Obtaining Documentation, 105/wlse/213/index.htm

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Preface

Obtaining Documentation

Table 1

Product Documentation (continued)

 

 

 

Document Title

 

Available Formats

 

 

 

Regulatory Compliance and

Printed document included with the product.

Safety Information for the

PDF on the WLSE Recovery CD-ROM.

1130-19 CiscoWorks

On Cisco.com:

Wireless LAN Solution

Engine

 

 

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwpare

 

 

 

 

 

 

nt/cw_1105/wlse/2_13/index.htm

 

 

 

Regulatory Compliance and

Printed document included with the product.

Safety Information for the

PDF on the WLSE Recovery CD-ROM.

1030 CiscoWorks Wireless

On Cisco.com:

LAN Solution Engine

Express

 

 

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwpare

 

 

 

 

 

 

nt/cw_1105/wlse/2_13/index.htm

 

 

 

Regulatory Compliance and

Printed document included with the product.

Safety Information for the

PDF on the WLSE Recovery CD-ROM.

CiscoWorks 1133 Wireless

Online:

LAN Solution Engine

 

 

 

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwpare

 

 

 

nt/cw_1105/wlse/2_13/index.htm

 

 

 

User Guide for the

From the WLSE online help.

CiscoWorks Wireless LAN

PDF on the WLSE Recovery CD-ROM.

Solution Engine

 

 

On Cisco.com:

 

 

 

 

 

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwpare

 

 

 

nt/cw_1105/wlse/2_13/index.htm

 

 

 

Upgrading CiscoWorks

From the WLSE online help.

Wireless LAN Solution

On Cisco.com:

Engine Software

 

 

 

www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwparent/cw_

 

 

 

 

 

 

1105/wlse/2_13/index.htm.

 

 

Supported Devices Table for

On Cisco.com:

the CiscoWorks Wireless

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwparent/cw_1

LAN Solution Engine

105/wlse/2_13/index.htm

 

 

 

 

Context-sensitive online

Select an option from the WLSE navigation tree, then click Help.

help

 

 

 

 

 

Developer Guide for the

On Cisco.com in the Software Center:

CiscoWorks Wireless LAN

http://www.cisco.com/cgi-bin/tablebuild.pl/wlan-sol-eng

Solution Engine

 

 

 

 

 

 

 

 

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

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Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Italic font AudienceConventions ConventionAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationProduct Documentation DVD Cisco.comOrdering Documentation Documentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs Reports FAQs and TroubleshootingTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Monitoring Radio Manager FAQs and TroubleshootingRadio Manager FAQs ConfigurationMiscellaneous Auto Re-Site SurveyWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingAssisted Site survey Wizard Sites FAQs and TroubleshootingSites FAQs Location ManagerRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Detecting Rogue APs Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs APs in Scanning-Only ModeDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions To rule Access Point /Bridge FaultsUtilization % Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsNewChannel Vlan numberVlan Channel origChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpFramecount,Intervalwind FloodcountOwsize Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Wlse Faults Voice FaultsThreshold% Wlse LAN Solution Engine, 2.13. or in the onlinePEAP/RADIUS AAA Server FaultsEAP-FAST EAP-MD5, Leap EAP-MD5 /LEAPEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10