Cisco Systems OL-8376-01 manual Vlan number, Channel origChannel, NewChannel, IPaddress

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Chapter 2 Fault Descriptions

Access Point /Bridge Faults

Table 2-1

Access Point Faults (continued)

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

MIC is disabled for the

MIC is not enabled for the selected

Manage Fault

Log into the access point and enable

VLAN number

 

VLAN on the access point.

Settings > Access

the VLAN. Then, using the WLSE

 

 

When the fault is cleared, the

Point/Bridge

fault settings, enable the MIC for that

 

 

Policies > MIC per

VLAN.

 

 

following message displays: MIC is

 

 

Vlan

 

 

 

enabled.

 

 

 

 

 

 

 

 

 

Radar Detected on

On its current channel, the AP

Manage Fault

The WLSE will automatically handle

Channel origChannel

detected likely contention with a

Settings >

the assignment of another channel for

 

 

radar device, so it needs to leave that

Radio-802.11a

those APs affected by the Radar

 

 

channel and find another. The AP

Policies > Dynamic

Detection. However, if these faults

 

 

will automatically scan for another

Frequency

become common, you should re-run

 

 

channel, but might be unable to

Selection (DFS)

Assisted Configuration (RPG) soon

 

 

accept associations for one minute.

 

after a DFS event has occurred (or just

 

 

This one minute delay is the required

 

manually deselect the DFS channel

 

 

scan time on another Dynamic

 

from the Assisted Config Wizard).

 

 

Frequency Selection channel that

 

This will reorganize the site to avoid

 

 

must elapse before the AP can accept

 

the affected channel and make future

 

 

associations.

 

conflicts likely.

 

 

When this fault is cleared, the

 

 

 

 

following message displays: No

 

 

 

 

radar detected on new channel

 

 

 

 

newChannel

 

 

 

 

 

 

Vlan WEP key length

The WEP key length for the selected

Manage Fault

Make sure the WEP key length

policy violation

 

VLAN setting has been violated.

Settings > Access

selected in the policy setting matches

 

 

When this fault has been cleared, the

Point/Bridge

the access point settings.

 

 

following message displays: Vlan

Policies > WEP

 

 

 

Encryption per

 

 

 

WEP key length is ok.

 

 

 

Vlan

 

 

 

 

 

 

 

 

 

WDS appears down.

The WLSE failed to receive “keep

Manage Fault

Check the network connectivity, and

 

 

active” messages from the WDS.

Settings > WDS >

the WDS status.

 

 

This happens when the WDS is down

WLSE-WDS Link

 

 

 

or when the network is down.

Status

 

 

 

 

 

WDS Registered with

The WDS is registered with a

Manage Fault

Determine which WLSE is supposed

another WLSE

 

different WLSE.

Settings > WDS >

to manage that WDS from an RM

(IPaddress)

 

 

Authentication

perspective. Then modify the wnm

 

 

 

Failures

configuration on the WDS to point to

 

 

 

 

the correct WLSE.

 

 

 

 

For more information, see the

 

 

 

 

managing devices information in the

 

 

 

 

online help or the User Guide for the

 

 

 

 

CiscoWorks Wireless LAN Solution

 

 

 

 

Engine, Release 2.13.

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

OL-8376-01

2-7

 

 

 

Image 81
Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Conventions AudienceConvention Italic fontAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Manager FAQs Radio Manager FAQs and TroubleshootingConfiguration Radio MonitoringAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingSites FAQs Sites FAQs and TroubleshootingLocation Manager Assisted Site survey WizardRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Intrusion Detection System FAQs Intrusion Detection System FAQs and TroubleshootingAPs in Scanning-Only Mode Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsVlan Vlan numberChannel origChannel NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpFloodcount Framecount,IntervalwindOwsize Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% Wlse LAN Solution Engine, 2.13. or in the onlineEAP-FAST AAA Server FaultsEAP-MD5, Leap EAP-MD5 /LEAP PEAP/RADIUSEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10