Cisco Systems OL-8376-01 manual

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Chapter 1 FAQs and Troubleshooting

Configuration FAQs and Troubleshooting

Q.Can I give a configuration job a name that is used for a firmware or radio management job?

Q.Why do I get the following error message when I upload a configuration template with SCP using the Overwrite option: Invalid SSH version running on the device?

Q.What happens when I apply a configuration to a device with an existing configuration?

Q.If a template is valid for an access point with an 802.11g radio, can I also apply that template to an access point with an 802.11b radio?

Q.If a template is valid for a 1310 wireless bridge in bridge mode, can I also apply that template to a 1310 wireless bridge in access point mode?

Q.If I create a configuration template that includes WEP key settings how can I verify that they were set on the access point.

Q.How long is the configuration job history kept in the WLSE?

Q.What mechanism do configuration jobs use to initiate a configuration upload?

Q.What kinds of job logs are available?

Q.What is startup configuration template?

Q.If I make changes to the startup template, will those modifications be automatically uploaded to the access points that already had a startup template applied?

Q.What is auto configuration?

Q.Can I use Device Specific settings with Startup templates?

Q.Why is my configuration job for a crypto key taking so long to complete?

Q.Can I override the SSHv2 option for a regular config job?

A.By default, if you select SSH as the transport protocol for your config job, the WLSE will use either SSHv1 or SSHv2 depending on the device version. For the devices with version 12.3(7) JA or earlier, SSHv1 is used; for version12.3(8)JA or later, SSHv2 is used.

If you want to override the SSHv2 option for devices with version 12.3(8)JA or later, and use SSHv1 instead, you must do the following:

a.Enter the following in your browser window: http://<wlseip>:1741/debug/jobprops.jsp.

b.Select the SSHv1 for the SSH version.

c.Click Save.

Q.Can I use multiple WLSE sessions simultaneously to configure WLSE templates?

A.No. You should not open two sessions of the WLSE at the same time to configure the templates.

Q.Can I give a configuration job a name that is used for a firmware or radio management job?

A.No. Job names cannot be duplicated.

Q.Why do I get the following error message when I upload a configuration template with SCP using the Overwrite option: Invalid SSH version running on the device?

A.This message displays when the access point is running a software version that does not support SCP. SCP is supported starting with version 12.3(4)JA.

Q.What happens when I apply a configuration to a device with an existing configuration?

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

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OL-8376-01

 

 

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Contents Corporate Headquarters Customer Order Number OL-8376-01Copyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Convention AudienceConventions Italic fontProduct Documentation Available FormatsObtaining Documentation 105/wlse/213/index.htmProduct Documentation DVD Cisco.comOrdering Documentation Documentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Xii General FAQs and Troubleshooting General FAQsFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs and Troubleshooting Faults FAQsFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting Discovery/Device Management TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs and Troubleshooting Configuration FAQsOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs and Troubleshooting Firmware FAQsFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs Reports FAQs and TroubleshootingTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Configuration Radio Manager FAQs and TroubleshootingRadio Manager FAQs Radio MonitoringMiscellaneous Auto Re-Site SurveyWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedLocation Manager Sites FAQs and TroubleshootingSites FAQs Assisted Site survey WizardAP Radio Scan Radio Parameter GenerationAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting APs in Scanning-Only Mode Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs and Troubleshooting Admin FAQsFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Troubleshooting Tools for the Wlse Appliance Generating Diagnostics for Technical AssistanceInternal AAA Server Wlse Express FAQs Fault Descriptions To rule Access Point /Bridge FaultsUtilization % CiscoWorks Wireless LAN Solution Engine, ReleaseSsid See IDS Intrusion Detection System Faults, Version numberProblem-details Table-name. OID-nameChannel origChannel Vlan numberVlan NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Reason, Ignored Rate %Fault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults Ccmp IDSFramecount,Intervalwind FloodcountOwsize Channel Frames Enabled That is observed generating Violation SntpNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Wlse Faults Voice FaultsThreshold% LAN Solution Engine, 2.13. or in the online WlseEAP-MD5, Leap EAP-MD5 /LEAP AAA Server FaultsEAP-FAST PEAP/RADIUSEAP-FAST5 EAP-MD5Leap EAPPeap Radius Switch Faults Degraded utilization %Utilization % Router Fault Wlsm FaultsOL-8376-01 D E IN-2 IN-3 Http IN-4Detection, frequency NATIN-6 SSH IN-7WDS IN-8Wlsm IN-10