Cisco Systems OL-8376-01 Reports FAQs and Troubleshooting, Telnet Credential Fields Required

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Chapter 1 FAQs and Troubleshooting

Reports FAQs and Troubleshooting

Table 1-2 Telnet/SSH Credentials Required

Device Login Sequence

Telnet Credential Fields Required

 

 

Username:

User Name

Password:

User Password

prompt>enable

Password:

Enable Password

enable prompt #

 

 

 

Password:

User Password

prompt>enable

Enable Password

Password:

enable prompt#

 

 

 

Username:

User Name

Password:

User Password

enable prompt#

 

 

enable prompt#

(no credentials required)

 

 

Username:

User Name

prompt>enable

Enable Password

Password:

enable prompt#

 

 

 

Username:

User Name

prompt#

 

 

 

Username:

User Name

Password:

User Password

prompt>enable

Username:

Enable User Name

Password:

 

enable prompt#

Enable Password

 

 

Reports FAQs and Troubleshooting

Reports FAQs, page 1-31

Reports Troubleshooting, page 1-32

Reports FAQs

Q.When does data for the reports get aggregated?

A.The first weekly/monthly aggregation does not start at the beginning of the week/month. The first aggregation might happen earlier than the beginning of the week/month. After the first weekly/monthly aggregation, all subsequent weekly/monthly aggregation occurs every 7 days for weekly aggregation, or every 30 days for monthly aggregation from the first time the aggregation occurred.

Q.Are any of the Current or Trend reports real-time reports?

A.The reports are not real time. They are based on data that is collected periodically. The frequency with which the data is collected is user configurable (see Devices > Discover > Inventory > Polling). The data shown in reports is as current as the time the data was collected from the devices.

Q.In the Group Performance Report: RF Utilization, how is the value in the As Of column calculated?

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

OL-8376-01

1-31

 

 

 

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Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Italic font AudienceConventions ConventionAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationProduct Documentation DVD Cisco.comOrdering Documentation Documentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs Reports FAQs and TroubleshootingTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Monitoring Radio Manager FAQs and TroubleshootingRadio Manager FAQs ConfigurationMiscellaneous Auto Re-Site SurveyWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingAssisted Site survey Wizard Sites FAQs and TroubleshootingSites FAQs Location ManagerRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Detecting Rogue APs Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs APs in Scanning-Only ModeDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions To rule Access Point /Bridge FaultsUtilization % Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsNewChannel Vlan numberVlan Channel origChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpFramecount,Intervalwind FloodcountOwsize Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Wlse Faults Voice FaultsThreshold% Wlse LAN Solution Engine, 2.13. or in the onlinePEAP/RADIUS AAA Server FaultsEAP-FAST EAP-MD5, Leap EAP-MD5 /LEAPEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10