Cisco Systems OL-8376-01 manual AP Radio Scan, Radio Parameter Generation

Page 54

Chapter 1 FAQs and Troubleshooting

Sites FAQs and Troubleshooting

Q.When I select devices in the Assisted Site Survey Wizard, why are some shown in red?

Q.When I’m using the Assisted Site Survey Wizard, why is the Next button disabled after I complete step one?

Q.In the Assisted Site Survey Wizard, why is Use Old Radio Scan Data disabled?

Q.In the Assisted Site Survey Wizard, what does None mean in the Last Scan Time field?

Q.In the Assisted Site Survey Wizard, why is the Next button disabled on the radio scan step?

Q.Why did my radio scan job fail in the Assisted Site Survey Wizard?

Q.When I’m using the Assisted Site Survey Wizard, the radio scan progress advances very slowly. How long does it radio scan normally take?

Q.Can I skip client walkabout in the Assisted Site Survey Wizard even though the number of data shown is zero?

Q.In the client walkabout step in the Assisted Site Survey Wizard, what is the Recall button for?

Q.What is the difference between the Number of Location Data and Number of New Location Data fields?

Q.In the Constraints and Goals step in the Assisted Site Survey Wizard, how do I select multiple channels in the channel list?

Q.How long should the Constraints and Goals calculation step take in the Assisted Site Survey Wizard?

Q.Where can I see the result of the Constraints and Goals calculation in the Assisted Site Survey Wizard?

Q.If I don't like result of the Constraints and Goals calculation in the Assisted Site Survey Wizard, what can I do?

Q.When I apply the configuration in the Assisted Site Survey Wizard, where do I see the results?

Q.In the last step of the Assisted Site Survey Wizard, why is the Next button disabled?

AP Radio Scan

Q.How does AP Radio Scan affect an access point’s performance?

Q.Is the WDS radio required to be up during an AP radio scan?

Q.Is it necessary to do an AP radio scan after a firmware upgrade to get faster and better results?

Radio Parameter Generation

Q.When WLSE is trying to calculate new radio parameter generations, why do I get an error about walkabout locations?

Location Manager

Q.Is there is a size limitation for the building image that can be imported in Location Manager?

A.Although there is no limit on the file size for each image, for the best performance we suggest that the image file be less than 300KB and less than 1,000x1,000 pixels. For optimal performance, if the image file was created using a graphic editing application, save the file for use as a “web image” if possible.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

1-42

OL-8376-01

 

 

Image 54
Contents Corporate Headquarters Customer Order Number OL-8376-01Copyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Convention AudienceConventions Italic fontProduct Documentation Available FormatsObtaining Documentation 105/wlse/213/index.htmCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs and Troubleshooting General FAQsFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs and Troubleshooting Faults FAQsFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting Discovery/Device Management TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs and Troubleshooting Configuration FAQsOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs and Troubleshooting Firmware FAQsFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Configuration Radio Manager FAQs and TroubleshootingRadio Manager FAQs Radio MonitoringAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedLocation Manager Sites FAQs and TroubleshootingSites FAQs Assisted Site survey WizardAP Radio Scan Radio Parameter GenerationAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting APs in Scanning-Only Mode Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs and Troubleshooting Admin FAQsFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Troubleshooting Tools for the Wlse Appliance Generating Diagnostics for Technical AssistanceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % CiscoWorks Wireless LAN Solution Engine, ReleaseSsid See IDS Intrusion Detection System Faults, Version numberProblem-details Table-name. OID-nameChannel origChannel Vlan numberVlan NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Reason, Ignored Rate %Fault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults Ccmp IDSFloodcount Framecount,IntervalwindOwsize Channel Frames Enabled That is observed generating Violation SntpNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% LAN Solution Engine, 2.13. or in the online WlseEAP-MD5, Leap EAP-MD5 /LEAP AAA Server FaultsEAP-FAST PEAP/RADIUSEAP-FAST5 EAP-MD5Leap EAPPeap Radius Switch Faults Degraded utilization %Utilization % Router Fault Wlsm FaultsOL-8376-01 D E IN-2 IN-3 Http IN-4Detection, frequency NATIN-6 SSH IN-7WDS IN-8Wlsm IN-10