Cisco Systems OL-8376-01 manual Radio Interface Faults

Page 84

Chapter 2 Fault Descriptions

Radio Interface Faults

Table 2-2

Radio Interface Faults (continued)

 

 

 

 

 

 

Fault Description

Explanation

Related Setting

Recommended Action

 

 

 

 

 

Compensation

 

Errors forced the cancellation of

Not applicable.

Display the Self Healing fault details

calculation did not

Self Healing compensation

 

page, then select the document with

complete due to errors

calculations.

 

the eyeglasses. The error messages

 

 

 

 

displayed on this page will explain

 

 

 

 

the problem.

 

 

 

 

Determine the action necessary to

 

 

 

 

clear the fault condition.

 

 

 

 

Compensation finished

Self Healing compensation

Not applicable.

Determine the action necessary to

with errors

 

calculations finished but there

 

clear the fault condition.

 

 

were errors. For example, a power

 

For example, if WLSE determines

 

 

change cannot be applied to a radio

 

 

 

 

that five radios are needed to

 

 

because:

 

 

 

 

compensate for a down radio and

 

 

 

 

 

 

1) The community strings for the

 

only one has bad community strings,

 

 

device are wrong for the AP.

 

the changes to the other four radios

 

 

2) AP is down or unreachable

 

will take place.

 

 

 

 

 

 

3) Wrong configuration set on the

 

 

 

 

radio

 

 

 

 

 

 

Compensation did not

Self Healing compensation

Not applicable.

Display the Self Healing fault details

complete due to timeout

calculations took longer than 30

 

page, then select the document with

of timeout (mins)

minutes.

 

the eyeglasses. The error messages

 

 

 

 

displayed on this page will explain

 

 

 

 

the problem.

 

 

 

 

Determine the action necessary to

 

 

 

 

clear the fault condition.

 

 

 

 

 

EAP is disabled

 

The EAP per SSID has been

Manage Fault

Log in to the access point and enable

 

 

disabled.

Settings >

the Network EAP and Open

 

 

When this fault is cleared, the

Radio-802.11x

authentication.

 

 

Policies >

 

 

 

following message displays: EAP

 

 

 

EAP Enforced for

 

 

 

is enabled

 

 

 

Cisco Supplicant/

 

 

 

 

 

 

 

 

Non-Cisco

 

 

 

 

Supplicant/

 

 

 

 

Mixed-Cisco

 

 

 

 

Supplicant

 

 

 

 

 

Infrastructure SSID

The infrastructure SSID does not

Manage Fault

Log in to the access point and make

policy violation

 

match the infrastructure SSID set

Settings >

sure the WLSE’s Infrastructure SSID

 

 

on the access point.

Radio-802.11x

matches the access point

 

 

When this fault is cleared, the

Policies >

infrastructure SSID

 

 

Infrastructure SSID

 

 

 

following message displays:

 

 

 

 

 

 

 

Infrastructure SSID is valid.

 

 

 

 

 

 

 

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

2-10

OL-8376-01

 

 

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Contents Corporate Headquarters Customer Order Number OL-8376-01Copyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Audience ConventionsConvention Italic fontProduct Documentation Available FormatsObtaining Documentation 105/wlse/213/index.htmCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs and Troubleshooting General FAQsFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs and Troubleshooting Faults FAQsFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting Discovery/Device Management TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs and Troubleshooting Configuration FAQsOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs and Troubleshooting Firmware FAQsFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Manager FAQs and Troubleshooting Radio Manager FAQsConfiguration Radio MonitoringAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedSites FAQs and Troubleshooting Sites FAQsLocation Manager Assisted Site survey WizardAP Radio Scan Radio Parameter GenerationAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Intrusion Detection System FAQs and Troubleshooting Intrusion Detection System FAQsAPs in Scanning-Only Mode Detecting Rogue APsDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs and Troubleshooting Admin FAQsFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Troubleshooting Tools for the Wlse Appliance Generating Diagnostics for Technical AssistanceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % CiscoWorks Wireless LAN Solution Engine, ReleaseSsid See IDS Intrusion Detection System Faults, Version numberProblem-details Table-name. OID-nameVlan number VlanChannel origChannel NewChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Reason, Ignored Rate %Fault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults Ccmp IDSFloodcount Framecount,IntervalwindOwsize Channel Frames Enabled That is observed generating Violation SntpNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% LAN Solution Engine, 2.13. or in the online WlseAAA Server Faults EAP-FASTEAP-MD5, Leap EAP-MD5 /LEAP PEAP/RADIUSEAP-FAST5 EAP-MD5Leap EAPPeap Radius Switch Faults Degraded utilization %Utilization % Router Fault Wlsm FaultsOL-8376-01 D E IN-2 IN-3 Http IN-4Detection, frequency NATIN-6 SSH IN-7WDS IN-8Wlsm IN-10