Cisco Systems OL-8376-01 manual Auto Re-Site Survey

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Chapter 1 FAQs and Troubleshooting

Radio Manager FAQs and Troubleshooting

The radio in question is detecting a large amount of neighboring radios. If a radio is detecting too many other radio beacons (the warning message includes the total detected), it might not have the bandwidth to process the beacons. This makes the radio in question unreliable for vouching for other radios.

If the monitored radios do not have enough vouchers or too many radios are detecting excessive links (due to a very congested air space), self healing will rely only on the WDS registration over the Ethernet connection. In this case a radio that fails but remains connected to the Ethernet might not be compensated for. If you are concerned about the likelihood of a downed or tampered radio that remains network connected, you can:

Add more APs to the coverage plan, or

Ensure proper coverage with scanning-only APs selectively placed on your critical floors.

If your network is still critically overcrowded, the only means of detection will be over the wired network. If you are still concerned, you might want to investigate using hot standby APs for your critical coverage points.

Auto Re-Site Survey

Q.Is there a limit to the number of floors or access points that can be enabled for the auto re-site survey?

A.Auto Re-Site Survey is only limited by the recommended limits for managed APs.

Q.Will it cause problems if a floor that has no access points yet is added to Auto Re-Site Survey?

A.Selecting floors that do not have APs yet should not cause a processing problem. But enabling Auto Re-Site Survey on an empty floor doesn't make much sense. Instead, you should run Auto Re-Site Survey to recompute the throughput values after the APs have been placed on the floor and the coverage and network is stable.

Miscellaneous

Q.Can I give a radio management job a name that is used for a firmware or configuration management job?

A.No. Job names cannot be duplicated.

Q.Can I use a non-Cisco RADIUS server with radio management?

A.A RADIUS server that supports LEAP is required for infrastructure authentication. RADIUS servers other than Cisco ACS have not been extensively tested. Problems have been observed with the Funk Steel Belt and FreeRADIUS servers.

If you do not want to turn on LEAP in your RADIUS server and you are using AP-based WDS (not WLSM-based WDS), you can turn on the Local Authentication Server (LAS) software feature on the WDS AP. Then, you can use LAS for infrastructure authentication via LEAP while using the external AAA server with non-LEAP authentication for client authentication.

If you use the approach outlined above, you will need to enter the security credential of the WLSE into the each LAS (WDS AP) and make sure that the same credential is added to all the LAS (WDS AP).

If you have many subnets with WDS APs, it will be easier to use a centralized AAA server with LEAP turned on only for SWAN infrastructure authentication. Use AES, PEAP, or a more advanced security scheme for client authentication.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

 

OL-8376-01

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Contents Customer Order Number OL-8376-01 Corporate HeadquartersCopyright 2006 Cisco Systems, Inc. All rights reserved N T E N T S Fault Descriptions Italic font AudienceConventions ConventionAvailable Formats Product Documentation105/wlse/213/index.htm Obtaining DocumentationCisco.com Product Documentation DVDOrdering Documentation Reporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Xii General FAQs General FAQs and TroubleshootingFAQs and Troubleshooting General FAQs and Troubleshooting MIB Name Description General Troubleshooting If no, see Symptom Cannot log in as a system administrator., Possible Cause Restart the system services by entering the following Symptom The system time or date is incorrect # ip name-server ip-address Deployment Wizard Troubleshooting Faults FAQs Faults FAQs and TroubleshootingFAQs and Troubleshooting Faults FAQs and Troubleshooting Faults Troubleshooting Recommended Action Not applicable Devices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Discovery/Device Management Troubleshooting Devices TroubleshootingMessage Possible Cause Recommended Action Discovered but could not be FAQs and Troubleshooting Devices FAQs and Troubleshooting Configuration FAQs Configuration FAQs and TroubleshootingOL-8376-01 Page OL-8376-01 Configuration Troubleshooting Auto-Managed Configuration Assign Templates Firmware FAQs Firmware FAQs and TroubleshootingFirmware Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Reports FAQs and Troubleshooting Reports FAQsTelnet Credential Fields Required Reports Troubleshooting Recommended Action None Click jobvm.log Radio Monitoring Radio Manager FAQs and TroubleshootingRadio Manager FAQs ConfigurationAuto Re-Site Survey MiscellaneousWDS AP? When Wlse is used for initial setup OL-8376-01 Auto Re-Site Survey Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingAssisted Site survey Wizard Sites FAQs and TroubleshootingSites FAQs Location ManagerRadio Parameter Generation AP Radio ScanAssisted Site Survey Wizard FAQs and Troubleshooting Sites FAQs and Troubleshooting AP Radio Scan Sites Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting FAQs and Troubleshooting Sites FAQs and Troubleshooting Detecting Rogue APs Intrusion Detection System FAQs and TroubleshootingIntrusion Detection System FAQs APs in Scanning-Only ModeDetecting Rogue APs Page OL-8376-01 Intrusion Detection System Troubleshooting Admin FAQs Admin FAQs and TroubleshootingFAQs and Troubleshooting Admin FAQs and Troubleshooting Redundancy State Description Admin Troubleshooting Recommended Action FAQs and Troubleshooting Admin FAQs and Troubleshooting Select Faults Manage Fault Settings Generating Diagnostics for Technical Assistance Troubleshooting Tools for the Wlse ApplianceInternal AAA Server Wlse Express FAQs Fault Descriptions Access Point /Bridge Faults To ruleUtilization % Engine, Release CiscoWorks Wireless LAN SolutionSsid Version number See IDS Intrusion Detection System Faults,Table-name. OID-name Problem-detailsNewChannel Vlan numberVlan Channel origChannelRadio Interface Faults Broadcast is disabled for Radio-x Radio Interface Faults Rate % Reason, IgnoredFault. See Q.What are the results Verify RM Capability IDS Intrusion Detection System Faults IDS Faults IDS CcmpFloodcount Framecount,IntervalwindOwsize Channel Frames Sntp Enabled That is observed generating ViolationNumber of Ccmp Replay Fault threshold set for Number of Tkip Local Fault threshold set for Cd11IfStationRole from Unregistered Clients One or more unregistered clients Voice Faults Wlse FaultsThreshold% Wlse LAN Solution Engine, 2.13. or in the onlinePEAP/RADIUS AAA Server FaultsEAP-FAST EAP-MD5, Leap EAP-MD5 /LEAPEAP-MD5 EAP-FAST5EAP LeapPeap Radius Degraded utilization % Switch FaultsUtilization % Wlsm Faults Router FaultOL-8376-01 D E IN-2 IN-3 IN-4 HttpNAT Detection, frequencyIN-6 IN-7 SSHIN-8 WDSWlsm IN-10