36CHAPTER 3: BASIC TELEPHONE OPERATION

 

To answer a call when you are using the headset:

1

Put the headset on. When a call comes in, press the left soft button

 

associated with the incoming call.You are connected to the call.

 

The handset can be either on hook or off hook.

2

To end a call when you are using the headset, press the Release button

 

on the telephone.

Returning to the

Certain brands of headsets enter a power-saving mode that prevents the

Headset After a

telephone from ringing for one or more calls when both of these

Long Delay

conditions are true:

 

The headset amplifier buttons for Mute and On are both set to On.

 

The handset is off the phone for a long time (for example, overnight).

 

It may take a few minutes for your headset to return from the

 

power-saving mode to the active mode when calls first come in, so your

 

telephone may not ring until the headset has returned to active mode,

 

and you may miss a call.

 

If you plan to not use the headset for a long time, 3Com recommends

 

that you set the mute and headset buttons on the amplifier to Off and

 

hang up the handset on your telephone. When you are ready to receive

 

calls again, set up the headset for receiving calls:

1

Pick up the handset on your telephone and set it on your desk.

2

Put on the headset.

3

On the amplifier, set the headset button to On.

 

 

Putting a Call

To put a call on hold:

on Hold

 

1

Press the Hold button. Or press the Right button corresponding to the

 

call for the Actions menu, scroll to Hold, and press Select.

2

To return to the call, press the corresponding Left button. Use the scroll

 

buttons to locate the call if necessary.

Music on Hold

If configured by the administrator, callers on hold hear music while they

 

wait.

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3Com VCX V7000 IP manual Putting a Call, On Hold