Using the VCX User Interface | 3Com VCX V7000 IP manual

5

Camping on a Busy Extension 55

Transferring Your Phone Settings to Another Phone 56

Forwarding Calls to Voice Mail				57
Transferring a Call to Another User’s Voice Mail						58
Call Waiting		58
Speed Dialing		58
Configuring Personal Speed Dial Numbers						59
Editing Personal Speed Dial Numbers					61
Dialing Personal Speed Dial Numbers					61
Dialing System Speed Dial Numbers					62
Call Forwarding 62
Call Forward No Answer				63
Call Forward Busy			63
Call Forward All			64
Call Park	64
Paging	65
Paging a Group			66
Call Pickup		66
Directed Call Pickup 67
Group Call Pickup			67
Call Pickup Interaction With Other Features						67
Silent Monitor and Barge In				68
Monitoring a Call			69
Barging In		70
Blocking Call Monitoring				70
Remote Call Forward			71
Hunt Groups		72
Hunt Group Types			74
Logging In to a Hunt Group 76
Hunt Group Interaction With Other Features						77
Viewing Hunt Group Membership and Status						78

6U SING THE VCX U SER I NTERFACE

Accessing the VCX User Interface	80
VCX User Interface Overview 80
Enabling Call Forwarding 83
Configuring a Call Coverage Point	85

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3Com VCX V7000 IP manual Using the VCX User Interface

Contents

VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide List conventions that are used throughout this guide Icons Conventions Documentation RelatedThese 3Com documents contain additional information about Convergence Application Suite Part Number 900-0326-01 Rev AD Example Getting Started Overview VCX Telephone Initial Voice Mailbox Setup Additional Information Sources ConfigurationOptions VCX V7000 MANAGER’S Manager’s Telephone Telephone ButtonsControls Telephone Buttons and Controls Handset Administrator for more information Access ButtonsTelephone Personal Speed Dial 1 See Speed Dialing Status, as shown in Table Feature OptionsStatus Lights for Eatures Softtbutton Version Displays the current phone software version Display Panel Scroll to User Configuration and press SelectContrast Press Select to choose Set Contrast VCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Logging In to Your Password to your phoneTelephone Calls Then Enter Password Making Internal Calls To dial an internal call Second Call On a call Using Unique Extensions Same local network Using Site Codes Terminating Calls UsingTelephone Display Panel Using the Telephone Display Panel Ringer, handset, or speaker VolumeControlling Using the Hands Free Feature On Hold Putting a Call Transferring a Call to Another User’s Voice Mail While on a Call Calls Mapped Button Method Mute Ringer Serial Transfer Feature Code MethodMuting Calls Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Feature Codes Feature CodeMethods Press the Features soft button Forwarding and specify a destination number Feature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Using the VCX User Interface Setting up aConference Call Way calling Extension Another Phone Voice Mail When you forward incoming calls to your voice mailbox To Another User’s Transferring a CallCall Waiting Speed Dialing Speed Dialing Press Feature + 410 + Press 3 to access the Speed Dial menuPress the speed dial Access button you want to configure Speed Dial menu 601*2 Access buttonFeature + 601 + Call Forwarding Where you want your call to be forwardedYou can use the TUI on your phone to specify Condition that results in the system forwarding a call Press the Select button Scroll to Call Forward No AnswerScroll to Call Forward Busy Scroll to Call Forward All Call Park Scroll to Call Park Paging Call Pickup Interaction With Using One-Touch PickupScroll to Pickup, Directed Scroll to Pickup, Group Agent is not logged Silent Monitor and Barge Standard Features Forward Press Feature +Remote Call Associated into hunt groups Hunt Groups Hunt Groups Standard Features Hunt Group Behavior Scroll to Hunt Group Login Enabled To log in to a hunt group Select Features Hunt Group Interaction With Other Features Status Feature + Using the VCX User Interface Welcome My Extensions Calling Features Log Out Username field, type your web login name Welcome Calling Features Enabling Call Group FeaturesForwarding Up through the VCX User Interface Using the VCX User Interface Configuring a Call Coverage Point Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line Calls Hands Free and Bridged Line Calls Call Park and Bridged Line Calls Call Transfer, Call Conferencing, and Bridged Line Calls Attendant Console and Bridged Line Calls Call Pickup and Bridged Line CallsHunt Groups and Bridged Line Calls Message Waiting Indication and Bridged Line Calls Logging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant Feature Buttons Access ButtonsVCX Attendant Console VCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant This chapter covers these topics Telephone Installation Maintenance Connectors Connecting Underside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Attendant Console Label Cover OpeningMoving Your Swapping Problems Cleaning YourTroubleshooting Possible Problems Appendix a Telephone Installation and Maintenance Numbers Index Index 117