117 | 3Com VCX V7000 IP specification

R

redialing 30 registrations

through the VCX User Interface 82 relocating telephones 111

Remote Call Forward 71

ring no answer (call forwarding)

set through VCX User interface 84 set with a feature code 62

ring patterns

setting through the VCX User Interface 81 RJ-11 jack caution, avoiding use with VCX

telephones 107

RJ-45 jack caution, using instead of RJ11 107

S

selective ringing

setting through the VCX User Interface 83 Silent Monitor 68

blocking 70 site codes 31 soft keys 18 speaker phone

problems with 113 using 30

speed dialing 58

configuring personal numbers 59 dialing personal numbers 61 dialing system numbers 62 editing personal numbers 61 one-touch 58

personal 58 system 59

viewing configured numbers 62 speed dials

problems with 113 support brackets

3103, attaching 108 3105, attaching 108

system speed dials 59

T

telephone support brackets 3103 108 3105 108

telephones cleaning 112 connecting 106 logging in 26 mounting 3105 108

R 117

mounting, 3103 108 moving and swapping 111 passwords 26

time zone

setting through the VCX User Interface 82 transferring a call 37

attended 38 serial 38 unattended 37

troubleshooting

list of possible problems 112

U

user directory

through the VCX User Interface 81 user directory (global)

viewing 52 user directory (local)

viewing 52

V

VCX 3105 Attendant Console see 3105 Attendant Console

VCX Complement Attendant Software see Complement Attendant Software

VCX User Interface accessing 80 logging out 93

set up selective ringing 83 setting ring patterns 81 setting the time zone 82 viewing call history 81 viewing phone registrations 82 viewing the user directory 81

voice mail

problems with 112 volume

controlling 34

W

Wait for NCP message 113

Z

zone paging 65

Image 117

3Com VCX V7000 IP manual 117

Contents

VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide List conventions that are used throughout this guide Icons Conventions Documentation RelatedThese 3Com documents contain additional information about Convergence Application Suite Part Number 900-0326-01 Rev AD Example Getting Started Overview VCX Telephone Initial Voice Mailbox Setup Configuration OptionsAdditional Information Sources VCX V7000 MANAGER’S Telephone Buttons ControlsManager’s Telephone Telephone Buttons and Controls Handset Administrator for more information Access ButtonsTelephone Personal Speed Dial 1 See Speed Dialing Feature Options Status Lights forStatus, as shown in Table Eatures Softtbutton Version Displays the current phone software version Display Panel Scroll to User Configuration and press SelectContrast Press Select to choose Set Contrast VCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Logging In to Your Password to your phoneTelephone Calls Then Enter Password Making Internal Calls To dial an internal call Second Call On a call Using Unique Extensions Same local network Using Site Codes Terminating Calls UsingTelephone Display Panel Using the Telephone Display Panel Volume ControllingRinger, handset, or speaker Using the Hands Free Feature On Hold Putting a Call Transferring a Call to Another User’s Voice Mail While on a Call Calls Mapped Button Method Serial Transfer Feature Code Method Muting CallsMute Ringer Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Feature Codes Feature CodeMethods Press the Features soft button Forwarding and specify a destination number Feature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Using the VCX User Interface Setting up aConference Call Way calling Extension Another Phone Voice Mail When you forward incoming calls to your voice mailbox To Another User’s Transferring a CallCall Waiting Speed Dialing Speed Dialing Press Feature + 410 + Press 3 to access the Speed Dial menuPress the speed dial Access button you want to configure Speed Dial menu Access button Feature + 601 +601*2 Call Forwarding Where you want your call to be forwardedYou can use the TUI on your phone to specify Condition that results in the system forwarding a call Scroll to Call Forward No Answer Scroll to Call Forward BusyPress the Select button Scroll to Call Forward All Call Park Scroll to Call Park Paging Call Pickup Interaction With Using One-Touch PickupScroll to Pickup, Directed Scroll to Pickup, Group Agent is not logged Silent Monitor and Barge Standard Features Press Feature + Remote CallForward Associated into hunt groups Hunt Groups Hunt Groups Standard Features Hunt Group Behavior Scroll to Hunt Group Login Enabled To log in to a hunt group Select Features Hunt Group Interaction With Other Features Status Feature + Using the VCX User Interface Welcome My Extensions Calling Features Log Out Username field, type your web login name Welcome Calling Features Enabling Call Group FeaturesForwarding Up through the VCX User Interface Using the VCX User Interface Configuring a Call Coverage Point Enabling Bridged ExtensionsThrough the VCX User Interface Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line Calls Hands Free and Bridged Line Calls Call Park and Bridged Line Calls Call Transfer, Call Conferencing, and Bridged Line Calls Attendant Console and Bridged Line Calls Call Pickup and Bridged Line CallsHunt Groups and Bridged Line Calls Message Waiting Indication and Bridged Line Calls Logging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant Feature Buttons Access ButtonsVCX Attendant Console VCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Complement AttendantSoftware Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant This chapter covers these topics Telephone Installation Maintenance Connectors Connecting Underside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Attendant Console Label Cover OpeningMoving Your Swapping Cleaning Your TroubleshootingProblems Possible Problems Appendix a Telephone Installation and Maintenance Numbers Index Index 117