VCX Telephone, Overview | 3Com VCX V7000 IP specification

12CHAPTER 1: GETTING STARTED

VCX Telephone	Your VCX telephone must be configured to work in an IP network. This
Overview	means your phone must be assigned an IP address so it can communicate
	with other VCX phones and devices. Typically, your administrator assigns
	IP values, including an IP address, as part of the installation process.
	During the installation process, your administrator creates an account for
	you. This account includes a telephone number and a voice mailbox. Your
	administrator also assigns a password that associates your telephone
	number and a voice mailbox with your account.
	This chapter assumes that your administrator has either logged you in to
	your telephone or has given you login instructions.
	■ If you are logged in, the Display Panel on your phone shows the
	current date and time, and your extension.
	■ If you are not logged in, see Logging In to Your Telephone.
	This guide describes the features available with your telephone, such as
	telephone button functions, making and forwarding calls, and speed
	dialing. In addition, your account includes a voice mailbox. Voicemail
	features are provided by 3Com IP Messaging software. These features,
	such as listening to or sending messages, are described in the IP
	Messaging guide associated with your messaging system. See Additional
	Information Sources.
	The settings on your telephone, including your extension, personal
	settings, and system settings, remain the same even when you move your
	telephone from one Ethernet jack to another, as long as both Ethernet
	connections are part of the same network.
	One of the benefits of a telephone configured with an IP address is
	portability. Depending on how your administrator has configured the
	VCX system, you may be allowed to configure another VCX phone in the
	system to duplicate your primary phone simply by logging in to the other
	phone using your password (see Transferring Your Phone Settings to
	Another Phone).

Your VCX telephone can provide many features. Some of these features are optional. Your administrator determines which features are available for your telephone.

Image 12

3Com VCX V7000 IP manual VCX Telephone, Overview

Contents

VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide Conventions List conventions that are used throughout this guide Icons Related DocumentationThese 3Com documents contain additional information about Convergence Application Suite Example Part Number 900-0326-01 Rev AD Getting Started VCX Telephone Overview Mailbox Setup Initial Voice Configuration OptionsAdditional Information Sources VCX V7000 MANAGER’S Telephone Buttons ControlsManager’s Telephone Telephone Buttons and Controls Handset Access Buttons Administrator for more informationTelephone Personal Speed Dial 1 See Speed Dialing Feature Options Status Lights forStatus, as shown in Table Eatures Softtbutton Version Displays the current phone software version Scroll to User Configuration and press Select Display PanelContrast Press Select to choose Set Contrast VCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Password to your phone Logging In to YourTelephone Calls Then Enter Password Second Call On a call Making Internal Calls To dial an internal call Using Unique Extensions Using Site Codes Same local network Using Terminating CallsTelephone Display Panel Using the Telephone Display Panel Volume ControllingRinger, handset, or speaker Using the Hands Free Feature Putting a Call On Hold While on a Call Calls Transferring a Call to Another User’s Voice Mail Mapped Button Method Serial Transfer Feature Code Method Muting CallsMute Ringer Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Feature Code Feature CodesMethods Press the Features soft button Forwarding and specify a destination number Feature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Setting up a Using the VCX User InterfaceConference Call Way calling Extension Another Phone When you forward incoming calls to your voice mailbox Voice Mail Transferring a Call To Another User’sCall Waiting Speed Dialing Speed Dialing Press 3 to access the Speed Dial menu Press Feature + 410 +Press the speed dial Access button you want to configure Speed Dial menu Access button Feature + 601 +601*2 Where you want your call to be forwarded Call ForwardingYou can use the TUI on your phone to specify Condition that results in the system forwarding a call Scroll to Call Forward No Answer Scroll to Call Forward BusyPress the Select button Call Park Scroll to Call Forward All Paging Scroll to Call Park Call Pickup Using One-Touch Pickup Interaction WithScroll to Pickup, Directed Scroll to Pickup, Group Agent is not logged Silent Monitor and Barge Standard Features Press Feature + Remote CallForward Hunt Groups Associated into hunt groups Hunt Groups Standard Features Hunt Group Behavior To log in to a hunt group Select Features Scroll to Hunt Group Login Enabled Hunt Group Interaction With Other Features Feature + Status Using the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log Out Welcome Calling Features Group Features Enabling CallForwarding Up through the VCX User Interface Using the VCX User Interface Configuring a Call Coverage Point Enabling Bridged ExtensionsThrough the VCX User Interface Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line Calls Call Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line Calls Call Pickup and Bridged Line Calls Attendant Console and Bridged Line CallsHunt Groups and Bridged Line Calls Message Waiting Indication and Bridged Line Calls Logging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant Access Buttons Feature ButtonsVCX Attendant Console VCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Complement AttendantSoftware Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant Telephone Installation Maintenance This chapter covers these topics Connecting Connectors Underside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Opening Attendant Console Label CoverMoving Your Swapping Cleaning Your TroubleshootingProblems Possible Problems Appendix a Telephone Installation and Maintenance Index Numbers Index 117