3Com VCX V7000 IP manual Muting Calls, Mute Ringer, Serial Transfer Feature Code Method

Models: VCX V7000 IP

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Muting Calls

39

Serial Transfer Feature Code Method

1While on a call, press Feature + 471. The call is placed on hold, you hear a dial tone, and the system prompts you to enter a destination number.

2Dial the number to which you want to transfer the call or choose the number from the Directory or Speed Dial lists, and then press # to complete the call.

3Hang up.

When the destination phone hangs up, the caller returns to you. Serial transfers:

Apply to a single transfer. Repeat for subsequent transfers even for the same caller.

Can be mapped to a button on an Attendant Console.

That cannot be completed return directly to the attendant.

If the calling party reaches the called party’s voice mailbox, the calling party can press 99 to return to the attendant.

Muting Calls

You can prevent callers from hearing you by turning off the telephone’s

 

microphone when you are using the handset or headset, or when your

 

telephone is in speaker phone mode.

 

To mute your phone:

 

1 While you are on a call, press Mute. The light next to the Mute button

 

comes on. Callers cannot hear you.

 

2 To turn this feature off, press Mute.

 

 

Mute Ringer

You can prevent the phone’s ringer from ringing by enabling this feature.

 

By default, the phone’s ringer is enabled (feature disabled). You can

 

enable or disable the phone’s ringer at any time while either on the

 

phone or on-hook, but the change takes effect on the next incoming call.

 

All non-ringer tones are unaffected. All ring tones, such as, internal

 

domain, external domain, and anonymous tones are affected for all

 

primary, bridge, and hunt-group calls. A user with a phone on hands-free

 

hears the hands-free tone. A user that receieves a page hears the page

 

tone.

Page 39
Image 39
3Com VCX V7000 IP manual Muting Calls, Mute Ringer, Serial Transfer Feature Code Method