96CHAPTER 7: VCX ATTENDANT CONSOLES — MODEL 3105 AND COMPLEMENT ATTENDANT

VCX Attendant

The VCX 3105 Attendant Console has 50 Access buttons and 4

Console

preprogrammed Feature buttons. In effect, the Attendant Console is an

 

extension of the VCX Business Telephone or VCX Basic Telephone with

 

which it is associated.

 

Figure 4 illustrates the buttons and controls on the VCX 3105 Attendant

 

Console.

Access Buttons

The 50 Access buttons on an VCX 3105 Attendant Console can each

 

have two sets of assignments: 1 through 50, and 51 through 100. To

 

toggle between the two sets of assignments, press the Shift button.

 

Your administrator can assign features to each Access button. Possible

 

features include:

 

Status of internal telephone extensions (busy, available)

 

In the current release, when you assign a phone extension to an

 

Attendant Console button, the button assignment does not become

 

effective until either the Attendant Console is rebooted or the phone

 

registration interval elapses. The default registration interval is one hour

 

(3600 seconds).

 

Status of external telephone lines

 

Speed dials for user extensions:

Feature Buttons

The four Feature buttons are programmed for four of the five most

 

common features needed by a receptionist: Call Transfer, Call Hold,

 

Conference, Call Park, or Attendant Serial Call. The Shift button does not

 

affect the operation of the Feature buttons. Your administrator

 

configures the feature assigned to a particular Feature button using the

 

VCX User Interface, Central Management Console. The feature-to-button

 

mappings described in the list following Figure 4 are the defaults and

 

may not correspond to your configuration.

 

Your administrator also maps telephone extensions to Access buttons

 

using the VCX Administrator web interface.

 

Figure 4 and the text that follows it describe the features on the VCX

 

3105 Attendant Console.

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3Com VCX V7000 IP manual VCX Attendant, Console, Access Buttons, Feature Buttons