Using the Telephone User Interface | 3Com VCX V7000 IP specs

Controlling Caller ID

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Use the up and down scroll buttons to locate a user. When you have located the user, select the Dial soft button to automatically call the user.

You can also use the directory while you are on a call to find another user and transfer the call to that user.

■Select the Features soft button and enter 461.

Controlling Caller This section describes how to enable and use Caller ID privacy features.

ID

By default, the VCX system shows your Caller ID (your name and extension) on the Display Panel of the telephone receiving your call if that telephone supports Caller ID. You can control whether the VCX system sends your Caller ID when you make a call. You can choose one of the following settings:

■Select one of the following settings for all your calls:

■Send Caller ID information (Anonymous All is disabled).

■Block Caller ID information (Anonymous All is enabled).

■Block Caller ID information for your next call. This setting only applies when the setting for all calls is set to Send Caller ID information. You must enter the destination number to call.

Anonymous All — When enabled, the system blocks your Caller ID to all dialed numbers and Anonymous displays on the destination phone.

Anonymous Next — When enabled, the system restricts Called ID information from displaying only on the next call that you make. This setting only applies when Anonymous All is disabled, or the setting for all calls is set to Send Caller ID information.

If you disable Caller ID, the system sends your Caller ID to all dialed numbers.

Using the Telephone User Interface

You can control Caller ID settings using the Telephone User Interface by enabling the appropriate feature.

To change the current setting using the Telephone User Interface, select

Features. Use the Scroll buttons to navigate through the features.

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3Com VCX V7000 IP manual Using the Telephone User Interface

Contents

VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide List conventions that are used throughout this guide Icons Conventions Documentation RelatedThese 3Com documents contain additional information about Convergence Application Suite Part Number 900-0326-01 Rev AD Example Getting Started Overview VCX Telephone Initial Voice Mailbox Setup Additional Information Sources ConfigurationOptions VCX V7000 MANAGER’S Manager’s Telephone Telephone ButtonsControls Telephone Buttons and Controls Handset Administrator for more information Access ButtonsTelephone Personal Speed Dial 1 See Speed Dialing Status, as shown in Table Feature OptionsStatus Lights for Eatures Softtbutton Version Displays the current phone software version Display Panel Scroll to User Configuration and press SelectContrast Press Select to choose Set Contrast VCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Logging In to Your Password to your phoneTelephone Calls Then Enter Password Making Internal Calls To dial an internal call Second Call On a call Using Unique Extensions Same local network Using Site Codes Terminating Calls UsingTelephone Display Panel Using the Telephone Display Panel Ringer, handset, or speaker VolumeControlling Using the Hands Free Feature On Hold Putting a Call Transferring a Call to Another User’s Voice Mail While on a Call Calls Mapped Button Method Mute Ringer Serial Transfer Feature Code MethodMuting Calls Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Feature Codes Feature CodeMethods Press the Features soft button Forwarding and specify a destination number Feature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Using the VCX User Interface Setting up aConference Call Way calling Extension Another Phone Voice Mail When you forward incoming calls to your voice mailbox To Another User’s Transferring a CallCall Waiting Speed Dialing Speed Dialing Press Feature + 410 + Press 3 to access the Speed Dial menuPress the speed dial Access button you want to configure Speed Dial menu 601*2 Access buttonFeature + 601 + Call Forwarding Where you want your call to be forwardedYou can use the TUI on your phone to specify Condition that results in the system forwarding a call Press the Select button Scroll to Call Forward No AnswerScroll to Call Forward Busy Scroll to Call Forward All Call Park Scroll to Call Park Paging Call Pickup Interaction With Using One-Touch PickupScroll to Pickup, Directed Scroll to Pickup, Group Agent is not logged Silent Monitor and Barge Standard Features Forward Press Feature +Remote Call Associated into hunt groups Hunt Groups Hunt Groups Standard Features Hunt Group Behavior Scroll to Hunt Group Login Enabled To log in to a hunt group Select Features Hunt Group Interaction With Other Features Status Feature + Using the VCX User Interface Welcome My Extensions Calling Features Log Out Username field, type your web login name Welcome Calling Features Enabling Call Group FeaturesForwarding Up through the VCX User Interface Using the VCX User Interface Configuring a Call Coverage Point Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line Calls Hands Free and Bridged Line Calls Call Park and Bridged Line Calls Call Transfer, Call Conferencing, and Bridged Line Calls Attendant Console and Bridged Line Calls Call Pickup and Bridged Line CallsHunt Groups and Bridged Line Calls Message Waiting Indication and Bridged Line Calls Logging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant Feature Buttons Access ButtonsVCX Attendant Console VCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant This chapter covers these topics Telephone Installation Maintenance Connectors Connecting Underside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Attendant Console Label Cover OpeningMoving Your Swapping Problems Cleaning YourTroubleshooting Possible Problems Appendix a Telephone Installation and Maintenance Numbers Index Index 117