Enabling Bridged Extensions

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If the primary phone enables Call Forward Universal, calls to the primary go to the Call Forward Universal destination immediately and do not ring on the primary or secondary phones.

If a secondary phone enables Forward to Voice Mail or Call Forwarding to another extension, these settings affect only calls to the secondary phone extension. A bridged call rings on both the primary phone and secondary phone.

If a call is ringing on the primary phone and the secondary phone, and the primary phone user presses the Forward to Voicemail button, the call is forwarded to primary phone’s voice mailbox and the secondary phone stops ringing.

If a call is ringing on the primary phone and the secondary phone, and the secondary phone user presses the Forward to Voicemail button, call will continue ringing on both phones.

Call Transfer, Call Conferencing, and Bridged Line Calls

Bridged calls can be transferred by either the primary phone or the secondary phone. The primary phone user and secondary phone user can also set up a conference with a bridged call.

If the primary phone is on a bridged call and presses the Transfer button, the primary phone user hears a dial tone. The user can then enter a telephone number to start attended or unattended call transfer. While the primary phone user enters the phone number, the calling party is put on hold. However, the light for BSA line on the secondary phone remains on (does not blink as it would for a non-bridged call on hold).

While on a bridged call, the primary phone user can also press a free SA line to transfer the call from a BSA line to a SA line. Or, a call connected on a SA line can be transferred from the SA line to its BSA line. A secondary phone user, however, can only transfer a call from an SA line to BSA line but cannot transfer a bridged call to an SA line.

Both primary and secondary phones can set up a 3-way conference call on a bridged line.

Call Park and Bridged Line Calls

Either the primary phone user or the secondary phone user can park a call.

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3Com VCX V7000 IP manual Call Transfer, Call Conferencing, and Bridged Line Calls, Call Park and Bridged Line Calls