Remote Call Forward | 71 |
call park, for example), blocking is disabled and the call can be monitored. If the call is reconnected (for a park timeout, for example), blocking is disabled and the call can be monitored.
■ Blocking is effective only for calls that can be monitored. For example, invoking monitor blocking for a conference call has no effect on the call because conference calls cannot be monitored.
To block call monitoring on an agent extension to make a private call:
1 Pick up the handset.
2 Press Feature + 429.
The Display Panel shows the following prompt:
Enter the phone number:
Press # to complete!
3 Enter the extension of the private call and press #.
| Alternatively you can combine steps 2 and 3 by using the following single |
| command after picking up the handset: |
| *429*<extension> |
| For <extension>, you can either enter the private phone extension or |
| press a speed dial button mapped to that extension. |
|
|
Remote Call | The Remote Call Forward feature allows you to configure the forwarding |
Forward | options of a phone from another phone in the network. This is useful if, |
| for example, a person A is on vacation and all of person A’s calls must be |
| forwarded to person B. This feature enables person B to configure Call |
| Forward Universal on the source phone (person A). Note that person A |
| can be at one site and person B can be at a different site. |
| The VCX administrator must authorize use of the Remote Call Forward |
| feature. For example, if the administrator authorizes you to change |
| person A’s forwarding options, you can enter a feature code (468) and |
| redirect person A’s calls to any other extension, including your own. |
| When successfully configured, the remote (destination) phone’s LED (if |
| available) will flash for all forwarded calls, and the LCD will also display a |
| call forward message. |
