Troubleshooting

Troubleshooting

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

Aastra Web UI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Click

to save your settings.

 

 

 

 

 

 

 

 

 

 

 

 

5

 

Click on Operation->Reset.

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

In the "Restart Phone" field click

to restart the IP phone.

 

 

 

 

 

 

 

 

 

 

 

 

To perform support tasks:

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

To store the local configuration file to the specified location, click on

in the "Get

 

 

 

 

 

 

local.cfg" field.

 

 

 

 

 

 

8

 

To store the server configuration file to the specified location, click on

in the

 

 

 

 

 

 

"Get server.cfg" field.

 

 

 

 

 

 

9

 

To display task and stack status information to the screen, click on

in the "Show Task

 

 

 

 

 

 

and Stack Status" field.

 

 

 

 

 

 

 

 

 

Note: The local and server configuration file information and the task and stack status information is

 

 

 

 

 

 

for use by Aastra Technical Support for troubleshooting purposes.

 

 

 

 

 

 

 

 

 

 

 

 

Reference

For information that describes solutions to most common problems using the IP phones, see the next section, “Troubleshooting Solutions” on page 9-6.

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Aastra Telecom 480I CT To perform support tasks, Local.cfg field, Get server.cfg field, Show Task Stack Status field
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