Manuals / Aastra Telecom / Communications / IP Phone

Aastra Telecom 480I CT manual

Models: 480I 480I CT

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Troubleshooting Install Error codes XML Schema File Password Restore to Factory Defaults Session Timer Symbol Description Missed Calls Indicator Administrator Options

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Aastra Telecom 480I CT manual

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Contents

SIP IP Phone Page Software License Agreement Page Contents Contents Chapter Operational Features Chapter Advanced Operational Features Chapter Troubleshooting Appendix B Configuration Server Setup Appendix C Configuring the IP Phone At the Asterisk IP PBX Limited Warranty Introduction About this guideAudience Other Documentation Chapters and appendixes in this guide For Go toPage Topics About this chapterTopic IP Phone Models DescriptionReferences 480i 480i CT Softkeys, 9 Lines Firmware Installation Information Installation Considerations Installation Requirements Configuration Server Requirement Reference Firmware and Configuration Files IP Phone Associated Model Firmware Configuration File Precedence Configuration Methods Installing the Firmware/Configuration Files Step Action Configuration Interface Methods IP Phone UI Options Key 9112i Options Key 9133iOptions Key 480i/480i CT Using the Options Key From the 480i/480iCTFrom the 480i CT handset From the 9112i Accessing the Aastra Web UI Aastra Web UI Status Basic Settings Operation Advanced Settings To disable the Aastra Web UI Enabling/Disabling the Aastra Web UIPage Administrator Options IP Phone Administrator Guide About this chapter Phone Status-Factory Default Network SIP Settings Reference Administrator Level OptionsIP Phone UI Options Restore to Factory Defaults Configuration File OptionsAastra Web UI Options Using the Configuration Files Phone Status Phone Status via IP Phone UI9112i 9133ii 480i/480i CT Network Port 9112i onlyNetwork Port 1 and Port 2 9133i only Firmware Version All Defaults Config Only Factory Default admin onlyPhone Status via Aastra Web UI Factory Default Feature Network SatusHardware Information Firmware Information Basic Preferences Aastra Web UI Key Mapping Priority AlertingDirected Call Pickup References Basic Network Settings NetworkIP Address Subnet Mask Advanced Network Settings Type of Service ToS, Dscp SIP Settings Basic SIP Authentication Settings Basic SIP Network Settings Advanced SIP Settings Session Timer Timer 1 and TimerTransaction timer The amount of time, Registration Retry Timer RTP Settings BLF Subscription PeriodRTP Port Force RFC2833 Out-of-Band Dtmf Dtmf Method Line SettingsSilence Suppression XML Configuration Server Settings Time 24-hour Firmware Update FeaturesXML Push Server List Configuring the IP Phones Network Time Servers Overview Basic Network Settings Dhcp Configuring Dhcp Select Network Settings For 480i/480i CT Select NetworkFor 9112i/9133i For 480i/480i CT Aastra Web UI Configuring Network Settings Manually Select DNS and enter a Primary and/or Secondary DNS server Configuring the IP Phones Configuration Server Protocol Configuring the Configuration Server Protocol Configuration Server Protocol Select FTP Password Select Primary TftpSelect FTP Server Select FTP Username Step Action Click on Advanced Settings-Configuration Server Select Operation-Reset and click Advanced Network Settings Network Address Translation NAT NAT router configuration Nortel Proxy/RegistrarSBC or ALG proxy/registrar Other proxy/registrars Configuring Nortel NAT optional Select SIP SettingsSelect NAT Enabled Nortel Networks NAT Configuring the IP Phones Configuring NAT Address and Port optional Select NAT Settings Phones Virtual LAN optional Configuring the IP Phones Dscp Range/VLAN Priority Mapping Configuring Type of Service ToS/DSCP optional Dscp Range/VLAN Priority Select Network Select Type of Service Select Phone Status ConfiguringtheIPPhones Configuring Vlan optional Select NetworkSelect Priority To set Vlan ID and priority for Port To set Vlan ID and priority for Port 1 passthrough port Select Passthrough Step Action Click on Advanced Settings-Network-VLAN Click To save your changes Network Time Servers Configuring NTP Servers optionalSelect Time and Date Select Time Server Step Action For 9112i/9133i Setting Time/Date on IP Phones Feature Method of configuration Set Time and Time Format Select Time and Date Select Set TimeSelect Time Format Set Date and Date Format Set Time Zone Select Date FormatSelect Time Zone Set Daylight Savings Time Select Daylight Savings Session Initiation Protocol SIP Settings Configuration File Parameters Aastra Web UI ParametersSIP Global Authentication Parameters SIP Global Parameters SIP Per-Line Authentication Parameters SIP Per-Line Parameters SIP Precedence Example How it Works Backup Proxy/Registrar SupportSIP Server SRV Lookup Configuring Basic SIP Settings optonal Configuring Configuring the IP Phones To configure SIP authentication settings To configure SIP network settings Configuring Advanced SIP Settings optional Configuring the IP Phones Configuring Step RTP Port Real-time Transport Protocol RTP SettingsBasic Codecs Default Codec Settings Bit Rate Algorithm Packetizatio Silence Time Suppression Customized Codec Preference List Customized Codec SettingsAttribute Value Dtmf Method Out-of-Band DtmfSilence Suppression Configuring RTP Features Enter an RTP Port Base in the RTP Port field. Default is Phones Line N Operational Features Features Operational Features Feature Description Last Call Return lcr Missed Calls IndicatorXML Customized Services Adjustments Feature Description Call Waiting Tone Language Procedures User PasswordsSelect User Password Click on Operation-User Password Administrator Passwords Procedure Hard Keys Redial disabled Conference disabled Call transfer disabledEnabling/Disabling Redial, Xfer, and Conf Keys Setting Redial and Conf Keys as Speedials Using Redial Key for Last Number Redial Click on Basic Settings-Preferences Click on Operation-Reset Softkeys/Programmable Keys State-Based Softkeys 480i/480i CT only SoftkeyN states Configuration Example Softkey Idle Connected 480i 480i CT 9112i 9133i For the 480i/480i CT Configuring Softkeys and Programmable KeysClick on Operation-Softkeys and XML For the 9112i/9133i Restart Phone field click To restart the IP phone 480i Cordless CT Feature Keys Feature Key Programming Guidelines Error ** Session expired, Please reload Programming Feature Keys Click on Operation-Handset Keys List Configuring Suppression of Dtmf Playback Suppressing Dtmf Playback Click on Basic Settings-Preferences-General BLF Setting For use with Asterisk Example BLF\List Setting BroadSoft BLF Configuration Asterisk BLF ConfigurationReference Configuring BLFs On the 480i/480iCT Click on Operation-Programmable Keys Operational Features Directed Call Pickup BLF Call Interception 480i/480i CT/9133i Configuring Directed Call Pickup Click on Operation-Reset Configuring BLF Subscription Period BLF Subscription Period 480i/480i CT/9133i FeaturesOperational Configuring DND Do Not Disturb DND Click on Operation-Programmable Keys Bridged Line Appearance BLA 480i/480i CT/9133i only Configuring BLA Line Mode Phone Number BLA NumberGlobal BLA IP Phone Model Possible # of BLA Lines Per-Line BLA For Sylantro Server Configuring Global BLA For global configuration of BLA For per-line configuration of BLA Click on Advanced Settings-Line N Using a BLA Line on the IP Phone Park Calls/Pick Up Parked Calls Park/Pickup Static Configuration 480i/480i CT only Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Aasterisk Sylantro BroadWorks Configuring Park /Pickup using Static Configuration 480i/480i CT only Park/Pickup Programmable Configuration On 480i/480i CT On 9112i/9133i Server Park Configuration Pickup Configuration Programmable Configuration Using Configuration FilesModel 480i/480 CT Examples Model 9133i Examples Model 9112i Examples Programmable Configuration Using the Aastra Web UI Server Configuration Values on Aastra Web UI For the 480i CT Handset Click on Operation-Programmable Keys i Screen For Parking a Call Using the Park Call/Pickup Parked Call FeaturePicking up a Parked Call Last Call Return lcr Sylantro Servers only Configuring Last Call ReturnHow it works Operational Features For the 480i CT Handset Pick a hard key to configure for Last Call Return Operational Features Call Forwarding Call forward disabled Enabling/Disabling the Ability to Configure Call ForwardingIP Phone Model Available Lines for Call Forwarding Configuration Method for Call Forwarding Configuring Call ForwardingFor global configuration of call fowarding For 9112i/9133i Select Call Foward Features Click on Basic Settings-Call Forward i/480i CT/9133i Screens For global configuration of call fowarding Forwarded Valid values are 1 to Click To save your changes Callers List Using the Callers List Callers list disabledEnabling/Disabling Callers List For the 9112i/9133i Downloading the Callers List Click on Operation-Directory Enabling/Disabling Missed Calls Indicator Missed Calls IndicatorMissed calls indicator disabled Accessing and Clearing Missed Calls Directory List Directory disabled Enabling/Disabling Directory List Server to IP Phone Download Character Description Directory List Limitations Server to IP Phone Download BehaviorDirectory List Limitations Using the Directory List For the 480i CT To exit the Directory List, press the Quit softkey Downloading from the Server to the IP Phone Downloading from the IP Phone to the Server Features Configuring Voicemail 480i/480i CT only Sip lineN vmail Sip line1 vmail *97 Sip line2 vmail *95 Using Voicemail 480i480i CT only XML Customized Services Creating Customized XML Services on the IP Phones Enabling/Disabling a Beep for Status Message Displays Scroll Delay Option for Status Messages Status Scroll Delay seconds via the Aastra Web UIXML Object Requests from IP Phone Xml application URI Xml application title XML Push Requests Example XML Configuration Configuring for XML on the IP Phone Aastra Web UI Restart Phone field click Click on Operation-Programmable Keys i Screen 9133i Screen Applicable field Using the XML Customized Service Select Custom Features XML Action URIs You dial out the number 5551212, the phone executes a GET on Configuring XML Action URIs Click on Advanced Settings-Action URI Http//10.50.10.140/startup Http//10.50.10.140/outgoing.php?number=$$REMOTENUMBER$$ XML Softkey URI Configuring XML Softkey URIs Aastra Http//10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Rev 09, Release 105 Operational Features Symbol Description SIP Local Dial Plan Dial Plan Example Prefix Dialing Example SIP Dial Plan Terminator Configuring the SIP Local Dial Plan Optional for all models Outgoing Intercom Calls Incoming/Outgoing Intercom with Auto-AnswerIncoming Intercom Calls Configuring Intercom Calls and Auto-Answer Outgoing intercom settings Incoming intercom settings Rev 09, Release 115 Audio Transmit and Receive Gain Adjustments Parameter Description Headset tx gainHeadset sidetone gain Handset tx gain Configuring Audio Transmit and Receive Gain Adjustments Audio modeParameter Description Handsfree tx gain Ring Tone Settings Table Ring Tones and Tone SetsRing Tones IP Phone UI Aastra Web UI Ring Tone Sets Configuring Ring Tones and Tone Sets For global configuration only For 9112i/9133iSelect Set Ring Tone For 9112i/9133i Press Set For 480i/480i CT Press Done For global configuration For per-line configuration How Priority Alerting Works Priority AlertingAsterisk/Broadworks Sesrver Ring Tone Keywords Sylantro Sesrver Ring Tone Keywords Ring Tone PatternsCall Criteria Bellcore Tones Ring Tone Pattern Sylantro Servers Call criteria Bellcore tones for each call criteria Minimum Nominal Maximum Duration Bellcore Tone Pattern Cadence StandardBellcore-dr2 Bellcore-dr3 Call Waiting Tones Configuring Priority Alerting For Sylantro Servers Select a ring tone pattern for each of the following fields Configuring Stuttered Dial Tone Stuttered Dial Tone Restart Phone field click to restart the IP phone 132 Configuring Call Waiting Tone Call Waiting Tone Restart Phone field click to restart the IP phone 134 Language Configuring LanguageLanguage language to set Press Enter and then press Set to confirm the change Advanced Operational Features Advanced Operational Features MAC Address/Line Number in Register Messages Configuring the MAC address/Line Number in Register MessageSip send mac Sip send line Advanced Configuring SIP Message Sequence for Blind Transfer SIP Message Sequence for Blind Transfer Sip update callerid Update Caller ID During a CallConfiguring Update Caller ID During a Call Boot Sequence Recovery Mode Force web recovery mode disabledMax boot count Configuring Boot Sequence Recovery Mode Auto-discovery Using mDNS Configuring Single Call Restriction Single Call Restriction 480i CT only FeaturesOperational Encryption and the IP Phone Configuration File Encryption Method Encryption and the IP Phone Procedure to Encrypt/Decrypt Configuration Files To encrypt the IP phone configuration files Example \ anacrypt Page Firmware Upgrade Manual Firmware Update Tftp only Upgrading the Firmware Step Action Click on Advanced Settings-Firmware Update Manual Firmware and Configuration File Update Select Phone Status Select Restart Phone Step Action Click on Operation-Reset Mode Time Automatic Update auto-resyncAuto-resync mode Auto-resync time Configuring Automatic Update Select the auto-resync mode from the Mode field Reference Page Troubleshooting Troubleshooting Log Settings Advanced Settings-Troubleshooting-Log Settings Support Information Step Action Click on Advanced Settings-Troubleshooting Performing Troubleshooting TasksTo set log settings To perform support tasks Local.cfg fieldGet server.cfg field Show Task Stack Status field Troubleshooting Solutions Why does my phone display Application missing? Why does my phone display the No Service message? Why does my phone display Bad Encrypted Config?Reason Fix Troubleshooting How do I restart the IP phone? Click Click OK at the confirmation prompt How do I set the IP phone to factory default? Select Restore DefaultsSelect Factory Default To restore all factory defaults Restore to Factory Defaults field, click Remove Local Configuration Settings field, click How to reset a user’s password? Step Action Click on Operation-User Password Troubleshooting Page Appendix a About this appendix IP Phone Administrator Guide About this appendix Topic Setting Parameters in Configuration Files Network Settings Default Value Range ExampleOperational, Basic, and Advanced Parameters Parameter IP phone UI Subnet mask Default gateway Password Settings Parameter Configuration Files Default Value Range Aastra Web UI Settings Parameter Configuration Filesaastra.cfg, mac.cfg Tftp server Use alternative tftp server Ftp username Description Format Default Value Range Example IP phone UI Parameter http path Parameter Aastra Web UI Description Format Default Value Range Example Aastra Web UI Parameter auto resync time Type of Service ToS/DSCP Settings Virtual Local Area Network Vlan Settings Dscp Priority Priority non-ip Network Address Translation NAT Settings Sip nortel nat timer Time Server Settings Parameter time server2 Time and Date Settings Parameter dst config Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code NST HKS PES VA-Vatican SIP Local Dial Plan Settings Range For 480i/480i CT Parameter sip dial plan 1X+#,9 Sip dial plan terminator SIP Basic, Global Settings SIP Global Authentication Settings Parameter sip display name Sip bla number SIP Global Network Settings Sip backup proxy ip Sip outbound proxy port Sip registrar port Sip backup registrar port SIP Basic, Per-Line Settings SIP Per-Line Authentication Settings Sip lineN display name Sip lineN password Parameter Sip lineN mode SIP Per-Line Network Settings Sip linex backup proxy ip Sip lineN outbound proxy port Sip lineN registrar port Sip linex backup registrar port Advanced SIP Settings Range Example Parameter sip session timer Description Format Default Value Range Example Sip T2 timer Sip transport protocol Transport Protocol Sip registration timeout retry RTP, Codec, Dtmf Global Settings Payload Silsupp Dtmf Per-Line Settings Parameter sip dtmf method Silence Suppression Settings Voicemail Settings Directory Settings Callers List Settings Call Forward Settings Missed Calls Indicator Settings XML Settings Xml application post list Xml status scroll delay Action URI Settings Parameter action uri incoming $$REMOTENUMBER$$ $$SIPUSERNAME$$ Action uri offhook Ring Tone and Tone Set Global Settings Range Aastra Web UI & IP Phone UI Ring Tone Per-Line Settings Stuttered Dial Tone Setting Call Waiting Tone Setting Priority Alert Settings For Sylantro Server only Parameter alert community Alert community Parameter alert external Alert group Language Settings Parameter language IP Phone UI Suppress Dtmf Playback Settings Intercom and Auto-Answer Settings Outgoing Intercom Settings 480i/480i CT onlyDefault Value For Aastra Web UI For Configuration Files Sip intercom prefix code Incoming Intercom Settings Audio Transmit and Receive Gain Adjustment Settings Handset sidetone gain Handsfree tx gain Directed Call Pickup BLF Call Interception Settings BLF Subscription Period Settings Hard Key Parameters Hard Key Parameters Parameter map conf key to Softkey/Programmable Key Parameters Softkey Settings for 480i and 480i CT Line Parameter softkeyN label BLF XML SoftkeyN value Format Default Value Range Example Aastra Web UI For softkey type Flash For softkey type ParkIncoming Outgoing Programmable Key Settings for 9112i PrgkeyN value Parameter Description Advanced Operational Parameters MAC Address/Line Number Blind Transfer Setting Update Caller ID Setting Appendix Single Call Restriction Troubleshooting Parameters IP Phone Administrator Guide Troubleshooting Parameters Rev 09, Release 109 Time Zone Name Time Zone Code NST HKS PES VA-Vatican Appendix B Configuration Server Protocol Setup Tftp Server Set-up Configuration Server Protocol Setup Page Appendix C IP Phone at the Asterisk IP PBX Name/username Host Mask Port Exten 1234,1,DialSIP/phone1,20Phone1/phone1192.168.1.1D 255.255.255.255 5060 Unmonitored Page Appendix D Sample Configuration Files 480i Sample Configuration File Sample Configuration Files # Time Server Settings ## ===================== # Configuration Server Settings ## = = = = = = = = = = = = = = = Previous expression # General SIP Settings # = = = = = = = = = = = # Per-line SIP Settings # ====================== Appendix D # Speed Dials 480i CT Sample Configuration File # Phone Model 480iCT # Dhcp Setting # ============ # Network Settings # ================ # Time Server Settings # ==================== # ============================= Appendix Previous expression # General SIP Settings # ==================== # Per-line SIP Settings # Softkey Settings Softkey1 type speeddial Softkey1 label Ext Pickup # DND Key softkey4 type dnd softkey4 label DND #Takes an Appendix D Appendix D Appendix D Appendix D 9112i Sample Configuration File # Dhcp Setting # ============ # NAT Settings #============= #sip rtp port 3000 # Eg. RTP packets are sent to port # Dial Plan Settings # SIP User Settings # ======================== # Programmable Key Settings # ========================= 9133i Sample Configuration File Appendix D # Dhcp Setting # ============= # Time Server Settings # ===================== Appendix D # Additional Network Settings # ============================ Appendix D # Dial Plan Settings Appendix D Previous expression # General SIP Settings # ====================== # Per-line SIP Settings # ======================= # Programmable Key Settings # =========================== L3 hard Page Appendix E Sample BLF Softkey Settings 480i and 480i CT Configuration Parameters for Asterisk BLF9133i Configuration Parameters for Asterisk BLF Asterisk BLF 9133i Configuration Parameters for Broadsoft BroadWorks BLF BroadSoft BroadWorks BLFPage Appendix F Multiple Proxy Server Configuration Multiple Proxy Server Configuration Page Appendix G How to Create an XML Application XML formatCreating XML Objects Character Description Escape Sequence Existing Text Menu Input Action Keys Creating Custom SoftkeysSelect Exit Dial Submit Backspace Nextspace Dot ChangeMode Text Menu Object Menu Screens Text Menu Object Implementation XML Screen Example Text Screen Object Message Screens Text Screen Object Implementation UserInput Object User Input Screens UserInput Object Implementation IP Addresss Appendix G Proxy Server Server IP Backspace Dot Cancel Done Proxy Port Backspace Cancel Done UserInput Object Implementation Number UserInput Object Implementation String Directory Object Directory List Screen 480i only Directory Object Implementation Appendix G Status Message Object Idle Screen AastraIPPhoneStatus Structure Examples Beep Option Using the Reset Command Execute Commands Object for executing XML commandsAastraIPPhoneExecute Object Structure Using the NoOp Command Http Post Post / HTTP/1.1 Appendix G Refresh Setting Format Http Refresh Header XML Schema File XML Schema Appendix G Appendix G Limited Warranty Exclusions Warranty Repair Services After Warranty Service Index Index-2 Rev 09, Release Rev 09, Release Index-3 Index-4 Rev 09, Release Index-5 Page Page SIP IP Phone Administrator Guide

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