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Aastra Telecom 480I CT manual Firmware Installation Information, Installation Considerations

Models: 480I 480I CT

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Overview

Firmware Installation Information

Firmware Installation Information

Description

The firmware setup and installation for the IP phone can be done using any of the following:

•Phone keypad menu (Phone UI)

•Aastra Web-based user interface (Aastra Web UI)

When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.

Installation Considerations

The following considerations must be made before connecting the IP phone to the network:

•If you are planning on using dynamic IP addresses, make sure a DHCP server is enabled and running on your network.

•If you are not planning on using dynamic IP addresses, see Chapter 4, the section, “Configuring Network Settings Manually” on page 4-7for manually setting up an IP address.

To install the IP phone hardware and cabling, refer to the model-specific

SIP IP Phone Installation Guide.

Overview

41-001129-00 Rev 09, Release 1.4.1

1-3

Image 19

Aastra Telecom 480I CT manual Firmware Installation Information, Installation Considerations

Contents

SIP IP Phone Page Software License Agreement Page Contents Contents Chapter Operational Features Chapter Advanced Operational Features Chapter Troubleshooting Appendix B Configuration Server Setup Appendix C Configuring the IP Phone At the Asterisk IP PBX Limited Warranty Introduction About this guideAudience Other Documentation For Go to Chapters and appendixes in this guidePage Topics About this chapterTopic 480i 480i CT Softkeys, 9 Lines IP Phone ModelsDescription ReferencesInstallation Considerations Firmware Installation InformationInstallation Requirements Reference Configuration Server RequirementIP Phone Associated Model Firmware Firmware and Configuration FilesConfiguration Methods Configuration File PrecedenceStep Action Installing the Firmware/Configuration FilesConfiguration Interface Methods Options Key IP Phone UI480i/480i CT 9112i Options Key9133i Options KeyFrom the 9112i Using the Options KeyFrom the 480i/480iCT From the 480i CT handsetAastra Web UI Accessing the Aastra Web UIStatus Operation Basic SettingsAdvanced Settings Enabling/Disabling the Aastra Web UI To disable the Aastra Web UIPage Administrator Options IP Phone Administrator Guide About this chapter Phone Status-Factory Default Network SIP Settings Reference Administrator Level OptionsIP Phone UI Options Restore to Factory Defaults Configuration File OptionsAastra Web UI Options Using the Configuration Files 9133ii Phone StatusPhone Status via IP Phone UI 9112iFirmware Version 480i/480i CTNetwork Port 9112i only Network Port 1 and Port 2 9133i onlyAll Defaults Config Only Factory Default admin onlyPhone Status via Aastra Web UI Firmware Information Factory Default FeatureNetwork Satus Hardware InformationBasic Preferences Aastra Web UI References Key MappingPriority Alerting Directed Call PickupSubnet Mask Basic Network SettingsNetwork IP AddressAdvanced Network Settings SIP Settings Type of Service ToS, DscpBasic SIP Authentication Settings Advanced SIP Settings Basic SIP Network SettingsRegistration Retry Timer Session TimerTimer 1 and Timer Transaction timer The amount of time,Force RFC2833 Out-of-Band Dtmf RTP SettingsBLF Subscription Period RTP PortDtmf Method Line SettingsSilence Suppression XML Configuration Server Settings Time 24-hour Firmware Update FeaturesXML Push Server List Configuring the IP Phones Network Time Servers Overview Dhcp Basic Network SettingsFor 480i/480i CT Configuring DhcpSelect Network Settings For 480i/480i CT Select Network For 9112i/9133iAastra Web UI Configuring Network Settings Manually Select DNS and enter a Primary and/or Secondary DNS server Configuring the IP Phones Configuring the Configuration Server Protocol Configuration Server ProtocolConfiguration Server Protocol Select FTP Username Select FTP PasswordSelect Primary Tftp Select FTP ServerStep Action Click on Advanced Settings-Configuration Server Select Operation-Reset and click Network Address Translation NAT Advanced Network SettingsOther proxy/registrars NAT router configurationNortel Proxy/Registrar SBC or ALG proxy/registrarNortel Networks NAT Configuring Nortel NAT optionalSelect SIP Settings Select NAT EnabledConfiguring the IP Phones Configuring NAT Address and Port optional Select NAT Settings Phones Virtual LAN optional Configuring the IP Phones Dscp Range/VLAN Priority Mapping Dscp Range/VLAN Priority Configuring Type of Service ToS/DSCP optionalSelect Phone Status Select Network Select Type of ServiceConfiguringtheIPPhones To set Vlan ID and priority for Port Configuring Vlan optionalSelect Network Select PrioritySelect Passthrough To set Vlan ID and priority for Port 1 passthrough portStep Action Click on Advanced Settings-Network-VLAN Click To save your changes Network Time Servers Configuring NTP Servers optionalSelect Time and Date Select Time Server Step Action For 9112i/9133i Feature Method of configuration Setting Time/Date on IP PhonesSet Date and Date Format Set Time and Time FormatSelect Time and Date Select Set Time Select Time FormatSet Time Zone Select Date FormatSelect Time Zone Select Daylight Savings Set Daylight Savings TimeSIP Global Parameters Session Initiation Protocol SIP SettingsConfiguration File Parameters Aastra Web UI Parameters SIP Global Authentication ParametersSIP Per-Line Parameters SIP Per-Line Authentication ParametersSIP Precedence Example How it Works Backup Proxy/Registrar SupportSIP Server SRV Lookup Configuring Basic SIP Settings optonal Configuring Configuring the IP Phones To configure SIP authentication settings To configure SIP network settings Configuring Advanced SIP Settings optional Configuring the IP Phones Step ConfiguringRTP Port Real-time Transport Protocol RTP SettingsBasic Codecs Bit Rate Algorithm Packetizatio Silence Time Suppression Default Codec SettingsCustomized Codec Preference List Customized Codec SettingsAttribute Value Dtmf Method Out-of-Band DtmfSilence Suppression Configuring RTP Features Enter an RTP Port Base in the RTP Port field. Default is Line N PhonesOperational Features Features Operational Features Adjustments Feature Description Last Call Return lcrMissed Calls Indicator XML Customized ServicesLanguage Feature Description Call Waiting ToneProcedures User PasswordsSelect User Password Click on Operation-User Password Procedure Administrator PasswordsHard Keys Redial disabled Conference disabled Call transfer disabledEnabling/Disabling Redial, Xfer, and Conf Keys Using Redial Key for Last Number Redial Setting Redial and Conf Keys as SpeedialsClick on Operation-Reset Click on Basic Settings-PreferencesSoftkeys/Programmable Keys State-Based Softkeys 480i/480i CT only SoftkeyN states Softkey Idle Connected Configuration Example480i 480i CT 9112i 9133i For the 480i/480i CT Configuring Softkeys and Programmable KeysClick on Operation-Softkeys and XML For the 9112i/9133i Restart Phone field click To restart the IP phone 480i Cordless CT Feature Keys Error ** Session expired, Please reload Feature Key Programming GuidelinesClick on Operation-Handset Keys Programming Feature KeysList Suppressing Dtmf Playback Configuring Suppression of Dtmf PlaybackClick on Basic Settings-Preferences-General Example BLF Setting For use with AsteriskBLF\List Setting BroadSoft BLF Configuration Asterisk BLF ConfigurationReference On the 480i/480iCT Configuring BLFsClick on Operation-Programmable Keys Operational Features 480i/480i CT/9133i Directed Call Pickup BLF Call InterceptionConfiguring Directed Call Pickup Click on Operation-Reset BLF Subscription Period 480i/480i CT/9133i Configuring BLF Subscription PeriodFeaturesOperational Do Not Disturb DND Configuring DNDClick on Operation-Programmable Keys Bridged Line Appearance BLA 480i/480i CT/9133i only IP Phone Model Possible # of BLA Lines Configuring BLALine Mode Phone Number BLA Number Global BLAFor Sylantro Server Per-Line BLAConfiguring Global BLA For global configuration of BLA Click on Advanced Settings-Line N For per-line configuration of BLAPark Calls/Pick Up Parked Calls Using a BLA Line on the IP PhoneSylantro BroadWorks Park/Pickup Static Configuration 480i/480i CT onlyPark/Pickup Call Server Configuration Values Server Park Values Pickup Values Aasterisk480i/480i CT only Configuring Park /Pickup using Static ConfigurationOn 480i/480i CT Park/Pickup Programmable ConfigurationOn 9112i/9133i Server Park Configuration Pickup Configuration Programmable Configuration Using Configuration FilesModel 480i/480 CT Examples Model 9112i Examples Model 9133i ExamplesServer Configuration Values on Programmable Configuration Using the Aastra Web UIAastra Web UI For the 480i CT Handset Click on Operation-Programmable Keys i Screen For Parking a Call Using the Park Call/Pickup Parked Call FeaturePicking up a Parked Call Last Call Return lcr Sylantro Servers only Configuring Last Call ReturnHow it works Operational Features For the 480i CT Handset Pick a hard key to configure for Last Call Return Operational Features Call Forwarding Call forward disabled Enabling/Disabling the Ability to Configure Call ForwardingIP Phone Model Available Lines for Call Forwarding Select Call Foward Configuration Method for Call ForwardingConfiguring Call Forwarding For global configuration of call fowarding For 9112i/9133iFeatures Click on Basic Settings-Call Forward i/480i CT/9133i Screens For global configuration of call fowarding Forwarded Valid values are 1 to Click To save your changes Callers List Using the Callers List Callers list disabledEnabling/Disabling Callers List For the 9112i/9133i Click on Operation-Directory Downloading the Callers ListEnabling/Disabling Missed Calls Indicator Missed Calls IndicatorMissed calls indicator disabled Accessing and Clearing Missed Calls Directory List Enabling/Disabling Directory List Directory disabledCharacter Description Server to IP Phone DownloadDirectory List Limitations Server to IP Phone Download BehaviorDirectory List Limitations For the 480i CT Using the Directory ListTo exit the Directory List, press the Quit softkey Downloading from the IP Phone to the Server Downloading from the Server to the IP PhoneFeatures Sip lineN vmail Configuring Voicemail 480i/480i CT onlySip line1 vmail *97 Sip line2 vmail *95 Using Voicemail 480i480i CT only Creating Customized XML Services on the IP Phones XML Customized ServicesEnabling/Disabling a Beep for Status Message Displays Xml application URI Xml application title Scroll Delay Option for Status MessagesStatus Scroll Delay seconds via the Aastra Web UI XML Object Requests from IP PhoneXML Push Requests Configuring for XML on the IP Phone Example XML ConfigurationAastra Web UI Restart Phone field click Click on Operation-Programmable Keys i Screen 9133i Screen Applicable field Select Custom Features Using the XML Customized ServiceXML Action URIs You dial out the number 5551212, the phone executes a GET on Configuring XML Action URIs Http//10.50.10.140/startup Click on Advanced Settings-Action URIHttp//10.50.10.140/outgoing.php?number=$$REMOTENUMBER$$ XML Softkey URI Configuring XML Softkey URIs Http//10.50.10.140/script.pl?name=$$SIPUSERNAME$$ AastraRev 09, Release 105 Operational Features SIP Local Dial Plan Symbol DescriptionPrefix Dialing Dial Plan ExampleSIP Dial Plan Terminator ExampleConfiguring the SIP Local Dial Plan Optional for all models Outgoing Intercom Calls Incoming/Outgoing Intercom with Auto-AnswerIncoming Intercom Calls Outgoing intercom settings Configuring Intercom Calls and Auto-AnswerIncoming intercom settings Rev 09, Release 115 Handset tx gain Audio Transmit and Receive Gain AdjustmentsParameter Description Headset tx gain Headset sidetone gainHandsfree tx gain Configuring Audio Transmit and Receive Gain AdjustmentsAudio mode Parameter DescriptionIP Phone UI Ring Tone Settings TableRing Tones and Tone Sets Ring TonesAastra Web UI Ring Tone Sets For 9112i/9133i Press Set For 480i/480i CT Press Done Configuring Ring Tones and Tone SetsFor global configuration only For 9112i/9133i Select Set Ring ToneFor global configuration For per-line configuration How Priority Alerting Works Priority AlertingAsterisk/Broadworks Sesrver Ring Tone Keywords Sylantro Sesrver Ring Tone Keywords Ring Tone PatternsCall Criteria Bellcore Tones Call criteria Bellcore tones for each call criteria Ring Tone Pattern Sylantro ServersBellcore-dr3 Minimum Nominal MaximumDuration Bellcore Tone Pattern Cadence Standard Bellcore-dr2Call Waiting Tones For Sylantro Servers Configuring Priority AlertingSelect a ring tone pattern for each of the following fields Stuttered Dial Tone Configuring Stuttered Dial ToneRestart Phone field click to restart the IP phone 132 Call Waiting Tone Configuring Call Waiting ToneRestart Phone field click to restart the IP phone 134 Language Configuring LanguageLanguage language to set Press Enter and then press Set to confirm the change Advanced Operational Features Advanced Operational Features MAC Address/Line Number in Register Messages Configuring the MAC address/Line Number in Register MessageSip send mac Sip send line Advanced SIP Message Sequence for Blind Transfer Configuring SIP Message Sequence for Blind TransferSip update callerid Update Caller ID During a CallConfiguring Update Caller ID During a Call Configuring Boot Sequence Recovery Mode Boot Sequence Recovery ModeForce web recovery mode disabled Max boot countAuto-discovery Using mDNS Single Call Restriction 480i CT only Configuring Single Call RestrictionFeaturesOperational Encryption and the IP Phone Encryption and the IP Phone Configuration File Encryption MethodTo encrypt the IP phone configuration files Procedure to Encrypt/Decrypt Configuration FilesExample \ anacrypt Page Firmware Upgrade Upgrading the Firmware Manual Firmware Update Tftp onlyStep Action Click on Advanced Settings-Firmware Update Select Phone Status Select Restart Phone Manual Firmware and Configuration File UpdateStep Action Click on Operation-Reset Mode Time Automatic Update auto-resyncAuto-resync mode Auto-resync time Configuring Automatic Update Select the auto-resync mode from the Mode field Reference Page Troubleshooting Log Settings TroubleshootingSupport Information Advanced Settings-Troubleshooting-Log SettingsStep Action Click on Advanced Settings-Troubleshooting Performing Troubleshooting TasksTo set log settings Show Task Stack Status field To perform support tasksLocal.cfg field Get server.cfg fieldWhy does my phone display Application missing? Troubleshooting SolutionsFix Why does my phone display the No Service message?Why does my phone display Bad Encrypted Config? ReasonTroubleshooting How do I restart the IP phone? Click Click OK at the confirmation prompt To restore all factory defaults How do I set the IP phone to factory default?Select Restore Defaults Select Factory DefaultRestore to Factory Defaults field, click Remove Local Configuration Settings field, click Step Action Click on Operation-User Password How to reset a user’s password?Troubleshooting Page About this appendix Appendix aIP Phone Administrator Guide About this appendix Topic Setting Parameters in Configuration Files Parameter IP phone UI Network SettingsDefault Value Range Example Operational, Basic, and Advanced ParametersSubnet mask Default gateway Parameter Configuration Files Password SettingsDefault Value Range Parameter Configuration Filesaastra.cfg, mac.cfg Aastra Web UI SettingsTftp server Use alternative tftp server Ftp username Parameter http path Description Format Default Value Range Example IP phone UIParameter Aastra Web UI Parameter auto resync time Description Format Default Value Range Example Aastra Web UIType of Service ToS/DSCP Settings Virtual Local Area Network Vlan Settings Dscp Priority Priority non-ip Network Address Translation NAT Settings Sip nortel nat timer Time Server Settings Parameter time server2 Time and Date Settings Parameter dst config Time Zone Name Time Zone Code Time Zone Name/Time Zone Code TableNST HKS PES VA-Vatican Range For 480i/480i CT SIP Local Dial Plan Settings1X+#,9 Parameter sip dial planSip dial plan terminator SIP Global Authentication Settings SIP Basic, Global SettingsParameter sip display name Sip bla number SIP Global Network Settings Sip backup proxy ip Sip outbound proxy port Sip registrar port Sip backup registrar port SIP Per-Line Authentication Settings SIP Basic, Per-Line SettingsSip lineN display name Sip lineN password Parameter Sip lineN mode SIP Per-Line Network Settings Sip linex backup proxy ip Sip lineN outbound proxy port Sip lineN registrar port Sip linex backup registrar port Range Example Advanced SIP SettingsDescription Format Default Value Range Example Parameter sip session timerSip T2 timer Sip transport protocol Transport Protocol Sip registration timeout retry RTP, Codec, Dtmf Global Settings Silsupp PayloadParameter sip dtmf method Dtmf Per-Line SettingsSilence Suppression Settings Voicemail Settings Directory Settings Call Forward Settings Callers List SettingsMissed Calls Indicator Settings XML Settings Xml application post list Xml status scroll delay Action URI Settings $$REMOTENUMBER$$ $$SIPUSERNAME$$ Parameter action uri incomingAction uri offhook Range Aastra Web UI & IP Phone UI Ring Tone and Tone Set Global SettingsRing Tone Per-Line Settings Call Waiting Tone Setting Stuttered Dial Tone SettingFor Sylantro Server only Priority Alert SettingsParameter alert community Alert community Parameter alert external Alert group Parameter language IP Phone UI Language SettingsSuppress Dtmf Playback Settings For Configuration Files Intercom and Auto-Answer SettingsOutgoing Intercom Settings 480i/480i CT only Default Value For Aastra Web UISip intercom prefix code Incoming Intercom Settings Audio Transmit and Receive Gain Adjustment Settings Handset sidetone gain Handsfree tx gain Directed Call Pickup BLF Call Interception Settings BLF Subscription Period Settings Hard Key Parameters Hard Key Parameters Parameter map conf key to Softkey/Programmable Key Parameters Softkey Settings for 480i and 480i CT Line BLF XML Parameter softkeyN labelSoftkeyN value Format Default Value Range Example Aastra Web UI Outgoing For softkey type FlashFor softkey type Park IncomingProgrammable Key Settings for 9112i PrgkeyN value Description ParameterMAC Address/Line Number Advanced Operational ParametersBlind Transfer Setting Appendix Update Caller ID SettingSingle Call Restriction Troubleshooting Parameters IP Phone Administrator Guide Troubleshooting Parameters Rev 09, Release 109 Time Zone Name Time Zone Code NST HKS PES VA-Vatican Appendix B Tftp Server Set-up Configuration Server Protocol SetupConfiguration Server Protocol Setup Page Appendix C IP Phone at the Asterisk IP PBX Name/username Host Mask Port Exten 1234,1,DialSIP/phone1,20Phone1/phone1192.168.1.1D 255.255.255.255 5060 Unmonitored Page Appendix D 480i Sample Configuration File Sample Configuration FilesSample Configuration Files # Time Server Settings ## ===================== # Configuration Server Settings ## = = = = = = = = = = = = = = = Previous expression # General SIP Settings # = = = = = = = = = = = # Per-line SIP Settings # ====================== Appendix D # Speed Dials # Phone Model 480iCT 480i CT Sample Configuration File# Dhcp Setting # ============ # Network Settings # ================ # Time Server Settings # ==================== # ============================= Appendix Previous expression # General SIP Settings # ==================== # Per-line SIP Settings # Softkey Settings Softkey1 type speeddial Softkey1 label Ext Pickup # DND Key softkey4 type dnd softkey4 label DND #Takes an Appendix D Appendix D Appendix D Appendix D 9112i Sample Configuration File # Dhcp Setting # ============ # NAT Settings #============= #sip rtp port 3000 # Eg. RTP packets are sent to port # Dial Plan Settings # SIP User Settings # ======================== # Programmable Key Settings # ========================= 9133i Sample Configuration File Appendix D # Dhcp Setting # ============= # Time Server Settings # ===================== Appendix D # Additional Network Settings # ============================ Appendix D # Dial Plan Settings Appendix D Previous expression # General SIP Settings # ====================== # Per-line SIP Settings # ======================= # Programmable Key Settings # =========================== L3 hard Page Appendix E Asterisk BLF Sample BLF Softkey Settings480i and 480i CT Configuration Parameters for Asterisk BLF 9133i Configuration Parameters for Asterisk BLFBroadSoft BroadWorks BLF 9133i Configuration Parameters for Broadsoft BroadWorks BLFPage Appendix F Multiple Proxy Server Configuration Multiple Proxy Server Configuration Page Appendix G Character Description Escape Sequence How to Create an XML ApplicationXML format Creating XML ObjectsExisting Text Menu Input Action Keys Creating Custom SoftkeysSelect Exit Dial Submit Backspace Nextspace Dot ChangeMode Text Menu Object Implementation Text Menu Object Menu ScreensXML Screen Example Text Screen Object Implementation Text Screen Object Message ScreensUserInput Object Implementation IP Addresss UserInput Object User Input ScreensAppendix G Proxy Server Server IP Backspace Dot Cancel Done UserInput Object Implementation Number Proxy Port Backspace Cancel DoneUserInput Object Implementation String Directory Object Implementation Directory Object Directory List Screen 480i onlyAppendix G AastraIPPhoneStatus Structure Status Message Object Idle ScreenExamples Beep Option Using the Reset Command Execute Commands Object for executing XML commandsAastraIPPhoneExecute Object Structure Using the NoOp Command Post / HTTP/1.1 Http PostAppendix G Http Refresh Header Refresh Setting FormatXML Schema XML Schema FileAppendix G Appendix G Exclusions Limited WarrantyAfter Warranty Service Warranty Repair ServicesIndex Index-2 Rev 09, Release Rev 09, Release Index-3 Index-4 Rev 09, Release Index-5 Page Page SIP IP Phone Administrator Guide