Cuda 12000 IP Access Switch CLI-based Administration Guide
Related Documentation 21
Related Documentation
For more information on the Cuda 12000 system, refer to the following
publications:
■Cuda 12000 IP Access Switch Installation Guide: Provides the
information you need to install the system and bring it online. Includes a
test procedure to ensure that the system is operational and can provision
modems.
■Cuda 12000 IP Access Switch CLI Reference Guide: Provides detailed
reference information on CLI command syntax and ar guments.
■Cuda 12000 IP Access Switch CudaView Administration Guide:
Contains procedural information you need to configure and manage the
system using CudaView.
Contacting Customer Support
To help you resolve any issues that you may encounter when installing,
maintaining, and operating the Cuda 12000 system, you can reach
Customer Support as follows:
■Phone: (877) 227-9783 (option 4)
■E-mail: support@basystems.com
■Customer Support Web Site — To access Customer Support on the Web,
go to http://www.adc.com/cable/support, then select the
Technical Assistance Center link. You can then report the problem online,
search the ADC Customer Support database for known problems and
solutions, and check Frequently Asked Questions.
When contacting Customer Support for technical assistance, be sure to have
the following information ready:
■List of system hardware and software components, including revision
levels and serial numbers.
■Diagnostic error messages.
■Details about recent system configuration changes, if applicable.