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Brother 9200C owner manual Troubleshooting a N D R O U T I N E M a I N T E N a N C E 23

Models: 9200C

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Caution

If you are unable to locate the shipping cover, do not remove the ink cartridges before shipping. It is essential that either the yellow shipping cover or the ink cartridges be in position during shipment. Otherwise, the print head will be damaged, voiding your warranty.

10Pack additional parts

(cord, paper cassette, printed materials) into the carton.

Note If you are returning the MFC to Brother as part of the Swap Program, pack only the MFC. Keep all separate parts to use with your “Swap” machine.

11Close the carton.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 23 - 13

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Brother 9200C owner manual Troubleshooting a N D R O U T I N E M a I N T E N a N C E 23

Contents

Lmanua If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother NumbersCanada Ordering Accessories and SuppliesCompilation and Publication Notice For USA and CanadaWhat to do if you think your Product is defective Limitations For Canada Only Sending Faxes Quick Reference GuideReceiving Faxes Dialing Operations Storing NumbersMaking Copies Table of Contents Page Auto Dial Numbers and Dialing Options Remote Fax Options Not Available for Color Fax Changing Remote Retrieval Access CodeXiii Before You Install Multi-Function Link Pro Using PhotoCapture Center From your PCSetting Up the MFC and PC to Work Together Using the Brother Machine with Your PCUsing the Brother MFC9200C Series Printer Driver Using the Windows -Based Brother Control Center Using ScanSoft PaperPort and TextBridge Using ScanSoft PaperPort for Brother/TextBridgeUsing Multi-Function Link Pro Software Using the Brother Printer Driver with your Apple Using the PhotoCapture Center from Your PCUsing the Brother MFC with a New Power Macintosh Installing the Brother Printer and Scanner DriversStandard Telephone and FCC Notices Troubleshooting and Routine MaintenancePage Xxi Conventions Used in this Manual Using This Manual1Introduction Finding InformationTest Sheet Procedures For USA Only MFC 9200C Control Panel Overview One Touch Keys About Fax Machines ECM Error Correction ModeFax Tones and Handshake Packing List 2Assembly and ConnectionsMake sure you have the following items Choosing a Location No ! no ! noRelease the Scanner Lock Important Safety InstructionsAbout Brother Paper PaperPaper Type Paper Size Cassette Capacity Paper Specifications for Paper Cassette and Manual Feed SlotPaper Type Paper Size Print AreaReplace the cassette cover Loading Paper in the Multi-Purpose Paper CassetteConnect the telephone line cord Connecting the MFCConnect the power cord SET Cartridges PLS Open CoverClose the document cover before you open the Scanner Cover Installing the Ink CartridgesOpening YES 2.NO Print OK?Sequence Connecting an External TelephoneConnecting an External Telephone Answering Device TAD ConnectionsConnections Do not connect a TAD elsewhere on the same phone lineRecording Outgoing Message OGM Converting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemTriplex Adapter Two Line Phone External Two Line TAD If you are installing the MFC to work with a PBX Custom Features on a Single LineMulti-Line Connections PBX 3On-Screen Programming Function ModeUser-Friendly Programming FAX NO. & Start Copy Press Copy Function Description Factory SettingAlternating Displays Function Selection TableFunction Description Setup ReceiveRemaining Jobs Copy Functions Printer FunctionsVideo Functions PhotoCapture Center Functions Getting Started 4Initial SetupSetting Date and Time Setting Station IDRepeating letters Entering TextInserting spaces Making correctionsDIALINGTONE? DIALINGPULSE? Setting Tone/Pulse Dialing Mode For Canada onlySetting Beeper Volume Special characters and symbolsTurning On Automatic Daylight Savings Time Speaker VolumeRing Volume Memory StorageBasic Receiving Operations 5Setup ReceiveSelect Receive Mode To select or change your Receive ModeEasy Receive Setting Ring DelayPaper Change Reduction 1.YES 2.NO Setting Paper SizePrinting a Reduced Incoming Document ReductionRemote ACT.ON? Advanced Receiving OperationsOperation from Extension Telephone Printing a Fax in MemoryPolling Canceling a Scheduled Job Faxing from the ADF Automatic Document Feeder 6Setup SendSending Faxes Using Multiple Settings Before You BeginClose the document cover Startto Dial SetnextPage Dual Access Not Available for Color Fax Real Time TX Checking the Job StatusRealtime TXON? Basic Sending Operations Canceling a Job in MemoryComposing Electronic Cover Cover Page For Next Fax Only Composing Your Own CommentsAlways Send Cover Advanced Sending Operations Overseas ModeOverseas Mode Using a Printed CoverBatch TXON? Delayed Fax Not Available for Color FaxDelayed Batch Transmission Not Available for Color Fax Delayed FAXPolled TXOFF? Setting Up Polled Transmit Not Available for Color FaxStoring Numbers for Easy Dialing 7Auto Dial Numbers and Dialing OptionsStoring One Touch Dial Numbers Enter & SET Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers SPEED-DIAL? #Select ONE-TOUCH Setup Groupgo Enter & SET Setting Up Groups for BroadcastingPage For example Access Codes and Credit Card NumbersPress Redial/Pause PauseFax Redial Tone/Pulse For Canada onlyFAX FORWARD? FWD# Enter & SET 8Remote Fax OptionsFax Forwarding/Paging Not Available for Color FaxChanging Remote Retrieval Access Code Setting Fax StorageRemote Retrieval Using Remote Retrieval Access CodeRemote Commands Operation Details Remote CommandsRetrieving Memory Status List Changing Fax Forwarding Number 9Printing Reports MFC Settings and ActivityTo Print a Report Activity Report Interval Transmission Verification Xmit ReportINTERVAL? Making a Single Copy Multiple Copies Using the ADF10 10Making Copies Basic Copy OperationsMemory Full Message Multiple Copies Using the Scanner GlassMemory Full P.01 Copy to Copy Stop to Abort Copyto END Temporary Copy SettingsUsing the Enlarge/Reduce Key Setnext ScanSelecting a Fixed Reduction Ratio Using the Options KeyTo select Copyquality To select Copybrightness2in1 4in1 Poster Photo Choosing the QualityChanging Default Copy Settings Paper Type Color AdjustmentCopy Quality Colormagenta Coloryellow ONE ColorColoroff ColorcyanLegal Limitations Capture Ready Auto Switch11 11Walk-Up Video Printing Videopress CopyBlack & White Video Printing Color Video PrintingVideostill Temporary Video Print SettingTo select Videoquality To select Videovideo TypeTo select Videoprint Size To select VideobrightnessChanging Default Settings Video Type Video Printing QualityPrint Size Video Printing Color AdjustmentPrint Size Video Printing Contrast Video Capture to PCContrast Introduction 12 12Walk-Up PhotoCapture CenterDpor PRINTYES? Dpof PrintingMedia Active Press Color CopyPrinting Images Printing the Index ThumbnailsIs default Press or to select TRUE2LIFEON or TRUE2LIFEOFF and press Set Press Function Is default settingPaper Type Paperplain Paperink JET Paperglossy Paperphoto PhotoCapture Center QualityPhoto Brightness Photo ContrastSharpness Understand Error MessagesColor Enhancement White BalancePhotoCaputure Center Requirements Using PhotoCapture Center from your PC For Windows OnlyUsing the Brother Machine with Your PC 13 13Setting Up the MFC and PC to Work TogetherBefore You Install Multi-Function Link Pro Or Higher Space Speed Computer RequirementsWindows Speed OperatingBi-directional Cable Tie For Windows 95 OSR2, 98, 98SE Users Using Windows 95, 98, 98SE and MEInsert the MFL Pro CD-ROMinto your CD-ROM drive Page Page Using Windows 2000 Professional Click Browse to locate the file Page Page Select My Computer and click Next Using Windows NT Workstation VersionPage \nt40 Recommended to Print a Test Page, then click Finish Select Not Shared, then click NextPage If you are using Windows 2000 Professional, go to For Windows 98, 98SE Users Using Windows 98, 98SE and ME\WME\usb folder \W98\usb folder\WME\usb for Windows ME New Hardware Wizard reappears, click Next Select Specify a location and click Next When the Add New Page Hardware Wizard screen appears, click Next Make sure Specify a location is displayed Click Next Page To install Multi-Function Link Pro Main Application Installing the Brother SoftwareTo Install Automatic E-mail Printing Optional Application On-Line Registration is only available for users in the USA To Register Your MFC 9200C On-Line For USA onlyTo view On-Line Documentation To View Brother Support Information To Install PhotoPrinter ProPage Receiving Faxes into the PC Features 14 14 Using the MFC as a PrinterPrinter Driver Page Manual Feed Slot Printer Operation Keys Setup for EnvelopesReset Key Simultaneous Printing/FaxReplace INK CleaningInk Management Key Turning Off Bi-directional PrintingUsing the Brother MFC9200C Series Printer Driver 15 15Printer Driver SettingsPaper Tab Maximum Paper SizeUser Defined Paper Size MinimumReverse Order OrientationCopies CollateMulti-purpose Paper Cassette Paper ThicknessScaling Paper SourceQuality/Color Tab Media QualityPaper Type Suitable print quality Mono DocumentColor/Mono ColorTrue2Life Custom SettingHalftone Pattern ClusterGreen Printing from your PCContrast RedBrother Control Center 16 16Using the Windows -Based Brother Control CenterScan Keys Using the Scan KeysHow to Turn Off AutoLoad AutoLoad the Brother Control CenterScan to E-mail Using the Control Panel KeysScan Image Scan/OCRSCANNINGE-MAIL Brother Control Center FeaturesAuto Configuration Scanning OperationsCopy Operations Scanner Settings for Scan, Copy and PC Fax ButtonsPC Fax Operation Setting Up the Scanner Configurations Global SettingsTo access the Scanner Configurations screen Scan to File Scanner SettingsPerform an Operation from the Control Center Screen Destination Folder Send Scan to E-mailFile Attachments Email ApplicationShow QuickSend Menu Conversion Options FormatQuickSend List Word Processor Send Scan to Word ProcessorUser Defined Button Copy/Two on One Copy Copy SettingsTarget Application Send a Fax FAX Settings Using ScanSoft PaperPort and TextBridge 17 17Using ScanSoft PaperPort for Brother TextBridgePaperPort Viewing Items in ScanSoftOrganizing Your Items in Folders Links to Many Other Applications Importing Items from Other Applications Scanning a DocumentExporting Items in Other Formats Scanning a Document into the PC Accessing the ScannerResolution Settings in the Scanner WindowColor Type Size AdjustCustom Video Capture How to use PreScan to adjust an imagePreScanning an Image PaperPage To connect your video equipment Connecting Your Video EquipmentVideo Capture from the PC Capturing An ImageTo capture a frame as an image Page Brother Resource Manager 18 18Using Multi-Function Link Pro SoftwarePrint MFC Remote SetupMulti-Function Link Pro Main Menu Sending a Fax from Your PCSending a Quick Fax Sending a Fax from the Main Menu Sending a Fax from a Windows Application Checklist for Your PCViewing Received Faxes 19 19Using the PhotoCapture Center from Your PC PhotoPrinter 2000 Pro Overview of Basic StepsCustom Add Photo Screen PhotoCapture Center Add Photo dialog Main Features 20 20Using Automatic E-Mail PrintingFor Windows 95/98/98SE, ME only MFL Pro Driver Installer Installing the Brother Printer Scanner DriversTo select the Printer Using the Brother Printer Driver with your Apple MacintoshInstalling PaperPort Click the PaperPort 5.5 InstallerTo print the document Using Brother Twain Scanner Driver with Your Apple Macintosh Color Type Brightness Contrast Scanning Area Scanning a Document into Your Macintosh G3, G4 or iMacImage ResolutionBusiness Card Size Scanning AreaContrast MiscellaneousColor Sync Dialog Select your Brother MFC Scanner ProfilePreScanning an Image Standard Telephone and FCC Notices 22 22Important InformationImportant-About the Interface Cable Industry Canada Compliance Statement For Canada only Important Safety InstructionsEnergy Star Compliance Statement P O R T a N T I N F O R M a T I O N Trademarks Troubleshooting 23 23Troubleshooting and Routine MaintenanceError Messages Error MessagesSee PhotoCapture Center Requirements Original is Jammed in the Top of the ADF Unit Document Jams and Paper JamsPaper is Jammed Inside the MFC Difficulty Suggestions If You Are Having Difficulty with Your MFCHandling Incoming Calls Video Capture Press Ink Management Vertical Align 300DPI Adjust600DPI Adjust Aligning Ink CartridgesDon’t handle the paper until the ink is dry Packing and Shipping the MFCPage Troubleshooting a N D R O U T I N E M a I N T E N a N C E 23 Cleaning the Scanner Routine MaintenanceCleaning the Pick-up Roller Cleaning the MFC Printer PlatenReplacing the Ink Cartridges Please Wait For Customer Service Product Description SpecificationsFax Printing PrinterController Consumable Items Print MediaGlossary Page Page Page Index Page PBX Memory Full Manual Video Remote Retrieval Access Card Remote Retrieval Access CardChanging Remote Retrieval Access Code For Canada Only Equipment Attachment LimitationsVisit us on the World Wide Web